Pleased when we passed a message on to a different advisor than the one we had been dealing with, the message was passed on and the issue dealt with and within a few hours and we had e-mail confirming changed details. Well done. Was able to access changes we had requested on-line, almost immediately. We could also down-load paperwork and make payment required easily.
Friendly, clear and polite 👍
Always receive a prompt response to any query. Changes/updates are dealt with efficiently.
Huge gratitude to both Sam and Lydia for organising my insurance requirements. Your continued support and efficient correspondence makes you heads above some other providers in your profession. Thank you.
Quick and efficient response with no nonsense answers to my questions. Quickly resolved a couple of mistakes. Massive reduction in my PI premium.
10/10, the easiest of companies to deal with. Didnt hassle or chase me to sign up to a policy. Jack is fantastic to deal with and explained everything in simple terms.
Communication and ease of renewal
Nice and easy to deal with Wasn't pushy which was nice for a change
Concise, friendly clear and professional communication imparting the key info needed when on a busy schedule.
Very helpful staff, (Sam) who went above and beyond to help get the best cover.
Easy to insure, very polite team. 5 star
Easy, polite.
Quick and efficient. Always polite and very knowledgeable with all aspects of our insurance needs.
Always got my back, saves me having to remember to renew, it's automatic, plenty of good communication by email
Arborisk have provided our business insurance for sometime and have always been excellent. We have now decided to start our first fleet policy for our vehicles with them too. The help I received from Mat was first class. He made the whole process very straightforward, was really efficient and we have had a very good premium too. Delighted with the service.
Genuine people to deal with and strive to give customers the best price possible
5 star happy customer 👍
Great services insurance went up but not a lot compared to most companies would recommend fast and easy to re insure.
Always helpful when called, each representative happily owning any questions without passing you around on hold to other departments. Never too much trouble to ask questions or clarify any concerns. Brilliant service
customer
Aug 21,2024Good help and competitive