Autism 360
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We have a passion for changing lives!
ASD 360 are a specialist Autism Clinic providing Autism Spectrum Disorder (ASD) diagnosis for adults throughout the United Kingdom.
As an advanced, forward-thinking, private organisation, we run diagnoses and assessments through virtual video calls.
The highly skilled and experienced team of Autism Clinicians at Autism 360 are dedicated to providing the highest quality of care and support to our patients and their families.
Reviews 36
masey
Jan 05,2024I’ve recently used Asd360 for my 9 Year old. From start to finish the service was very helpful and responsive. Answered any questions I had and nothing was too much bother. Angela & Brian were both great, they made us feel at ease straight away and follow up appointment was a breeze I found them really easy to talk to. I was given lots of useful information of help and support that’s available to not only my daughter but to myself also. I’d highly recommend Asd360 to other families it’s well worth it. They also do payment plans for those who can’t afford the big lump sum in one hit. Thanks again Asd360.
Yvette Sullivan
Jan 02,2024Absolutely amazing and professional service. From enquiring about the service by telephone, to full diagnosis, every encounter was both professional and informative. Appointments were quickly arranged and the full assessment process explained clearly, alongside the costs. We were seeking a private diagnosis due to long NHS waits and a diagnosis being necessary to receive support quickly at university - and we weren’t disappointed. The initial screener gave the indication to continue with the assessment and then we booked for an assessment with Sally. Sally was the perfect assessor, putting my daughter at ease within minutes of meeting her. She had been reluctant to even attend the assessment on Skype (she doesn’t like unfamiliar conversations!) and was highly anxious prior to it - but Sally was amazing. She explained the process and how the assessment would work at all points which gave my daughter the confidence to talk and admit her difficulties. The feedback meeting was sensitive and the report was a highly accurate description of the difficulties for my daughter alongside recommendations for support, which we are highly grateful for. A truly positive and professional experience and highly recommended!
Kirsty
Dec 07,2023I had a great experience with asd 360 prefect very quick diagnosis. Lovely team and everything I asked was never to much much recommended to other parents. It worth the money. Scarlett mum
Will
Oct 10,2023Becky was extremely empathetic and patient during my assessment, making me feel comfortable all throughout. As someone who's had bad experiences with disability discrimination in the workplace, the appendix that was delivered to me after my diagnosis has filled me with more confidence when applying for work again.
apx kingzz
Sep 29,2023Kind and professional. Highly recommended
Caroline Wilhelmsen
Sep 08,2023Was a bit weary of private diagnosis process as i thought it may be rushed however it was the complete opposite. They lady was super kind and understanding and super thorough and I didn't feel rushed at all. The feedback session was a really nice thing too as they answer any questions you have so you dont feel like the labels dumped on you.
Consumer
Aug 17,2023Very thorough assessment I felt at ease as much as I could Lily made me feel listened to and she understood my difficulties Would highly recommend
Consumer
Aug 15,2023My son (aged 4) was assessed by ASD 360 and received his diagnosis. The process was fairly straightforward and explained well by the staff. Lily and Angela were absolutely lovely, accommodating and made reasonable adjustments for my son due to him also having a diagnosis of ADHD. I would highly recommend to anyone who would benefit from an assessment.
Dev Agarwal
Jul 21,2023I was referred to ASD360 which is a partner company of ADHD360. Despite being a new company, I was / am very impressed with their whole system. Details on the website are self-explanatory and covers most of the basic information one would seek in the first instance. Responses from administration were quick and clear. My clinician was perfect. I felt very comfortable with Sally during my assessment and feedback sessions. In my final report, I requested a minor amendments couple of times (some information were missing / needed updating), both administrator and clinician sorted them out for me in a short span of time. Two pieces of feedback for improvement from me: (1) review website account services whereby allow uploaded documents to be deleted / updated. This will avoid multiple versions of the same document in the system. (2) review and update some of the pre-assessment online questionnaires / questions as a few of them were written from a third person (a parent, guardian, etc.) point of view.
DAVID MINTON
Jun 14,2023I CAN WHOLEHEARTEDLY RECOMMEND THE ASD 360 TEAM FOR ASD ASSESSMENTS. FOLLOWING MY DYSLEXIA DIAGNOSIS WITH A SPECIALIST PSYCHOLOGIST AND POSITIVE SCREENING FOR ADHD, I WAS ENCOURAGED TO SEEK FORMAL DIAGNOSIS FOR ADHD AND AUTISM, I WAS SO VERY GLAD I CHOOSE THE ADHD 360 AND ASD 360 TEAM. I FOUND LIZ, ANGELA AND LOU TO BE VERY APPROACHABLE, PATIENT, FRIENDLY, KNOWLEDGABLE AND PROFESSIONAL, I CANNOT PRAISE THEM ENOUGH FOR THEIR HELP AND SUPPORT. THE PROCESS OF ASSESSMENT AND PRICING WAS MADE EASY FOR ME TO UNDERSTAND IN STRAIGHTFORWARD LANGUAGE WITH HELP MADE AVAILABLE. A HIGHLY QUALIFIED TEAM WITH A LOT OF EXPERIENCE. AFTER MANY YEARS OF STRUGGLING, THANKS TO THE ASD 360 TEAM, I CAN NOW MORE CONFIDENTLY FIND A WAY FORWARD WITH A CLEARER UNDERSTANDING OF MY DIFFICULTIES.
BSN
Jun 12,2023I joined the ASD assessment and received the diagnosis report a few days ago. Before the assessment, I was worried if I could understand the conversation, had no time to express myself clearly and had to answer the next question quickly. My clinician patiently explained all my questions and didn't rush me because I took a long time to answer. My clinician always made sure I had finished answering before moving on to the next question. I am very grateful to my clinician for giving me some very helpful suggestions, which made me know myself better. Louiscia also solved my problems and replied to my emails quickly. Overall, the experience was positive and very helpful!
Emma Wright
May 28,2023I can not be more grateful to ASD360 for the amazing service they provided to our son and to us as parents. Our son had had several appointments for other conditions prior to coming to ASD and he was really struggling with the approaches being used, being talked about in front of him, negative/clinical comments made. I was very nervous about putting him through another appointment knowing The impact this had had on him previously. I had no reason to worry. Not only did he cope with the appointment, but he actually enjoyed the time he spent with Angela. She was so kind and playful in her approach and my son did not feel he was being observed. The feedback was a balance of positives about our son as well as highlighting his struggles. More importantly this feedback was given without my son being present so we had time to talk and ask questions. A previous appointment (not ASD360) described my son in front of him, as immature for his age and vulnerable to bullying at secondary school due to his differences. Comments that have stayed with him since. His experience with ASD360 was so different for him. The communication to throughout was very good, with reception staff as well as those doing the assessment. The process was explained to us and we did not feel rushed. We were able to talk about what life is like for our son and that Angela had a good understanding of who he was which left us feeling we could trust whatever feedback we were given. The whole experience was warm and professional and I could not recommend enough.
David Hancock
May 07,2023I wanted you to know about the fantastic service and experience I received from your ASD 360 clinician Lily. Throughout the assessment, Lily made me feel valued, listened to and understood. Lily demonstrated extraordinary empathy and explained everything in a language that I understood. In addition, Lily is brilliant and knowledgeable in her chosen profession. Overall, I am delighted that I decided on ASD 360 and thrilled that I specifically chose Lily. Employees like Lily are hard to find, and I would appreciate you passing on this positive feedback for an excellent job well done and service that was above standard. Best wishes, David Hancock.
Anon Meow
May 07,2023I had previously been assessed and treated by ADHD 360 where my clinician raised the possibility of co-occurring autism (something I was already questioning). So when ASD 360 became available, I knew it was a safe choice from previous experience. Both Angela and Sally on the clinical team were supportive and kind throughout the assessment and confirmation process, Liz during post-diagnosis discussions, and Lou (the ASD administrator) is responsive, friendly, knowledgeable and really helpful. She has answered so many of my questions so thoroughly and with kindness every time. Every staff member, much like the ADHD team, I’ve spoken to, has the patience of a saint! Even when I requested some minor tweaks in wording to my diagnosis letter (which could’ve been down to perception of the wording) - they were actioned so quickly! Whether or not if you are an existing patient of ADHD 360, if you are curious about, questioning, or seeking an autism assessment - from one autistic person to another, pick ASD 360!!!! Even if it’s just to ask a question, they’ve been so kind, calming, empathetic, helpful, and understanding - and they are willing to consult with autistic people on improvements to the process along to way. I cannot thank the team enough and I will stop typing now or it will end up 3x the length :)
Emma Park
May 07,2023ASD360 is a sister service to ADHD360. ADHD360 has been around a little while, and I'm currently working with them separately for an ADHD diagnosis. I was hoping that ASD360 would benefit from ADHD360's set up and experience, but this unfortunately wasn't the case. I want to start by saying that my assessor herself was excellent. She was patient, kind, understanding of the stress a diagnostic assessment can cause, and up-to-date on current research. I've had an NHS autism assessment in the past and it was very poor in comparison, and somewhat traumatic. This wasn't the case with the diagnostic assessment with ASD360. That being said, just about everything else had room for improvement. ASD360's explanation of their pricing and process on the site is unclear, and they do little to guide or inform you once you've signed up for the service. The website is only just functional, and I had to contact customer service numerous times to confirm appointments, payments, etc. (though customer service was always responsive). They use Skype, of all things, to conduct the assessment, and one of my two assessors had very poor internet and so I was assessed by only one assessor (despite paying for two). On payment... not half an hour after my assessment, ASD360 called me and asked for all £1,200.00, in a single payment, within 2-3 days time from receiving the invoice. This came as an immense shock as I know their sister service offers some degree of payment plan. Neither the website or customer service made clear the payment process, or quite what you're paying for, at any point, and my assessor was quite apologetic that I'd been given such an unpleasant shock. When I raised this with customer service, 'management' said that there was nothing they could do. The service, bar the assessment itself, is not autistic-friendly, and clearly caters primarily to non-autistic carers seeking a diagnosis for children (at least one of the intake questionnaires was worded 'Does the child...'). They also then went ahead and sent my letter of diagnosis to my GP without clear agreement from myself, which was the cherry on the cake. ASD360 is a very new service, and it shows. I'd give it a couple of months, or at the very least, be prepared to pay that meaty sum all in one go and put up with some old tech and unhelpful / non-functional user design... as well as customer service management that isn't on your side. Again, though - the assessment itself was brilliant.
First Floor Unit 5, Deepdale Enterprise Park, LN2 2LL, Lincolnshire, GB
http://asd-360.com
Pete
Jan 18,2024Highly recommended company that provide a 10 out of 10 service for something that can be very stressful. All areas of the business were extremely helpful and supportive, they made the process very structured and easy to follow. I was waiting for a diagnosis from the NHS for 5 years and after a very negative experience i decided to go private. My partner had recently used ADHD 360 (also highly recommended) so i decided to use the Autism service as the price was competitive for this service. I managed to get my first appointment within a week and the whole process was done within 2 weeks. After so many years of not being listed to it felt so nice that assessor really listed and discussed what i had to say. She explained the reason my mind works how it does and went in to great details about autism as a whole. I've come out of the process a lot more confident and accepting of myself and this is thanks to ASD 360 :)