We are a full-service mortgage lender with an easy and transparent process, with lower rates.
We are committed to building customer relationships and are focused on listening to our customers to provide proactive guidance and counsel in a responsive, professional manner. We believe in conducting business with integrity, respect, honesty, privacy and in the highest ethical standards. We promise to truly care for our customers, as well as our fellow employees going the extra mile to recognize their successes and their needs. We expect each employee to be accountable for their actions and responsible in delivering exceptional service. We are passionate about our work and share energy and enthusiasm with our customers and co-workers. We encourage an environment that supports teamwork, collaboration and cooperation to do what is the very best for our customers and First Savings Bank.
Adam McCormick is an outstanding individual. He was very helpful in every way,made the process simple and painless. Got the job done were two other lenders could not. I would recommend this person to everyone. Myself and my mother want to Thank him and everyone else that was involved.
I worked with Adam McCormick last year for a refinance of my home. I was impressed with his knowledge, his ability to explain principles, his patience with my questions and his overall helpfulness. He made my refinance as pain free as possible and he has gained my respect and confidence implicitly. He left the door open after we closed on the loan and told me that I could call him anytime with questions and he would help me anyway that he could. I took him up on that offer today when I called and asked whether it would be in my best interest to refinance again. He once again provided valuable and honest advice which I greatly appreciated. He also answered a question about my recent escrow statement. Adam has earned my trust and I will certainly work with him again for my mortgage or refinance needs.
From the very beginning Dawson was so professional and not pushy,with so mush scamming going on we put our trust in him and he nailed it !!! Excellent officer.
Total proceedings were smooth from beginning to end. Specially Mr. Sheldon Cohen, who walk us through step by step smoothly and guided us. We felt very comfortable and confident with information and documentation. Our loan was closed on time in comfort of our home.Best of all the mortgage payment was in well in our comfort reach, giving us peace of mind for a long time to come. We offer our gratitude and best wishes to all member of the team to help us Thanks
My experience with Better Lending was awesome! I had the pleasure of working with Brian Galbreath and Michael Orbegozo - both were extremely responsive to my numerous questions and emails. I appreciate how professional they both were and they gave me confidence that the refi would go as planned throughout the entire process. I also was impressed with the attorney who handled the closing - nice young man, prompt and very thorough. I’m forever grateful for the savings I’ve managed to get and would highly recommend the company, Brian and Michael to friends and family. Thanks for EVERYTHING!
Excellent service was given by our loan officer Mitchell Taitano. He was very responsive and knowledgeable at explaining the numbers and upfront with cost. It took a while to close but that's the state of the market right now with a flood of refinances to take advantage of the low rates. Mitchell... Thank You so much for all your help. We are really pleased with our long term low rate.
Jeremy Crooks was awesome
Wow, I've done a lot of refi's over the years but thanks to Carter Thomas, none have ever been so seamless! We had received multiple offers in the mail to refi and after countless phone calls and exchanges of information, we settled on Better Lending. Their rates and closing costs were very competitive, but what sold us was Carter. I asked a thousand questions and made him go over the particulars of their offer multiple times to ensure there wasn't some hidden or unexplained cost. Because he was so kind, patient, and knowledgeable, we decided to go with Better Lending, even though our own well-known bank offered to match Better Lending's offer. He cared about earning our business more than our current lender appeared to care about keeping it. Thanks, Carter, for making this experience the best refi we've done to date!
The first agent that took my call started the lending process and then just disappeared. I thought I had used a fraudulent company! I called the customer service number and got Lindsay. She took our file over and started to get everything back on track. The only reason I didn’t give 5 stars was because the process took too long and right when I thought we were going to sign, there was a change and we were told we were going to have to do a first and second on our house. Lindsay saved the day again and she was able to get our refinance back to the original agreement. Lindsay was always available and although things got rocky at the end, she stayed in touch and followed through on her commitments.
I have had the opportunity to do a few transactions with Better Lending. The entire team from Larry, Redi and Varun are very helpful and responsive. What I appreciate the most is the fact that the team is always fair and there are no surprises. They deliver on their commitment and always try to do whats best for the client. Better Lending will always be the first place i go for any of my mortgage needs.
I have had the pleasure to transact with Better Landing a few times. I have done 2 refi's and 2 purchases. The refi process has always been very smooth and quick. The whole team is very knowledgeable and take out the guess work. They provide a very clear check list of all the documentation along with a secure portal to make the process easy. They are also one of the few landing providers that are fair and deliver on what they say without any surprises. I would definitely recommend them to my friends and family and will do business with them again.
Great company for a mortgage loan! They have excellent rates, quick closing, and great customer service. Highly recommended!
I had a great experience and would highly recommend working with redi gjojdeshi he was always a step ahead of me and was able to answer all the questions i had before i even asked them very professional and awesome customer service
Very easy to work with. Handled everything promptly and made me feel comfortable throughout the whole process!!! Thank you for your services.
I was very impressed with Greg and Tom's work ethic. They kept me informed every step of the way. They were sincere and honest. After closing, I did something that I have never done before: I texted them a personal note just to say THANKS and I pray that The Good Lord continues to bless them.
Kim Shackelford @ Better Lending was amazing! What ever your team is paying her, it isn't enough! Her work ethic was incredible / late night questions answered / weekends it didn't matter! Response time was Immediate! I am a retired Air Force Chief Master Sgt and have supervised thousands of troops and she easily would sit at the top 1% when it comes to knowledge, energy, attitude, and with a positive outlook while walking you through each step of the process! Would recommend Better Lending without a second thought, and already have referred about 4 or 5 folks! Will Urick
I worked with Larry and on getting our home refinanced. He was helpful, informative and diligent on getting us a great rate and an overall good refinancing experience. I would recommend Better Lending to anyone who is looking for a loan. Thank you.
Jeremy Crooks made this Refinance go very smooth! I would recommend him and Better Lending to anyone looking to Refinance or a Home Loan. Thanks!!
customer
Jun 28,2021I had a wonderful and easy experience refinancing my loan to FHA streamline. Jeremy was very attentive and helpful when needed. I will be using Better Lending and Jeremy if I refinance again. Highly recommended!