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Reviews 4
Elena Morozova
Jan 26,2023Excelente experiencia con esta empresa. Muy recomendada
Heather Platter
Feb 11,2022I had an excellent experience planning my trip with Aludi Travel! Celeste was amazing! She is so kind, knowledgeable, and organized, which made putting together our trip to Peru a breeze! My husband and I highly recommend using Aludi Travel, as well as recommend working with Celeste. Can’t wait to plan another trip to South America!
Daniel Smith
Feb 01,2022We are so happy to have picked Aludi Travel to plan my wife´s bday present It was an incredible trip and, frankly, I wouldn’t change a thing. We had perfect weather throughout (and admittedly got a little lucky at both the salt flats and Machu Picchu), the guides were fantastic, the hotels far exceeded expectations and the itinerary was incredible!!! Travel during COVID could be a bit stressful, but your team was flexible with us all the time and helped manage it. The team’s quick reaction to get us a COVID test at the Cusco hotel on short notice was very impressive. I’m so grateful we booked through you all. And A BIG THANK to Maria Cristina, she did an AMAZING job!!!
Craig B
Sep 09,2024Aludi provided an excellent, custom, stress free vacation to Peru - Lima, Cusco, Machu Picchu, Sacred Valley. I did a lot of research into various tour operators - large international ones and some Peru ones. I narrowed it down to Exoticca and Aludi. Exoticca was the cheapest, but Celeste went through day by day to highlight differences. Some were - better hotels, more ruins in Sacred Valley tour, custom modifications and most importantly was private transfers. Delayed bags are common for connections to Lima. Our bags did not make it and we were in the airport for over an hour. If we booked with a large tour operator, we would have held up the entire bus. Or vice versa, if anyone had a delay, the entire bus is delayed. The benefits of Aludi outweighed the cost. Aludi provided a seamless trip. At every point someone was there to take us where we needed to go. With a large tour operator, you can upgrade hotels, but it's all or none. With Aludi, I was able to pick and choose any upgrades - I upgraded in Lima. I would recommend 4* in Cusco. The hotels Aludi picked for Machu and Sacred Valley were amazing - I'm glad I did not spend money for an upgrade. All packages include breakfast. A standard Peru trip includes Lake Titicaca. A 10hr bus ride - no option with a large operator. Aludi offered a train, but the cost/benefit was not there for me, so I opted to exclude Titicaca and go to Machu Picchu a 2nd day. This is not possible with a large tour operator. You must take their itinerary. In Cusco, the hotel had me checking out a day early. I called Aludi's 24hrs hotline for Luiz - they have a dedicated person vs a call center for a large tour operator. After I identified myself, Luiz knew who I was - "your in Cusco". I told him the issue and he called back in 5 minutes with the issue resolved. A large call centre would have taken more than 5 minutes to log the problem to hand off to someone else to fix. When I came back from my tour, the hotel said everything has been taken care of. Another issue was Latam cancelled a flight to Cusco and put me on a late afternoon flight. I notified Celeste and she put me on a morning flight in minutes. I wanted as much time to adjust to the altitude as possible. In hindsight, there was no way I could have organized this to anything close to what Aludi did. I would have wasted time figuring out where to go. Aludi also provided a detailed pre trip info guide and entertainment guide. Celeste provided excellent communication throughout the whole process. Even during the trip, she was available via Whatsapp. You can't get this personal service with a large tour operator. I gave Aludi my cell number while in Peru and the night before each transfer, I received a call to confirm the pick up in the lobby of the hotel.