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Reviews 3
Pdub
Jul 24,2023They sold me a used HT audio receiver right channel didn't work. They say they check and make sure it works as new. It doesn't. They take forever to respond, and when they do they say take it to shop. Then they say for this special case they'll take a return. then I don't hear anything back after asking how to return. They know damn well it will cost more for shipping or to fix than what I paid for it. Scam site.
Long
Dec 09,2021The worst customer service I've ever known. Experienced like you get robbed. I preordered a turntable Project Debut Pro for $899 since July and never got answer until September. I wrote an email to tell them that if not available then I would cancel then preorder. All of sudden late November I received the turntable delivered. I contacted the customer service a few times then Laura the woman who emailed me a return label but she charged $50 for a return I calle her and she was very rude. I had no choice to send back to them that I did. It seamed like they ignored the communication and just did whatever to get their sell. Felt like getting robbed. Stay away from this store and never deal with them you can only lose and feel like stupid.
Fred
Jul 31,2024My experience is that Audiolab sells a ton of brands and has the latest stereo store ever. Very friendly knowledgeable staff.