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Reviews 87
Joker Bulldog
Oct 06,2024Trotz dass ich kein Fahrzeug anmieten konnte, wird mir eine relativ hohe Gebühr berechnet. Der telefonische Service stellt sich stur und beruft sich auf die Firmenpolitik. Ich musste in der Nacht mich um ein anderes Fahrzeug kümmern. Es gab keine Entschuldigung, keine Alternative. Reine Geldfalle Kann ich jedem nur abraten
Dilara Şen
Sep 05,2024Yolcu360 güvencesiyle araç kiraladığım şirket depozitomu geri yatırmıyor ve yolcu360 bu konuda hiç yardımcı olmuyor. Güvenilmemesi gerektiğini ıspatladılar. Asla sahip çıkmıyorlar. Bundan sonra ASLA. Kiraladığınız (bilinen) şirketlerle direkt irtibata geçmenizi öneririm.
Hamid Mozaffari
Oct 14,2023I rented and they charged me for a big SUV and their trusted company offered me a mini SUV which my luggage didn't fit in it. I didn't take the car for obvious reason. They are not returning my money and every time I email them they play with me. Do Not Trust them.
Sentuerk
Aug 22,2023Über Onlineportal Yolcu360 habe ich ein Auto angemietet. Das Auto sollte ca. nach 1 Std. übergeben werden, jedoch erfolgte dies nicht. Die Bezahlung erfolgte in türkischen Lira, per Banküberweisung, nach der ersten Zahlung wird man für eine zweite Zahlung Kaskoversicherungsbeitrag (Rückbuchung sollte nach 15 Min. erfolgen) als Sicherheit gefordert. Da eine dritte Forderung mich stutzig machte, musste ich den Auftrag abbrechen. Bis heute wurde keinerlei Geld zurück überwiesen, ca. 500 €. Eine Beschwerdeportal über E-Mail ist nut als Tarnung, hier passiert so gut wie nix. Betrüger sitzen direkt in der Zentrale. Bitte lässt die Finger von diesem Portal. Danke
A Choudry
Aug 14,2023I booked in advance using YOLCU360 my booking ref number EDBC095C-595D and specifically booked a VW Passat Station Wagon (Estate) due to the amount of luggage I had. Upon arrival the car was nearly 2 hours late and I was given a Nissan Qashqai. The customer service level was ZERO, when I asked them to help and resolve the issue they became aggressive and continued to say, "its the same segment if you want it take it if not cancel it we have nothing else." We had a 5 hours drive with 4 passengers in the car and luggage loaded on the back seat due to the trunk (boot) being too small. After 45 minutes of debating and demonstrating to them that the car was too small they agreed to make a token gesture of 1000 tl (not a huge amount but it showed they were "trying"). 3 weeks later no refund and online customer services saying that they can not do this. The car itself had poor accident repair on front and back bumpers with the bumpers off the bracket and damage on most panels. The auto gearbox was also defective with the vehicle shaking and struggling to move in low gears. AVOID. After all of this I have contacted YOLCU360 who have not only deleted my review from their site but they also refused to mediate and resolve the issue. I will not be using WISH car rentals again and will avoid YOLCU360 too.
Burak Sentürk
Aug 07,2023Bize cok yardimci olan Müsteri Hizmetleri calisani Serkan Aygün´e nezaketi kibarligi ve vermis oldugu kaliteli hizmetten dolayi kendisine ve yolcu360 ailesine cok tesekkür ederiz. Online rezervasyon esnasinda olusan sorun neticesinde müsteri hizmetlerini aradim ve yukarida zikrettigim Serkan Bey sorunumuzu aninda cözüme kavusturdu ve rezervasyonumuzu gerceklestirdik. Her zaman ilk tercihimiz olacaksiniz. Viyanadan tesekkürlerimizle.
Murat Karatas
Aug 03,2023Ik heb in november een auto gereserveerd voor augustus! Totaal 650 euro betaald! Bij aankomst is mijn reservering geannuleerd! Auto was niet beschikbaar! Kon een nieuwe reservering doen met een bijbetaling van 300 euro of mijn geld terug krijgen! Ik wilde mijn geld terug ze hebben 250 euro minder terug betaald ivm koers wissel! Ze hebben 8 maanden lang 650 euro van mij gebruikt en uiteindelijk 400 euro terug betaald! Nooit meer Yolcu360 voor mij! Oplichters
Илья Субботин
Jul 05,2023It seems the company is systematically stealing the money. I paid 495 EUR online, the page with reservation results didn’t appear and no email confirmation arrived. Numerous calls and emails are ignored. Collecting files to submit the case for police
BEYTULLAH İSMET DEMİRHAN
Jun 16,2023Price is well. But add car is dont answer your question. They cut my money but i dont know why they cut. I asked but thet disnt answer to me.
Seyit Çamurcu
Jun 14,2023A very professional company in car rental. I solved the problem that I had before the car rental through, the customer representative in a very short time.
ömer yıldırım
Jun 14,2023İt was really good. Thanks for everything
Firat
Jun 14,2023Great car, great sales person
Rumeli Turşu
Jun 14,2023Yurt dışı kiralama için oldukça sorunsuz ve keyifliydi Daha sonra yapacağım tüm kiralamalarda öncelikle yolcu360 ile iletişimde olacağım Herkese mutlak tavsiye ediyorum
Muammer Günsel Akkemik
Jun 14,2023I had no problem during the rental process. Everything was ok.
Abdullah Kiremitci
Jun 14,2023Everything went smoothly as in the reservation. It was an advantageous rental
KAYA
Jun 14,2023flexible and fast, reasonable price
gökhan ceylan
Jun 14,202312 mayistaki münih araç kiralama deneyimimiz gayet olumlu geçti, teşekkür ederiz.
Ayse
Jun 14,2023Always easy to rent car, free cancellation if you need. Customer support is helpful 24/7 whenever I need it. If I book a car trough yolcu360 Im not worried about anything. I hope they always keep up with this great service.
Ş Ö
Jun 14,2023People were very insterested , service was very good at the airport and on the phone
Yasin Sengül
Nov 22,2024Almanyadan ödeme yaptigimiz halde Antalya da novacar da araba iade edilmedi, olmayan nedenler söylendi.tatilimiz rezil oldu, nie wieder Yolcu 360 nie wieder novacar