Bamboo Insurance
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We're a growth-oriented insurance organization on a mission to deliver an easy and innovative insurance experience with an unwavering focus on customer advocacy. We're using data and technology to simplify the insurance process, while enhancing transparency for our partners and policyholders.
Reviews 54
LRW
Oct 16,2024Trace Bacca was very helpful in answering my questions and helping me get the best coverage.
Dan Appleton
Oct 10,2024Agent was confidant and professional and went way beyond my expectations.
Lesley
Oct 09,2024I live in California and like many lost my insurance. My Bamboo agent went to the mats and made finding me insurance a priority. He presented several options and did a great job of walking me through them. Additionally, early in the process I spoke to a different Bamboo agent and she was equally proactive and helpful.
Karen
Sep 24,2024Randy was as helpful as a person could possibly be: he explained everything clearly, was totally patient with my many questions and got me signed up with insurances very quickly
Jane Casto
Sep 07,2024We are buying a house in California, which is tricky business. We have twice approached Raul with our pants on fire, thanks to all kinds of crazy requests from mortgage officers and underwriters. Raul took great care of us, responding quickly to get us covered and get us all the documentation we needed. Working with him has been terrific.
Richard
Aug 27,2024Helpful, professional and friendly.
Gregory F. Johnsen
Aug 23,2024Easy, painless, quick feedback and responses, fair price quote, and very professional.
Emmanuel Mendoza
Aug 22,2024Cooper White was very accommodating and responded promptly to my questions. he listened to my needs
Meu
Aug 13,2024The insurance agent (Brett Hanson) was highly responsive BEFORE collecting payment. After payment, he completely ghosted me and never cared to reply. The customer service team is also unresponsive. Very shady and unprofessional company.
Julia
Aug 12,2024I was really stressed about finding fire insurance in my area having a hard time well I received a quote from bamboo and a man named Noah Larsen he was so helpful made the process less stressful for me and received pretty good coverage for my home thanks again bamboo insurance
Meu
Aug 10,2024The sales representative (Brett Hanson) was quick to respond only when collecting payment from me. After finalizing the policy, he did not reply to any of my emails when contacted with questions. Please improve customer service and experience. Update 8.14.2024 After reaching out to Rick Valeri, Steven Siffort, and customer service, absolutely no one attempted to reply or helped me with my concerns and issues. I am extremely disappointed with the service. Please fix or you will lose more customers.
Dawn K
Aug 06,2024I filled out information for an online quote after business hours on a Friday. I received an automated e-mail saying the company would contact me during business hours on Monday and asked me to respond to a few extra questions. I sent those over and first thing on Monday morning I had a quote that was reasonable. I had a few extra questions that Cooper quickly answered and was readily available to take my phone call. Getting home insurance in Southern California is quite difficult these days and I was happy to get a reasonable quote.
Robin Graboyes
Aug 01,2024Very responsive. In this climate I found that after contacting many insurance companies regarding homeowners insurance I receive no response, even after two weeks waiting! Bamboo responded right away. The experience was painless and the agents were professional and quick. I appreciate the great customer service, given the reluctance to insure homes these days.
Tammy Amburgey
Jul 02,2024I was very happy with Bamboo! The service I received was fast and the prices were fair. Unfortunately I still required the CA Fair Plan but I was still impressed with everything.
Bob Owens
Jun 28,2024Was able to secure home owner insurance, that was fast easy and professional
Mike
Jun 14,2024Our agent was very helpful and returned our calls as promised.
Brian Gorre-Clancy
Jun 12,2024My agent was responsive and knowledgeable. The process took less time than promised and came in at a fair rate.
Jane Hoa
May 21,2024This is probably the worst insurance company I have ever used. Had to use them for home owner insurance because the company I used previously left California. This company took 5 months to send the correct declaration page to me and in that time my mortgage company ended up forcing us to get insurance through them so essentially was double charged. This company is trash. Also raised prices by 30% the next year. And I cancelled and got a different company and they stil charged me. Right now in the process of disputing my charges. This is one of the worst conpanies I have ever had to unfortunately work with. Use them only as a last resort.
Robyn Mize
May 21,2024Fast & quick service, response. I would recommend to family & friends
7050 Union Park Center, Suite 550, 84047, Midvale, US
http://bambooinsurance.com
Rs
Oct 17,2024TERRIBLE customer service we have active claim.I have called and left voicemails, emailed and No call back. We were supposed to get “the first payment” 3 weeks ago according to Melanie Copeland and we have nothing yet , no call, NOTHING!! Definitely will not be staying with them.