Had some initial problems, however after a slightly difficult time trying to find some contact details I was able to e-mail them.
There was some e-mails which stated it hadn't been shipped yet I had an e-mail saying it was on Friday, and then shortly after writing this they sent an e-mail saying actually it had...
Later on they sent a slightly rude e-mail which they could of asked why my review was the way it was, so slight let down their.
Also the case which arrived, even though I thought it wouldn't at about 16:00 and it seems some of the screw fittings are misaligned by a few millimetres which resulted in some DIY to correct it.
Quality should be checked as the screw holes shouldn't of been so bad the metal needed to be bent in order to actually get the screw to fit the hole.
Overall, I will reconsider using them if I find a better store or they don't change their tone about their reviews, no subject from a customer support should start with "What !!!" and they also need to check that their information is correct before sending several e-mails saying it's not been shipped and then actually it has, it's very confusing...
Jordan Dyckes
Jan 17,2011Had some initial problems, however after a slightly difficult time trying to find some contact details I was able to e-mail them. There was some e-mails which stated it hadn't been shipped yet I had an e-mail saying it was on Friday, and then shortly after writing this they sent an e-mail saying actually it had... Later on they sent a slightly rude e-mail which they could of asked why my review was the way it was, so slight let down their. Also the case which arrived, even though I thought it wouldn't at about 16:00 and it seems some of the screw fittings are misaligned by a few millimetres which resulted in some DIY to correct it. Quality should be checked as the screw holes shouldn't of been so bad the metal needed to be bent in order to actually get the screw to fit the hole. Overall, I will reconsider using them if I find a better store or they don't change their tone about their reviews, no subject from a customer support should start with "What !!!" and they also need to check that their information is correct before sending several e-mails saying it's not been shipped and then actually it has, it's very confusing...