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Bava's Music City

4.5 (352 Reviews)

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Bava's Music City offers a wide assortment of musical instruments for the professional, hobbyist, or beginner musician. Call us today for fantastic deals!

Reviews 352

4.5

Out of 5.0

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Simon
Aug 02,2020

Emailed, never got a reply. Rang, was told they would ring back with information on a price match and told me the company I was wanting a match with was dodgy and unprofessional. Messaged on Facebook and said they never rang back and they slagged off the competitor on the call, was told 'our staff would never do that'. Rang again, went to get information and hung up on me. Rang back, tried to find the person I was speaking to, hung up on me again. Rang again, the lady could find the details to answer my questions, so said she would ring back. She rang back and said the information on the website was wrong and the product was not in stock. What trainwreck. Update after their reply: So, as you can see it turns out it was my fault as even though they had provided awful service to this point. I was supposed to interact with them again to sort the issue. Yes, it appears that is a serious response. And then even though I live in a different state, they say, we can help you with a deal as long as it is offline (during a pandemic). An underwhelming reply if ever I have seen one. UPDATE 2: I decided to email this Bava's Music City about a product to see what it would be like. 2 emails one through a product page and one through the contact form. No reply through the contact form. 3 days for a reply through the product page form and all it said was "Frank will check for ou. Regar d" (that's not a typo that a cut and paste), 6 days later still no follow up.

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Raymond Oxford
Jul 27,2020

Great people to deal with

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Ross Ferro
Jul 22,2020

Great service and prices

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Julien Cohen
Jul 15,2020

Great product great service

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Jess
Jul 09,2020

Good product my stand fits ok in the bag

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Sharon Ryan
Jun 12,2020

Received my guitar yesterday and couldn't be happier, it fits like a glove and the sound is just awesome. Thanks for yr great service Bava.

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customer
Jun 02,2020

Great product for reasonable prices, and delivered in mint condition

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Jane Keehn
May 18,2020

Nick Bava from Bava’s Music City really knows about the Roland instruments. I had done some research online so chose to buy my Roland FR3X digital accordion from Bava’s because of their track record and because of their competitive pricing. When I phoned from Perth to discuss the pros and cons of the FR3X and the more advanced FR4X, Nick didn’t push me towards one instrument, he let me make up my own mind. Of course, he was right, the FR4X is better, but my budget only allowed for the older model, so he said I could call him any time I need help with programming etc. When I discovered a minor problem with one of the straps, Nick was straight on to Roland to send a replacement. Nick knows his stuff. And his knowledge and love of music was really obvious, just in our 20 minute phone conversation. I wish I was in Sydney so I could go to Bava’s to try the other accordions.

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Jan Vincent
May 15,2020

Drum kit I ordered online was shipped the following day after Speaking with them on the phone due to my original order Was not available. Will definitely order all my drum needs with Bavas.

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Daniel
May 15,2020

Fast efficient service. Exactly what I was hoping for.

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Big Rick
May 14,2020

Great price for these very well designed Hercules guitar hangers! My Gretsch and Ibanez look great on display and they are always there to grab and play! Bava's provided fantastic service & pricing.

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Ehsan Vossough
May 13,2020

Very helpful, also waved the shipping cost for me, great

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Neil Jaycock
May 11,2020

Only sent half the order. Had to call to get the rest Invoice actually listed items that apparently were not part of offer. Total chaos. I guess we got there in the end

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Grace New Life Church
May 09,2020

Ordered equipment for new church start. Mixer, stage box, cables, lights, audio interfaces, LED etc. After doing more research we found that they over-quoted ~$5,000 just for LED screen and lights. They provided incorrect lights, in comparison to what we wanted, ofcourse they were ~$2000 more expensive than what we originally needed, now due to not being used we are selling those lights. For setting up our hall, they left job half finished, out of the 10 XLR inputs required onto the wall only 2 worked. Would highly not recommend them. Period.

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customer
May 07,2020

Fast and efficient!

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Sonia
May 07,2020

Excellent service and Very Professional Guidance . Prompt shipment and delivery

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Rachel C
May 07,2020

Deal was misleading and outdated. Read the fine print as my piano purchase didn’t include the bench as advertised. Came with free headphones that are awful and done even fit the jack. Called Bravas and the response I got was “read the fine print” and “you’re lucky to get a piano during covid”. Poor customer service.

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customer
May 07,2020

Very easy to deal with prompt shipping. I would recommend Bava's for music instruments.

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Sossi
May 06,2020

Good price and really great service, prompt delivery. Thank you.

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Geoff
May 06,2020

Our order was processed quickly and arrived well within the timeframe indicated. The keyboard pack hat we ordered was just as advertised and was a great hit with our 7 year-old daughter for her birthday. Thanks Bavas Music City!

1300687421 [email protected]

252 Macquarie Street, 2170, Liverpool, AU

http://www.bavasmusic.com.au

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