SHOP CHRISTMAS EVE SET HERE
Birdkids is a family-owned business run by us, Clair and Glenn. We’re a husband and wife duo who love and value our customers. We sell "proper" toys (you won’t see a battery or screen on this site) with the proper service to match.
SHOP HERE
We are customer services; answering your questions quickly and efficiently. It's not uncommon for us to answer your queries late at night or early in the morning. We want Birdkids to be known for its incredible service.
Clair is our purchasing department; rummaging through catalogues is her forte; finding you the best in traditional arts, crafts and toys, our brands include Djeco, Tender Leaf Toys, Floss & Rock, Moulin Roty, Janod, Rachel Ellen, Galt and many more! however, we’re also keen to support and introduce smaller independent brands that you may not have known about.
We are the shipping team; making sure your orders get to you for when you need them. This gives us the flexibility to give you the best service possible.
Therefore, at Birdkids, we are what makes us different. We are experienced in business however, we are not "corporate" people. We love what we do and have taken that enthusiastic energy into our brand and business.
SHOP STOCKING FILLERS HERE
SHOP OUR DJECO RANGE HERE
SHOP OUR MOULIN ROTY RANGE HERE
Excellent service, quick posting, great quality of products.
Very swift delivery . Thank you I emailed as soon as the order was made to try to change the colour of the bead kit. I expect you are very busy and didn’t see the email However the recipient will have to like pink!
Delivery was excellent especially at this time of year. Will definitely use the company again.
This was my second order with Birdkids. No problems with the first. Three items from this order arrived quickly and were good quality. However the two Christmas Eve boxes never arrived despite being listed as dispatched on the 27th November. It is now 18th December. I have been unable to get any response from the company. I have e mailed 4 times. I have phoned both listed numbers (website and Instragram) and left numerous voice messages. Both numbers go straight to voice mail. I have tried to make contact through the website. Absolutely no response from the company. I’m at a loss as to why this is.
This was my second order with Birdkids. No problems with the first. Three items in my order arrived quickly and were good quality. However the two Christmas Eve boxes never arrived despite being listed as dispatched on 27th November. It is now 18th December. I have not been able to get any response from the company at all. I have sent numerous e mails. Rang both listed phone numbers and left voice messages as both always go straight to voice mail. I even used the contact section on the website. I’m at a loss as to why no one has responded.
The site was so easy to navigate and the prices were really competitive, delivery was swift even at this time of year and I was kept informed as to when it would arrive..excellent service
I cannot remember if I was asked to give instructions of where to leave this parcel, or not, but the chosen courier left this and another parcel out in the open, on a damp patio round the back- not what I would have asked for, in case of rain. Otherwise, I would have given 5*s. I hope our grandchild loves this Djeco jigsaw once she opens it as it looks lovely.
Never received my order which I placed over two weeks ago now
Quick delivery. Great product
Lovely imaginative toys and puzzles - excellent customer service too. Would highly recommend Birdkids
The puzzles were well packaged and the box undamaged however the boxes inside were dirty and one was broken (looked used) so they must have been packed in that condition. Disappointing as Xmas gifts for babies and toddlers
Great selection of gifts for small people not generally available. Wonderful personal service which unprompted sorted out a mistake I made in my ordering. As I live in France and ordering gifts to be delivered directly to various children in the uk this was a godsend.
Great choice and prices, prompt shipping, sturdy packaging.
Quick delivery and good quality product.
Ordering was simple, supplied quickly without too much packaging.
Quick delivery, good product, cheap price, what more could I want!?
Communication excellent .Prompt delivery.
Efficient helpful and great product. Thank you
Very easy to order and pay. Received a nice ‘thank you for your order’ message from the owners. Well packaged with plenty of bubble wrap to prevent damage. Would definitely use again. Ordered as a Christmas gift for my Grandson so not opened yet.
Customer M Scott
Dec 27,202327/12/2023 Your service was excellent and the quality of your product was outstanding. My granddaughter is 5 and a half and very creative. She is making things all the time but when she opened the our present containing your gift she focused on it straight away and just loved the way it was self contained and she could get on with by her self. I am so impressed, I will definitely buy again. Thank you.