Today I want to give you the details of a REAL review, not the ones that have been paid for on trustpilot, or the reviews they heavily encourage you to make straight after having your treatment and before the real problems start. I’m going to tell you about the “work” that did on me including their failings and subsequent threats and intimidation tactics. Firstly there seems to be a couple of clinics called Attelia, so I have put the logo of the correct clinic for reference. So what did they do wrong 1. Serious amounts of decay left behind on several teeth, but most concerning two teeth that would have undoubtably resulted in tooth loss (see attached images) this has been verified by several dentists as being unethical at best and negligent at worst. They basically hurried the job and crowned decay. 2. Three root canals missed which were leading to pain. 3. Crowns fitted incorrectly leaving large gaps between the teeth and the gums. They told me this was normal for cleaning. I’m pretty sure that you shouldn’t be able to touch the shaven down tooth!!! 4. Unnecessary and Incorrectly applied sets of pairs of twos and threes bridges leading to discomfort whilst eating, cracking sensation and general pain. 5. An incorrectly aligned implant that will require a special abutment to rectify or worst case the removal of the implant. 6. They wanted to remove a perfectly salvageable tooth which has been fully restored by my new clinic. I can only assume this was for speed purposes 7. Incorrect bite alignment leading to issues and pain when eating 8. I asked for individual crowns before I left the UK, on arrival I was told that my only option was to have bridges everywhere instead of individual crowns, I was told that it was impossible, I’m not a dentist so I went with their professional opinion . Yet here I am today with perfectly fine set of individual crowns, and all of the above issues are now resolved. When I challenged their decision to not make them individual, they then did a complete 180 degree turn and kindly offered to change them all to individual crowns for the additional sum of £3600!! So clearly it could, and should have been done originally. In fairness to them, they did offer to look at my concerns under warranty, but I had lost all faith in this clinic by then. It now transpires that my fears are correct as they have threatened me with legal action and criminal charges for speaking up. This is my own personal experience and I’m sure people (including celebrities and YouTubers who I’m sure they pay extra attention to) have no issues with their teeth. However I would highly recommend you don’t have this company in your top 20 list. I have a friend that I have met on this group who I won’t name and she has had exactly the same issues. This clinic used to have a good name, but that was years ago now and I fear the good dentists have moved on. Now they are operating like a tooth factory and you are on a conveyor belt, get them in and out as quickly as possible, take the money…..next!! Please avoid at all costs if you value your smile
My experience with Attelia has been nothing but 'exceptional'. From the time I walked into their dental clinic I felt at ease. The staff are all very friendly and I have to mention Berfin (always available and personable on Whatsapp), Cemre (my lovely co-orinator, pricing and translator). Ms Muge (anasthestist and very reassurring person), Nisa ( my prosthetic perfectionist) and Dt Ozge (my dentist who took on a big job) and last but not least all the other friendly and professional staff around me. As a business, Attelia is run in a very honest way, as they refunded me for some work which wasn't actually needed after the main surgery was finished. Their motto, 'People deserve the best of everything' is REAL!
Excellent clinic. Very hygienic and professional. The service is amazing from the time you get off the plane to the time you leave. My co-ordinator Cemre took great care of me and translated and explained everything. Don’t look around - this is where you get quality, not the infamous ‘turkey teeth’.
Ich bedanke mich für alles ich bin sehr zufrieden und empfehle es auf jedenfall weiter.
Ich bedanke mich für die Behandlung. Sehr nette Ärzte und übersetzerin.
Ich danke für alles
Danke für alles
Ich war sehr zufrieden mit der Behandlung. Es gab eine sehr schnelle Terminvergabe. Die Mitarbeiter sind sehr freundlich. Medina hat alles super übersetzt und ist total freundlich. Der Service und die Wartezeiten lassen keine Wünsche übrig. Ich wurde jedesmal am Hotel abgeholt und wieder zurück gebracht. Ich kann es nur empfehlen.
I'm very pleased with everything from how they worked as a company, and making sure that my experience was excellent, and now I can finally have my confidence back it's going to change so much for me , I'm very satisfied 😁
All the staff are pleasent and kind, they take care of everything, from transfers to hotels to getting the smile i wanted. Went for second appointment 7 months later and everything is still excellent havent had a single problem. Recommend this place to everyone.
From start to finish this has been an exceptional experience, from the moment I was picked up from my arranged transport to completion I couldn’t be happier. The premises were unbelievable clean and the foyer very welcoming. I highly recommend this place and this comes from someone very nervous at the start. My English speaking Ali kept me informed at all times and was very accommodating, making my experience very easy. This place is a must.
From start to finish everything was taken well care of I was here for a check up, had some chipping and my dentist changed then for me for free. no matter how many times I've been here service that they provide never changes really glad I choose attelia thank you for everything!
I had 6 crown veneers fitted back in February 2023. Before going out there I was quoted a price which I had no problem with. Once I got over there they added an additional 2 root canals ( which my uk dentist is confused about as my 2 teeth were healthy), and a post in another which already had a root canal in. I understood the reasoning behind the post as my tooth was unstable on its own. However, after fitting, and I saw the xray I noticed the post was not central to my tooth and was drifting off to the right. ( being a qualified dental nurse i identified this straight away). But I was reassured that it’s completely fine. Fast forward 8 months to October 2023 I was left in absolute agony due to an infection that had started on that post tooth, they invited me back over and took no responsibility for the cause of it. I had to under go surgery to remove the abscess and was sent home not long after. 2 months after December 2023 the lump came back and I was told in the uk it is still the infection and it wasn’t cleared properly. I was told by attelia that I need to come back to have the tooth removed and a bridge fitted, I was mortified. After numerous visits to other dentists they all confirm all this trouble is from the incorrect root canal post that had been fitted. Resulting in me now having to loose the tooth. I do not recommend this practice for various reasons. It is now November 2024 and I still have pain from the infection which attelia needs to sort. Absolutely awful.
This was my second visit to the clinic and once again it was absolutely amazing from Attelia from the beginning to the end of my treatment. The dental staff are incredible at what they do. BIG THANKS to all the staff at attelia. Thanks Alisan too for making my whole process so smooth. Thanks Attelia
Absolutely fantastic company , look after you Every step of the way , your made to feel comfortable at Every stage , treatment very professional and thorough , was blown away by how good this was , top technology ( Dentistry ) and patient coordinators was brilliant and Fluent in many languages All in all a very positive Experience Thank you Regards Chris
Great team , great care , great support and great pricing . This in my 2nd and final visit , very happy with my choice and outcome.
Absolutely fantastic experience from start to finish! The staff go above and beyond for you know matter what! And spotless clean I was recommended here by a friend and I’m so happy with my smile that they have given me! I would highly recommend Attelia for anyone thinking about improving their smiles 😄😁
Great results Excellent service Was very nervous, but wasn’t necessary Customer care was exemplary
The service was fantastic I was all sorted out in 3 days and was made to feel comfortable at the Dentist
Jirapat Striegler
Jan 03,2025Ich bin zufrieden,meine Zehne richtig schön geworden kann ich wie da lachen,danke Attelia😊