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Reviews 50
Laurence Dyer
May 04,2023Fantastic service. If your not sure what to buy email them. Catherine took me through the process step by step and made sure that I got the right kit for the networks I need. Super patient and helpful. I wouldn't hesitate to order again.
John Loader
Apr 26,2023The booster works well in a fairly restricted but it's the are we use when BY allow trees to break our line. This was the 800 model and in retrospect wish I'd gone duall frequency as voice is much improved, data less so. A very generous amount of lead but making indoor end a removable connector to make it easier to shorten
Anthony Doull
Jan 10,2023Better than 10 fold increase in connectivity. There were some difficulties at first, because I wanted to keep the external antenna inside. I live on a rough area. The internal antenna that came with the system was not working properly, perhaps something I did. Anyway the support team sent me a booster internal antenna, for use where the transmitter signal is very low. As was true for me. Most of the time I only got 3G, and when it went onto 4G it was a slower not faster. Rarely downloading at faster than 1 Mbps. I won't go into more detail other than to say that yesterday morning I tested the speeds through Google and download was 16.5 Mbps with upload at 5.44 Mbps. It is amazing, though these speeds do fall at busier times and depending on weather, I never notice any change now. My browser is always fast. I never have to wait. The support team were fantastic. They were quick to respond to my questions, and did all they could to help.
Tony
Dec 04,2022As a novice in these things, all my questions were answered promptly and professionally, and reassurances given before my decision to purchase. Once the unit with associated kit arrived Mariana from Mobile-Signal-Boosters talked me through the best set up and configuration, this was an ongoing process. For me personally there was a lot of after sales support as unfortunately due to issues outwith Mobile-Signal-Boosters control the mobile provider had issues at source. As this was clearly beyond Mobile-Signal-Boosters control Marina decided a full refund was appropriate and that is exactly what happened. It is refreshing in this day and age to find a company that will spend so much time and effort to ensure customer satisfaction.
Gamma
Nov 10,2022Just perfect. Delivery on time. Consumer relationship. Device performant. As described. I recommend!
Mikey Fyffe
Nov 02,2022Julia is an absolute joy to deal with! I have dealt with Julia a few times with orders last minute and other orders which have taken a little while to get through. Julia is patient, informative and really has great customer skills including offering discounts etc which have always been appreciated. I always look forward to speaking to Mobile Signal Boosters as I know I will get a Grade A service.
David Jones
Oct 30,2022we are happy with the service. highly recomended for mobile signal booster. the device can boost to 100% signal
Mark
Sep 28,2022Great people to do business with. My initial aerial and booster did not perform well because of the slightly weird frequencies in my rural location. They sent a different frequency booster and an upgrade aerial/cable - all works well now. I had to send the original booster back to China, which was a bit of a chore and cost £22, but I was given very good instructions about how to do this and it was worth it to get the great end result.
Graham Cormack
Sep 18,2022i live in a rural location with a very poor mobile signal, i bought one of these boosters in July and upgraded to the LCD300 after speaking with a very helpful sales person (Julia Dav), it arrived a few weeks later and installed that day, and instantly had a 5 bar signal!! ive had it installed now for just over a month, absolutely delighted with the product and very helpful sales person Julia Dav thank you for your advice
Steve Oakland
Sep 04,2022Mobile Signal Boosters are amongst the best three companies I have ever dealt with. The communications and customer support I recieved from Marina and Julia could not be faulted. They persevered and solved a difficult problem I was having to my complete satsfaction.
Wayne Tantum
Aug 08,2022Would like to give a big thank you to Customer Service Agent Marina Laurence for going the extra mile to get us sorted with regards to our signal issues we have been having. It great when a company makes you feel like you the only client which nowadays is very rare. Marina took our concerns and has arranged a plan to improve our requirements. As we go into very remote area's for rescue's, it is great to know we will have a product that we are able to count on in situations literally for life and death. As Marina is my D2D contact I know there is a whole Team behind her supporting her for our requirements. So once again THANK YOU to Marina and the whole Team at Mobile Signal Boosters. 22/08/2022 - Latest update. System has proven it's worth. Glad I read all the positive reviews and so thankful I dealt with this company. This is an excellent system and the service has been nothing less than excellent. Thank you All once again for the wonderful product and exceptional service. xxxxxx Take care All. Best regards Wayne and the family.
Steve Grant
Jul 26,2022Thanks Alex - What a great job! I’ve always been struggling with my home mobile signal, but for months now I’ve been working from home, my broadband is fine, but when I get mobile calls, it really has been a problem, it was getting embarrassing! However, after speaking with the MSB shop, they recommended I fitted a 4G Booster Nikrans LCD-300GD, it arrived in a timely fashion, I safely fitted the arial on the roof myself (getting the best directional position) and wired it up to the box in my office, easy! It’s had an immediate improvement, calls are now clear and not dropping, and I now have great customer after sales service from Alex, who helping me improve the signal further, absolutely brilliant service!
Ian Sullivan
Jul 22,2022Very good communication through out the ordering and delivery process. Really helped with making sure I selected the correct product . When my order arrived there were two internal aerials included instead of one internal and one external. I emailed the support team and they arranged a replacement aerial to be delivered straight away . Very good company to do business with and excellent in responding to any customer questions. Would definitely purchase from in the future and recommend to friends.
Owen Sampson
Jul 15,2022Worth every single penny. I bought the 4G Repeater Nikrans LCD250-4G-D 4G/LTE. I live in the back of beyond where there's very little phone signal outdoors at street level, and zero indoors anywhere. EE switched off the Signal Box service in June 2022. I bought this in the middle of July 2022 and my signal problems are a thing of the past. 3 days delivery times from Fed Ex. Worked straight out the box. I'd do some research into the nearest phone mast before setting up this system. It makes all the difference when you point the external aerial in the correct direction. Cannot fault this one single bit, I'm amazed at the call quality I truly am.
Dougal Glanville
Jun 27,2022Ordered a booster, but needed some advice first. Catherine was very helpful and even offered to swap the booster if it was the wrong one( obviously we would have to pay the difference if the swap was more expensive). The booster was simple to fit and works like a dream. It has made a huge difference as we are a beach cafe and the signal was intermittent before- meaning that we couldn't always take card payment! Thanks very much, I have no qualms in recommending your product, as it does a great job and as I say Catherine was extremely helpful.
Duncan
May 26,2022Really happy with the mobile booster. I'd initially ordered the wrong one so was not working correctly for my mobile network. Catherine from support was excellent and patient in getting me to run a series of tests from my phone before exchanging the booster for the correct one for the signal in my area.
Ian Rankin
Jan 05,2022I live in Tanzania where signal strength is patchy and was hoping a booster would give me both 4G data and a better phone connection inside the house. Sadly, in the end I had to return the booster (to China) as we simply could not get it to work. I received a generous refund, given that the whole process took several months, involved many emails and some components had been kicking around the house so long they were no longer new. The customer care was great and I always had quick, patient responses to my many queries.
Jeremy Streeten
Dec 10,2021I haven't yet installer the booster I bought, but I am greatly impressed by the support I'm getting from this company. In particular, from Kate who is being extremely helpful in advising me of issues and answering the many questions I'm firing at her. Unfortunately, the booster arrived without its manual, but Kate very quickly emailed me one, and I must say it's a good one, helping me site the items and advising me to use the Field Test Mode on my iPhone to test the signal I'm currently getting. This shows the signal needs boosting and it will help me find the best orientation for the outdoor antenna I'm installing.
Nigel Connor
Nov 04,2021Item works very well. This is the first signal booster I have installed and I done a bit of reading before the installation which helped to save potential issues. The only thing I would say is to be careful where the external antenna is positioned. Take some time and check your best signal position before you drill etc. Where I first tested (to where the phone reception is usually best) the phone showed 4G and signal strength 2 bars but it would only allow calls and NO data, but when the antenna was moved to the rear of the property although the phone still showed 4G and 2 bars we then got calls and data, and when moved again we then got 4G and 4 bars steady, so just be careful where you position the antenna. (Again test plenty as where the antenna was finally positioned was not in an area where we thought it would work best, but because we checked carefully we got it better than we thought, hope this makes sense). Overall, well pleased with the product and if you take care and install to the instruction you will have no bother and improve your signal indoors greatly, we did!! From when ordered to received the item came quickly and was well packaged.
Cleddau Bridge Business Park, Pembroke Dock, SA72 6UP, Pembroke, GB
https://www.mobile-signal-boosters.shop/
San A
Jul 24,2023Great customer service. I wasn't sure what I need so I contacted Mobile Signal Boosters via email and I got a very quick response from Julia. Julia advised the best product for my needs and was also very helpful, and patient, with all the questions I had. A very prompt and helpful service. I have placed an order and I am just waiting for it to arrive. Thank you.