Wonderful customer service, even years later when a component broke they sent out free of charge, fully recommend and they are much cheaper as buying online.
Words cannot describe these blinds as it does say perfect fit blinds and believe me they are. You wouldn't know they were a had on tobour French doors they look as though they were apart of the doors as they do fit so good. We are so pleased with them definitely recommend them and also concept blinds for their perfection in the making of them . Thank you mr and mrs coleman.
From start to finish Your Blinds Direct have been nothing but helpful. They are very knowledgeable about the products they sell and would definitely purchase from here again. I’m so glad I went with the sealed pocket weights (Vertical blind), as my dog would have broken the normal chains.
I initially chose your blinds direct because they had the full set of fabrics which I had seen and decided upon. From a London-based blind maker. I priced exactly the same blinds from Yourblinds and it came to thousands cheaper than the London price. I contacted them to ask about a few customisations and Chris couldn’t have been more helpful. In the end we went for all-singing all dancing double blind brackets with full motorisation (now Alexa/google home controlled) and i really couldn’t be happier. The fit and finish of the blinds was absolutely top notch. Delivery was exactly when they said it would be, and I absolutely love them and have found the team at Yourblinds to be so super helpful around the entire process. I wouldn’t hesitate to recommend them to anyone wanting top quality blinds at so much less than London prices.
Good value for money and first class service. Would certainly recommend based on my experience.
Easy to order, with prompt delivery of an excellent product. I had an issue with the sizing I emailed the details and got a speedy and helpful response which I was delighted with. It was the reviews regarding the excellent customer service that drew me to the company and they were well deserved, their customer service has been excellent and I would highly recommend dealing Your Blinds Direct to anyone. Great customer service adds the value of peace of mind to your purchase.
Prompt service with some issues. Missing chains sent immediately. Bought patterned vertical blinds for two different sized windows in the same room. One was perfectly random- loved it, the other window was unfortunately same length as pattern repeat so not random at all. Sent us some replacement slats which didn't solve the problem. If we'd bought plain blinds I'm sure we'd be happy as everything of VERY GOOD QUALITY. Just unlucky I guess
Chris has been absolutely fantastic during the whole order experience and aftercare support. His customer service has been exemplary. I would not hesitate in recommending blinds direct to anyone. Absolutely amazing.
I've had a full house of blinds by this company and the service and quality was great! Speedy delivery too! Would recommend to any one.
Very pleased with my new blinds easy to order and they were cheapest that I found. Excellent customer service too order wrong brackets got in touch and they were more than happy to help. Very quick response too.
Delighted with our new blinds. Arrived in the timescale. Had a few problems which were dealt with extremely efficiently by email. Would highly recommend this company
This was our first time using the company. The whole experience was very efficient, e-mails responded to promptly and promised timescales kept. We had a minor issue in the quality control of one of the blinds which was dealt with efficiently and without fuss. Would highly recommend dealing with this company.
JAN RICHARDS
Jun 24,2020Best prices, best choice , best delivery, best Customer Service! So easy to order my Vision Blinds; the blinds are truly stunning and the quality exceptional. Needed to check back for some fitting advice and Chris was so helpful. Delighted with my purchase.