excellent product and great service
Great fitting jeans for a hard to fit (and please) customer!
I initially ordered the wrong size - as a result of me not correctly reading the guidance on the website. However, a quick call to David arranged a simple visit to the factory shop. David was kind enough to spend plenty of time with me to try various sizes from different runs to get the fit exactly right. And it was no trouble for them to hem them while I waited for 5 minutes. The quality of these jeans is superb, and being able to see the tailors making them and speak to David about the design and construction process employed at Blackhorse Lane only served to illustrate why this is the case. The old adage of "you get what you pay for" is certainly true with this product. Highly recommended.
Stumbled across Blackhorse Lane Ateliers looking for some denim cleaner. Service was excellent and I love the ethos of the company. Their jeans look amazing and UK made too so now I'm saving up for a pair of the E8's!
Lovely thick denim deep indigo colour. Will last for ever!
Great fit, great customer service!
I contacted the Atelier to find out about womens' jeans and ended up booking into a master making jeans class. Wonderful! Very enthusiastic and empowering staff.
It took a couple of goes to get the right size jeans for me. David at Blackhorse Lane took the time to help me do that and was helpful and great to communicate with throughout.
great looking and feeling jeans, not sure i'll manage 6 months without washing them but I'll try...,. enjoyed the personal/ local feel of the website.
Excellent customer service- very quick response to questions and speedy processing of order. Very happy with the high quality of the product.
Totally blown away by the service and product! Countless compliments and the tour around the workshop was a bonus! Justin
Best online shopping experience ever. Factory straight to home. Customised jeans as needed. Very helpful.
Excellent service, amazing jeans. Simple as that!
Excellent customer-responsive and personalized customer service
Great experience for my 1st order with Blackhorse lane atelier! I like the values of the brand : strong focus on craftmanship and product quality & respect for workers and environment ! I’ve just received my jeans: they are very beautiful and fit well thanks to the detailed sizing explanation or the website.
Beautiful product, fast delivery service
Love, love, love Blackhorse Lane Atelier – denim made by community minded, quality driven team. A rare example of people and purpose before profit. Support BLA. The world needs more companies like this. Stuart
Great all round Really fast. Super friendly - note and email exchange. Offered to shorten at no cost. Gorgeous jeans.
I feel that BLA makes incredibly high-quality pieces. Eager to see their product line grow. As a design / branding professional, I really appreciate the way that BLA presents themselves and interacts with their customers. A+ all around.
Jill
Feb 26,2018Fabulous company with such a positive approach.