Ordering with Big Shoes was easy and shoes were delivered within a matter of days. Most importantly they fit well and are are comfortable according to my husband who is very happy with them. Thank you Bigshoes !
Really happy with the service. I got help over the phone and shoes arrived very quickly.
Bought these shoes for my grandson who had started working in a busy hotel. On his feet 8 hours a day, I asked him how were the shoes. His reply was ‘it’s like walking on air’. Thank you Bigshoes.
Repeat customer Excellent service responding quickly to queries, prompt delivery and great quality product.
Great customer service.
I have bought shoes from Bigshoes before so I knew what to expect. I looked first online to get a good idea of what runners I would like. I wasn't able to decide from the photos so I phoned Bigshoes. I wad delighted that I had asked for advice. I took the advice and in a few days I took delivery of the most comfortable runners I have had in a while. My wife says they are the best looking runners I have ever worn. I was really happy with how I got to interact with Bigshoes. They were knowlegeable and very helpful. The shoes were delivered in very good time and as I said before totally satisfied me and also my wife. Well done again Bigshoes!. Mike L.
Superb Customer Service!
Great service. Fast dispatch, well packaged and speedy delivery.
Fast delivery my son loves his new shoes for school he said they are so comfortable. And excellent quality.I had hardship trying to find shoes for his size in shops I will always buy of Bigshoes.ie.
Very quick delivery and excellent service.
The website said they had the shoes I needed in stock. So I ordered them and another item. Then I got an email saying the shoes would be shipped directly from the manufacturer. They told me that some dress shoes and work shoes ship directly from the manufacturer. So they flat out lied when they said the shoes were in stock. I feel like they should be honest and tell the customer that the manufacturer has inventory and will ship it to them. I will not work with this dishonest company in the future. They even sent me an email saying they were getting my order together when really they were just letting the manufacturer know what I needed and for that they will take a cut of the money. The package arrived with my insoles. They were not adequately packaged. The box was inside a plastic envelope and the box was mangled so bad the insoles were halfway out.
Thanks very much - I urgently needed size 15 shoes for my 18 year old son and as that size is hard to get and I was delighted to find your company and also they arrived very quickly.
Great service fast efficient delivery. Shoes are great quality will definitely be back.
Exactly what I ordered, delivered quickly. Highly recommend.
Perfect fit and amazing quality and service .
I was looking for size 13 wide. I spoke on the phone before ordering and was advised which shoes were wide fitting. I had never bought shoes on line before and was concerned that they would not be right. I decided to go ahead. The shoes arrived and were perfect. Thank you.
I have always found big shoes very good
Always great to deal with. Have been using Heather's for years. Great selection. Very happy customer.
Excellent service as usual
Jill Broughton
Oct 09,2021Brilliant service start to finish. Shoes are lovely and a perfect fit. Fast dispatch and delivery will definitely be purchasing again.