Bedlam Paintball & Lasertag Company

4.0 (704 Reviews)

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Bedlam Paintball is the UK’s foremost Paintball, Lasertag & Splatmaster company, with premier paintball venues in the Edinburgh, Glasgow, Aberdeen and Dundee areas, as well as over 120 affiliate paintballing sites across the UK

You haven't played paintball until you've played Paintball.

Paintball is unlike anything you've ever experienced. Immerse yourself in our detailed, imaginative game scenarios and custom-built Game Zones.

Whether you're planning a birthday, stag or hen party with a twist; looking for unique team-building opportunities for your school or corporate group; or simply want to do something really different with your mates this weekend, Bedlam is the place to book your day out for paintball.

Reviews 704

4.0

Out of 5.0

Michael

Mar 28,2019

Really easy to book a party for paintballing

Charlotte Ash

Mar 26,2019

Stewart was really helpful and friendly - made booking our party really easy - really looking forward to a great party.

Garry Davison

Mar 15,2019

Very good and professional.

customer

Mar 13,2019

Chris was helpful and clear, and waited patiently for me to get my card. He also patiently answered any questions I had, he didn’t make me feel like I was wasting his time. Twas an easy booking process

Dave -customer

Mar 11,2019

Excellent service, highly recommend

Reise

Mar 10,2019

Great customer service, very helpful and informative

Customer

Mar 07,2019

Stuart was so helpful in booking a day for my Fiance's Stag Do - Such a lovely, accommodating guy! Definitely would use this service again!

Caroline

Mar 05,2019

Excellent service and flexible with my requirements

Stuart

Mar 04,2019

Great service to set up a birthday party at short notice!

kelly shaw

Mar 02,2019

Wouldn’t book though bedlam again if it was free, such a stress the day before my sons birthday all because of late emails and incorrect info given to me on booking, the site I went to was good and staff were nice, so this review is not for the actual site just the terrible booking service. Also this is the first review Iv ever left as Iv never felt the need to before now I don’t feel I was given the wrong info ... I WAS given the wrong info only option I was left with was cancel the day before my sons birthday at 3pm on the 1st and my booking was for the 2nd not the third as stated in your reply giving me not much choice really even the site manager said this happens often when booking through you guys and told me to complain and at no point did you tell me on the phone I’d not get the free paint balls untill the aft I only was made aware of that by the site managers email on the 1st March. You can carry on taking no responsibility at the fact that I was misslead not really interested my review stands and is factual I confirmed I revived an email the day before my booked date yes at 2pm explaining about the 100 paint balls not been given hence me then complaining as that was the first time it was mention to me you guys never once told me that so you can pretend like you did until your blue in the face I would not have wasted my time complaining had all the rubbish your saying was true fact is I wasn’t given the correct information by you guys I didn’t get any email on the 26th stating about the paint balls and how many you would actually use or I would have complained then for not being told on the phone .... Iv read the reply’s to most of the negative reviews on here and it’s quite clear you don’t seem to take any responsibility for your actions, just brush it over and try sound like you did every thing right but you didn’t my review is staying.

Satisfied Customer

Feb 26,2019

The company could not have done more for me when trying to book an activity for my son’s birthday - they went above and beyond and I would definitely recommend them to anyone 😁

Frankie Burns

Feb 22,2019

Andy gave honest open answers when a answering my questions as it’s an older children’s party, he thought of the kids enjoyment with the unlimited softer paintballs rather than trying the hard sale for the more expensive adult version

Richard Powell

Feb 22,2019

Instant reply to questions,easy to book. Helpful staff.

LW

Feb 16,2019

Excellent customer service, lovely to talk to & very informative. Easy process to book, no problems whatsoever. Would recommend.

Maria Major

Feb 11,2019

I have booked on numerous occasions and everytime my session has been cancelled. When buying my tickets I was never told that they could do weekends only. I have called numerous times just to be signposted to different places. Eventually I called and asked for a refund by which they told me to email them and explain why I would like a refund and they never got back to me. Quite rude and abrupt on phone too. Altogether appalling service.

Boarding school house outing

Feb 08,2019

Great customer service and communication.

Samantha

Feb 08,2019

Chris was helpful, polite and made the process easy.

Eva

Feb 05,2019

I was contacted by several different agents to start with, by phone email and text message , this is a little discouraging as you really don't know who you need to speak to. After talking to first adviser, I was told that venue is available, and I can call back to book. When I called back next day the same person told me it isn't available after all as the calendar wasn't updated. I have decided to call different person who told me it was available and he sorted it all form me. Roman at the end gave me a good deal. good experience at the end, although the journey through previous advisers not especially.