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Barcode Factory

Hosted by David Simmons

4.5 (25 Reviews)

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Since 1994, The BarcodeFactory, (Paragon Print Systems, Inc.), manufactures stock and custom labels for thermal printers, thermal ribbons and all labeling applications. We are a Premier certified partner for Zebra Technologies, Honeywell, SATO, TSC, Datalogic, Citizen and all other major brands of label printers. We also carry a full catalog of barcode readers, mobile computers, POS Systems, ID Card, RFID, Software, and more. We are a full solutions provider, with a focus on customer support, providing value and efficiency for your business.

Reviews 25

4.5

Out of 5.0

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Kelsey Firestone
Feb 04,2025

They made ordering labels easy and hassle-free! The shipping was very fast.

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Joel Hess
Feb 03,2025

Picked up a Zebra scanner from Barcode Factory, and everything went smoothly. The ordering process was easy, shipping was fast, and the scanner works perfectly right out of the box. Their customer service was solid too—answered a couple of my questions quickly and made sure I got the right model for my needs. Definitely coming back next time I need barcode gear.

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Danny Peters
Oct 24,2024

Very professional team, amazing to work with.

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Jim Nelson
Oct 24,2024

Needed some labels quick. They got a hold of me post order to make sure they would work for my printer. Shipped quick and at a great price. Would recommend.

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Jacobowitz/David Leon
Jun 22,2024

My experience with this company was exceptional. Joel W took his time to review what me companies needs were and quoted me exactly what we needed. His prices were fair and service beyond me expectations. The printer, labels and ribbons were delivered in 2 days

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Marlee
Jun 11,2024

We had a rush requirement for the handheld scanners and service products. Our requirements and questions of compatibility were very expertly fielded by JenD and her extended team members. The entire start to finish process was very easy and customer oriented, we have the product and are happy with it and the support of Barcodefactory team members!

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Bryant
Nov 03,2023

I don't usually leave reviews for companies but my experience with this one was very good. I was having a barcode scanning phone shipped to my residential address and they took the extra time to confirm with me and to make sure I knew I had to sign for it. Another person then got in touch with me since I ordered the device without the charger to make sure I had a charging cable already that would work with the device. Above and beyond experience. The device I bought was also $300 cheaper than it was on other sites

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Unhappy customer
Aug 08,2023

Fast shipping. Great customer service.

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Rick Mueller
Oct 15,2021

We had a small issue with an accessory we received that did not work for our needs - they were quick to act and help us out. We will be using them again!

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Chris Cox
Aug 14,2018

Just great. Over a year ago I needed a barcode scanner. Found the one I wanted, ordered it, got it, no problems. Good price, good product, good experience, no problems. We liked the scanner well enough we wanted another as a back-up. We are a homeless shelter (501(c)3) and I thought ... well, why not try and see if they will donate one, what's it going to hurt? Alyssa (super helpful) passed the request along up the chain of command, verified what I wanted, wanted proof of our not-for-profit status and next thing I knew, free barcode scanner arrived at the office. I've come back to purchase again and have recommended to other shelters that adopted using bar code scanners. If you're looking to buy, why not buy from someone that's willing to help out and do some good in the world?

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Devon Swancer
Aug 08,2018

Love working with Luke at barcode factory. Great prices on receipt paper and printers.

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Katie Wilson
Jul 23,2018

nice printer, easy to use and worked just like it was supposed to

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Kristina McCauley
Jul 21,2018

Excellent service and fast shipping. We would definitely buy from this seller in the future!

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Ken Lane
Jul 21,2018

I ordered on 7/13. On 7/19 they email to say they cannot verify my address with the credit card and that my order was being cancelled. Most vendors would call... not five days later but at least the next business day. Per my credit card issuer, the address is correct. After 24 hours of BS I told them to stick it and took my business elsewhere. The next company, POSGuys, shipped same day, verified my payment information on the spot and matched prices. I can understand verifying to prevent fraud. But to not address it for five days? That is not acceptable.

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Danielle
Jul 20,2018

I almost ordered the wrong printer. Good thing I called. They set me straight and had me my printer in 4 days.

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Nina Lowrey
Jun 16,2018

I had a problem with the printer, which was resolved very quickly over the phone.

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Heather Ricciotti
Jun 13,2018

Product was back-ordered but the rep. kept me updated until it arrived

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Katie Klein
Jun 05,2018

We had great service. I had even put the wrong shipping address on my request and they helped me correct.

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John Dombrowski
Jun 01,2018

I recommend calling the reps at Barcode Factory, if you're new to thermal printing, it can be confusing. Glad I did. They gave me a great price on printer that does labels with and without ribbons. Saved me from buying two!

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Robert Howard
May 15,2018

Excellent pricing and service. They tech support zebra printers and help if a software problem occurs. Helpful with labels too

888-237-8525 [email protected]

2021 Paragon Drive, 16510, Erie, US

https://www.barcodefactory.com

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