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At iCarlease “Our commitment is to strive to exceed the expectations of our customers by working as a team and continuously improving ourselves and our organisation” Friendly, efficient service is, and has always been, the company's central belief. Through a policy of continuing investment and expansion and with a commitment to exceptional levels of service and customer care.
Reviews 143
A Hamdad
Dec 10,2024I recently leased a car with the help of Vik and Luke, and the experience was outstanding from start to finish. They were professional, helpful, and incredibly friendly, making the whole process smooth and stress-free. Their attention to detail and genuine care for finding the best option for me really stood out. I couldn’t be happier with the outcome and would highly recommend their services to anyone looking to lease a car. Thank you, Vik and Luke, for making this such a positive experience!
Luke Mason
Oct 16,2024Dealt with Vik in ordering a new Volvo XC60, great service which was responsive, informative without any high pressure sales. Would highly recommend.
Sharon
Oct 01,2024I found all the staff to be helpful, courteous and supportive. Shout out to Vik for his patience with a somewhat ' non-standard' application. The detail required regarding the credit agreement was a bit painful, but both the beginning and end bits were seamless and we are delighted with the car. Thank you all very much!
Linda Frost
Sep 27,2024My wife and I are both in our sixties, and technology as past us by, we have never gone down the car lease route before, we had numerous worries and questions that we were concerned about, however a gentleman named Craig Sutton from icarlease. co.uk. explained everything to us , in a polite and respectful manner, he also stayed in contact with us throughout all the process, I’m sure if it was not for Craig’s knowledge and reassurance we would not have gone through this, my wife is over the moon with her new car, and we would certainly give this company our business again.👍
CollectPlus Customer
Sep 26,2024Very easy to deal with initially but process stalled a bit leading upto signing hire agreement and delivery date, I believe they were having issues and had a backlog to process. An email to enquire what was happening was met with a quick response and we had the car a few days later. Overall we're happy with the service from the staff and absolutely delighted with the car. Would use icarlease again without hesitation
Mark H
Sep 19,2024Excellent comms, very helpful team, particularly Craig. I had an issue that was quickly and comprehensively resolved. Great customer service and would definitely recommend and use them again.
Claire Nicholson
Sep 06,2024Excellent experience with icarlease - Luke Walker was extremely helpful, professional and responsive. He found me a car to the exact spec I wanted for the right budget and in a shorter timeframe than originally thought. He answered all my silly questions and helped with a smooth and easy delivery. Would highly recommend
Anna Lioni
Aug 23,2024Craig and Gareth guided me through the process in such a kind and attentive way, always there to answer all my questions (and there were many!) promptly and with no complain. It was so important for me, being an expat and as this was my first time leasing a car in the UK. Could not recommend them more! Even Paul who delivered the car was so helpful and took the time to familiarise me with the car and all the tech. I am so excited to start driving my new Suzuki Swift! Thank you guys!
Susan Brady
Aug 07,2024I have received a 5* experience with icarlease. My account manager, Craig Sutton, has provided excellent customer service. He has followed up on my enquires extremely diligently. He is an outstanding representative for the company. I would highly recommend asking for Craig!
Michael Harten
Jul 26,2024Craig Sutton assisted me securing the vehicle I wanted. Really helpful and quick communication which made the process smooth.
Scott Davidson
Jun 26,2024I highly recommend icarlease.co.uk. Craig and Gareth were terrific throughout the lease process, very patient with me being out of the country during the signing of documents, etc. and arranged for car delivery asap. Wouldn't hesitate to use again - thanks gents!
Bernadette
Jun 10,2024I had an excellent experience with this leasing company. When another deal fell through on a Suzuki swift, I went to them and their assistance was magnificent. They explained that they fund themselves, which allowed them to finalise the deal quickly even though I was skeptical. Despite being around for a while, I hadn't heard of them until now, but I am thoroughly impressed. I highly recommend their services and will be returning after a brilliant service and customer care experience.
Chirag Patel
Apr 29,2024Craig Sutton at Icar Lease was outstanding - his speed, follow up and patience with my multiple quotes and specification and ability to explain everything so clearly was really appreciated by me and my wife. I look forward to doing business in the future.
marc lyons
Apr 25,2024From first enquiry to delivery . Service was first class .
James Kavanagh
Apr 23,2024I was sorely let down by the team at iCarLease. Having spoken to them emphasising my urgent need for a vehicle I was told that it could be possible to get a car delivered within a week or two at the latest. After contacting them many times to obtain an update on progress I was told that they would do their best to expedite the process. This was, it turned out, just lip service and I felt there was no sense of urgency whatsoever. When I eventually received a delivery date it was via email and was almost a month after my initial quote was issued. If they were unable to help why did they not explain at the outset so I could choose an alternative provider. I have had to hire a car to bridge the gap of having no vehicle after I carefully explained that I my personal circumstances meant my need for a vehicle was vital.
Andrew Carroll
Mar 27,2024From my initially enquiry to taking delivery of my new car it was a simple and seamless process. Thanks particularly to Craig Sutton who helped source and price it competitively despite me often deciding on different spec/colours almost daily….we got there in the end and wouldn’t hesitate to do business with you again
Mansoor Sharif
Mar 01,2024From day one after my initial enquiry at end of January, Craig and Gareth have guided me throughout the process from accepting the offer, to finance documents, down to confirming delivery logistics. I know for a fact before my term is up I will be contacting the friendly team over at iCarLease to sort out my next car. 10/10 would recommend to anyone looking for a great deal.
Simon Harrison
Feb 22,2024I have no hesitation in recommending these guys. They were competitive, efficient and professional at all times. They get back to you when they say they will, the documents arrive on time and their prices were excellent. Vic and Gareth were both excellent.
Simon Smith
Jan 11,2024My Lease car arrived yesterday and it made me reflect on the whole process using I-Carlease. I was in contact with Rebecca from Day 1 and that continuity has I ensured I continued with my order despite many delays in the VAG logistics chain. None of that was the fault of I-Carlease. I have been kept fully informed through the process and Rebecca went above and beyond when considering other car options when my existing order was delayed.
Cuthbert House, 9 Brookdale Court, Chapeltown,, S35 2PT, Sheffield, GB
http://icarlease.co.uk
SCOTT LEIGHTON
Feb 15,2025I recently took delivery of my new Volvo with the help of Vik and Luke. The experience was stress free from the first enquiry to the delivery of the car. I have to mention the handover of the car at my home address was excellent and very informative. Thank you icarlease