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Angel Recovery

Hosted by David Simmons

4.0 (50 Reviews)

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Operating from the heart of London, Angel Recovery has been established since 2009 and we have strived to establish ourselves as a reliable and reputable service provider. In 2011 we achieved our ISO 9001: 2008 quality management certification and PAS 43 accreditation. All our members of staff are well experienced within the motor trade industry and have been trained to deal with the most difficult of circumstances that can arise on the road. Breaking down or being involved in a Road Traffic Accident doesn’t usually occur with a warning of any kind. So when you do, we understand how stressful it may be. That is why our priority is to keep your vehicle moving whether through roadside assistance or recovering your vehicle to your selected destination within the UK. We are an automotive solutions provider and can arrange for all your motoring needs. Our partners include The AA, RAC, LVE, Allianz, Call Assist, ARL, Auto Home, The Mansfield Group, Nationwide, Autohome Assistance, Britannia Rescue, National Breakdown. We also work with many more recovery services and providers

Reviews 50

4.0

Out of 5.0

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Abdul Khan
Jan 01,2023

Company can’t keep its word - they accepted booking for tyre change and then when I showed up told me can’t do it we’re far too busy !!??? Rude abusive member of staff. Avoid if you value your dignity or want an honest service.

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Barney C
Dec 01,2022

Angel were great. Freddie was extremely helpful, professional, friendly and thoughtful. I'd use them again with enthusiasm.

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Pritom Ghosh
Nov 25,2022

Excellent. I can not put into worked how much big trouble Angel Recovery help me out. Special thank you Mr Ron and Me Thomas. They tow my car into garage and fix it very quickly. Thank you.

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Fahiba
Nov 19,2022

Amazing experience. Really quick response. Great affordable prices. Located locally. Very pleased with their customer service. Friendly and extremely reliable!

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Fami Ali
Nov 18,2022

Fantastic service from Haaris. He recovered my car when I was stuck on a dual carriageway. He was very polite and reassuring as I had two children with me. Thank you again.

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Vladimir Dimitrov
Nov 17,2022

Very bad customer experience. Have to wait some one to call me 10 min after the appointment which they did set to let me know there mechanic running 40 min late. And after that I got miss call and been told the mechanic did wait for 10 min he left now we can't help you. Seriously???

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Saif Khan
Oct 29,2022

Frank was excellent and did more than could have been reasonably expected of him, all to ensure that my best interests were kept as priority and made me feel like a valued customer. His professionalism and high IQ on all things car related was really insightful and definitely taught me a few things. Great hard working individual which Angel Recovery seem to have in all their employees. From my previous experience with Ozzy, to Mona on the phone and then Frank today, Angel Recovery continue to show their class and great service head and shoulders above the rest. Saif Khan, 29/10/22, KU19 UGE

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Hasan Ismet
Oct 24,2022

Avoid at all costs. My insurance company informed ANGEL that the clutch on my van has failed. They requested angel send out a recovery truck, instead they sent road side assistance. Sitting here 3 hours later still waiting for recovery. AVOID AVOID AVOID. Couldn't organise a P*** up in the brewery

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Shahan Rahman
May 31,2022

Very good expertise and prompt services. Their behaviour and way of handling my vehicle was amazing ! It’s like real angel down on earth when you need. Keep it up. I would definitely recommend your services to others.

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Habiba Khanom
May 31,2022

Fantastic service from Angel Recovery. Technician Gilman went out of his way to get my vehicle sorted and on and on the road. Angel recovered my vehicle into the workshop at 8am, replaced my brake pads and discs, fitted 2 brand new tyres, all in one day. I pick my vehicle up at 3:30pm. Great price and very convenient service. Highly recommended.

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Irfan Paderwala
May 18,2022

Today i had a breakdown so I contacted my breakdown service provider AA. They were unable to attend so they sent a affiliate company called Angel Recovery. I have used many recovery companies in the past and i thought to myself this will be another cowboy company I was proven wrong. I was unsure at the start and AA estimated a 2 and a half hour wait amazingly these guys turned up in just over an hour, the driver was polite and respectful well mannered he dropped me to my destination and even offered to buy me a drink from the shop as it was a hot day, the recovery truck was clean and customer friendly I would like to firstly thank Frank who recovered me and Also Angel recovery service. Appreciated guy thanks a million.

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AMINUR
Apr 27,2022

Excellent service from Angel 5 star performance was on time very customer friendly and walked me through everything step by step ⭐️⭐️⭐️⭐️⭐️

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Abdul Malik
Apr 26,2022

Have to say outstanding performance always goes above and beyond when assisting, always there at the end of the phone regardless of the situation in. Don’t know anyone who can provide this service other than themself. Can never trust a car but you can trust angel recovery

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ishaaq malik
Apr 26,2022

the vehicle I was in had a puncture on the tyre and I called angel and they came with their mobile fitting service which holds all the necessary equipment and machineries to do the job. It wasn't a nice experience being stuck on the road with terrible weather luckily they came in record time and help me get on my way. the driver was helpful and understanding and gave a few tips and advice on the state of my tyres. (good job uzzi)

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anii
Apr 26,2022

i made the right choice calling Angel to come and recover my car. they truly live up to their name. they reassured me and came to me as quickly as possible when my vehicle broke down. amazing customer service! would highly recommend.

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Mohammed Malik
Apr 20,2022

When I was most distressed, this company saved my day. Shout out to the person that I talked to on the phone, his name is Ghilman and the person that came to help, his name is Haaris.

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Akhlak Hussain
Apr 15,2022

One of the best customer service ever! Not only was it quick and at a reasonable price, but Usman in particular exceeded my expectations! Two of my tyres went flat on the road and had to be replaced. He was extremely helpful during my car recovery and went above and beyond to help me fix the problem right away. He saved me TIME, MONEY and the stress of having to look for the right place. Definitely recommend and appreciate Angel for having such good employees!! Usman was the absolute best!!

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Christopher Jewell
Apr 04,2022

Thank you very much for recovering my car, special thanks to Haaris very friendly and professional.

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Wilton Domingos
Apr 02,2022

Dealt with Alim yesterday he was polite professional and was able to resolve my issue efficiently. Would recommend Angel recovery

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Zaher Miah
Apr 01,2022

Professional, punctual …. perfect. My experience with angel recovery had time and time again dug me out of situations. First ide like to thank Don who recovered me on Saturday night. Imran who guided the situation and brought forward amicable solutions and options. And Usman who has assisted me a couple of weeks later. They are a representation of customer service and professionalism. Therefore In the future I would call on them again “hopefully not” but again great people to have in your contacts.

02072474749 [email protected]

1-3 Tent Street, E1 5DQ, London, GB

http://angelrecovery.co.uk

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