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Leaders in Building Surveys and Home Valuations
Reviews 32
Amelia
Nov 08,2024Highly recommend 123 Surveyors, the first time buyer discount was a nice touch, knocked almost £100 off the survey cost.
Hollie Kaur
Nov 02,2024I have used 3 different RICS surveyors in the past 12 months for a few properties I own, I have to say the detail and quality of the finished report I received from 123 surveyors was exceptional.
Geoffrey
Nov 01,2024I Was able to secure a level 3 building survey at such short notice, every other surveyor we tried had their earliest availability 2 weeks away. But the guys over here managed to squeeze us in and the report was published in 3 days.
F F
Oct 31,2024I would avoid this company at all costs. Failure 1: I purchased a RICS Level 3 Survey and they confirmed via email and on their platform that it was a RICS survey. Once the survey was carried out, I was informed it wasn’t a RICS survey. Failure 2: The survey contained multiple pictures of another property and references to another door number. Failure 3: When I mentioned all these errors, 123 Surveyors blamed me for not doing the correct due diligence to ensure it was a RICS Survey, even though I had showed them evidence that they had in fact informed me that it was a RICS Survey. Failure 4: After highlighting all their errors and showing the evidence of their errors, there was no apology provided or accountability taken for their errors. I asked either for a full refund or for them to carry out an actual RICS Level 3 Survey but they refused to do either. Failure 5: They provided the option of a partial refund and an amended report. I asked to see the amended report before agreeing to this. They sent the amended report but it still contained errors such as images from another property. After I again highlighted this to them, there was no apology or accountability. In the end, I had to raise a dispute with my bank and managed to get my money back. 123 Surveyors were then very quick to respond that they won’t refute the chargeback, yet still no apology whatsoever. I am quite appalled at the service provided by this company and would recommend that anyone who is considering purchasing a home survey should avoid 123 surveyors at all costs.
Lauren
Jul 19,2024I arranged for a survey to be carried out but on chasing the report the following week I was told that the survey didn’t go ahead as “the payment had not been received” despite the money having been taken from my credit card the week prior! Whilst the surveyor has since apologised for the “administrative error” and has returned my money, I would have expected them to call me to chase payment prior to the survey date, rather than them just not show up. I am now at risk of my purchase falling through.
Beverley wooder
Jul 08,2024Very quick and efficient. The report was available in just a couple of days
Barry Hill
Mar 10,2023Very professional. Would recommend 123 Surveyors as the report that was carried out on our property was thorough
customer
Dec 29,2022Great company I have used them several times and I’m always happy with their report.
Mr Jilani Mohammed
Dec 25,2022These are good people. Their response is quick, they are polite and professionals. Mark is extremely courteous and knows what he’s doing. He found some defects I would’ve easily ignored.
Jason
Nov 30,2022Surveyor was very polite and professional and we received our Survey when promised
kathleen webb
Nov 18,2022Well - so very pleased - Mark was really helpful and Nothing was too much trouble - would definitely Recommend!
Clare Jones
Nov 03,2022I was talked through all the things I thought was wrong with the house. Very nice man, he explained everything word for word
Yvonne
Oct 07,2022Reasonable cost, efficient and a good online App. Extensive survey that provided relevant information and recommendations in the report which we received promptly, within seven days. I would recommend this company.
Rosemarie John
Oct 07,2022Great service, reasonably priced. I was able to get £5,000 reduction on the property I was buying as a result of this survey.
Wildfire Elite Squad
Oct 05,2022Highly Recommended for quality surveys, Following their recent excellent report on a property for us, we will be a regular client.
valentina
Sep 10,2022Great in the end! It was frustrating at first, I had emailed with no reply, then I called and spoke to someone. It took another negative email to get a response. The survey was carried out in the end - quickly- but had to communicate via personal phone calls. An immediate response to acknowledge receipt of email and further communication to update would be recommended. I nearly went with another company as I thought they had forgotten about me. In the end, Great result.
Brody Faulkner
Sep 07,2022Brilliant service, done the survey quick and sorted the report within a few days, highly recommend
Gulzar
Sep 07,2022This is the first time I read survey report. Its excellent and to prises details.
Roz karava
Aug 22,2022Very pleased with the service. Thank you.
Odi Oladuji
Nov 29,2024Good price point and did the job super quickly. Flagged some mould and save me some £££. Offered a price match which is great, reckon with surveyors not much more incremental value by spending more