Thomas was super easy to work with, gave me a great deal as a local, and had 2 extra pieces of carpet finished for me to use as rugs! I highly recommend Alpine if you want wonderful customer service!!
Our experience was excellent. All dealings with Thomas and with the installers were very professional. Everything went smoothly and our new floors exceeded our expectations.
The entire experience with this company was spot on from start to even the installers vacuuming the newly installed carpet! I've never seen that in new construction!
Jenny can to my rescue in an urgent situation. She gets a gold star from me
Excellent service.
Great product friendly staff an installer did amazing job.
They were very professional and easy to work with and did a great job installing our carpet. I would not hesitate to use them again and looking forward to working with them on installing window covering.
I will never go anywhere else! I decided to replace my downstairs flooring with LVP. It was old & worn (3 kids, 5 dogs). From the get go, this store was thorough & professional, their estimate was detailed and they worked with me until it was completed. They were not the least expensive, but other estimates were not detailed & I didn’t want to pay more with tacked on costs and/or a sloppy job. Also, everyone in town who dealt with this company swears by their integrity. The showroom saleswoman always had a smile. Which is saying something, as I had made countless trips lugging multiple samples back & forth for weeks! The installer’s attention to detail was second to none. They even fixed my front door for me; it hadn’t worked right for years. Look no further for service & quality (I just wish LVP samples weren’t so heavy!).
Alpine Carpet's Thomas has my highest regards for his service in doing all the new flooring in our Lake Tahoe home. He was friendly, easy to work with and addressed all our concerns promptly. I recommend Thomas from Switzerland without any reservation.
Great service, Great people, Great quality.
My previous commercial carpet had been installed with the wrong adhesive, when the guys from Alpine came to remove it, it was a mess. They called in more help and worked through the weekend so that the new carpet could be installed in time for me to work on Monday. I am very impressed with their customer service. I would recommend Alpine Carpet to a friend for sure.
I had been researching flooring for awhile not knowing what material I should use. From the moment I entered Alpine Carpet One I was impressed. Jenny and Michael were very knowledgeable and there was never any pressure. I was allowed to take samples home many times in order to choose the right flooring.The prices were very fair as well. Now when it the install....I was super impressed. The guys were on time, polite, worked fast and they had a great attention to detail. They put in the flooring vents and cleaned the floor and put the furniture back when they were finished. They even swept and cleaned the driveway. I would highly recommend Alpine Carpent One!!!
Don't hesitate to call Alpine Carpet for all your flooring and window needs! I have entrusted Alpine Carpet One to install flooring and blinds in 3 of our houses and 2 of our businesses. They are honest, dependable, and above all they have outstanding customer service! I love that they are family owned and operated they truly care for their customers.
Fantastic company! Very professional clean and on time. Definitely recommend Alpine for any carpet install!
They do what they say. Thanks guys.
It was a pleasure to do business with you. Everyone was very professional, customer oriented and wonderful to work with. The installation of our floors looks awesome and the guys could not have been nicer. 5 stars all the way!
Alpine Carper One in South Lake Tahoe has once again delivered outstanding carpet, instillation and true value and price with their latest outstanding service for us here in South Lake Tahoe. Quick and reliable with the install on the short notice day we needed it done and at the Christmas holiday week when getting service of any kind is difficult. Kind quick and very Knowledgable.
Wonderful customer service, I would highly recommend Paul and Alpine Carpet without reservation. Paul was very knowledgeable about flooring over hydronic heat, answering all our questions and helped us pick flooring that would work well with our system. Their installation was perfect, on time, and we would not hesitate to use them again!
They do quality work!!!
France
Jul 07,2018Professional, clean and friendly. Couldn't ask for better.