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Reviews 64
pat zamora
Sep 29,2020I spoke with Rick, at the Chandler Germanne store. He was very knowledgeable of all his stock. I asked about a specific bbq. He got it for me, delivered it and I didn’t even leave my couch. I am very impressed of how easy Rick made the whole process for me. I have no doubt that next purchase will be as easy. Thanks Rick
Steve Titan
Sep 23,2020I allege they are using Bait Advertising schemes. I was shopping to buy a specific Evo grill for a couple weeks and then they had a micro-add that started popping up on my computer saying they are extending the labor day specials until September 30th and the grill I want has the normal price of $3995 crossed out and flashing $3,325.50 in green (which was the best sale price a couple weeks prior). So I gathered the funds to buy it and clicked on the add which took me to the website and showed normal price, I entered the discount code as stated but showed now discount, I emailed them and in writing they said the $3,325.50 price is an old price from 2017 which seems like a lie to me being it was the sale price from two weeks ago, so now I allege they are lying to me too. They refuse to honor the price that I requested them to do, and now my second best pricing of $3,595 from other vendor has expired so now I'm really pissed. They have an extremely aggressive marketing and advertising campaign and they should be held accountable for what I believe is intentional to get you into their website store. (I have screen shots and videos of their adds that they won't honor)
Ian Kendrick
Jul 27,2020Would like to say the service fro sales man Dilipat Camperdown store was tops very helpfull and very knowledgeable about my. New BBQ so thanks to you Ian
Bella Jaspar
Mar 13,2020I purchased an expensive lounge suite and table based on the stores recommendation and the advertised fact it was UV resistant. It wasn't. Just outside the warranty period the whole lot has split apart....and it isn't even in direct sunlight. Its under a verandah. The store didn't want to know. Got my money it seems. I just wanted to explore the opportunity to get repairs etc....no, I am on my own.
Melinda
Mar 06,2020Great staff, very knowledgeable and friendly, thanks Justin for all of your help and information
Paul
Feb 22,2020Website was great in helping me find the right parts for a 20 year old barbeque. Parts arrived quickly ... like a new grill.
Susana
Feb 22,2020Customer service got me a great deal on a new Grand Turbo. I am super happy
Edmond
Feb 22,2020I requested and paid for second day shipping. It was sent standard ground shipping.
michael baker
Feb 21,2020burners are too close together. uneven heat. very bad design and make it difficult to bbq evenly
Sandra
Feb 21,2020I bought a gift certificate and the recipient was happy to choose his own. Easy for me and easy for him!
Lisa
Feb 21,2020Exact product arrived that was ordered, ot was delivered in a timely manner and good price.
Carol
Feb 21,2020Perfect product, fast shipping. Thank you.
Valued Customer
Feb 21,2020Was able to find a replacement set of brick holders for our 15 year old gas built-in BBQ. Thanks BBQ Galore
Linda
Feb 21,2020My son Is really into bbq and smoking. He's really excited to try these new seasonings,
Andy
Feb 20,2020Smoker is great there was a few issues upon receiving the smoker the fan shroud was bent and fan did not work but customer service shipped one right out and everything works great
CHARLES HUNN
Feb 20,2020Stopped in to look for an item. The store was not busy but no-one waited on me. Must have been a bad day.
Cesar
Feb 20,2020Exactly what I needed.
Bob
Feb 20,2020Just have to say that my items always get here ahead of the day they are suppose to get here. Plus this last shipment something went wrong with my order and I was going to get a double shipment. Before I had a chance to call about it Customer service call and ask me if I wanted the double order. I said no cause something happen when I order. The lady cancel one for me and credit back my money. Great Customer Service.
Jd
Feb 20,2020Cover is poor and readily blows off. Probably my fault?
2650 E. Lindsay Privado Dr, 91761, Ontario, US
https://www.bbqgalore.com/
Jamie Comer
Oct 01,2020Spent $3k on a grill with lifetime warranty to put in my island. Called for the parts that are covered by said warrant. Am being told they don’t make those any more. I’m, so how does that work for a ‘lifetime’ warranty??? I asked what she could do, get this..... I can offer you 15% off (parts that should be free) but we don’t make them. So sorry Charlie. Don’t get me wrong, it’s a great grill until it falls apart and you need that lifetime warranty!