logo
Boxie24 Storage

4.0 (699 Reviews)

To leave a review you need to be logged in

Boxie24 Storage is a full service and on-demand storage solution. You pack, we pick it up and deliver it to your storage unit. When you need your items back, we deliver to you within 24 hours.

Reviews 699

4.0

Out of 5.0

comment
Thomas
Sep 21,2023

Reden voor kiezen van Boxie was de gratis ophaalservice. Werd allemaal netjes op een pallet gezet en gesealed. Communicatie was duidelijk en alles was zeer snel geregeld.

comment
Beth Plant
Sep 10,2023

Really easy collection

comment
MA
Sep 08,2023

Terrible!! Absolutely terrible!!! My items were dropped off on the SIDEWALK!!! The middle of the open on the side of the road!! I spoke to them on the phone 10 minutes before arrival just to find my items left on the sidewalk. NOT TO MENTION, when I found my items, TWO OF THEM WERE BROKEN, with one of my carts missing an entire wheel! When I approached the workers before they left, THEY WERE EXTREMELY RUDE and REFUSED to help me bring my items inside. On top of this, I rescheduled my delivery to during the week because I was told it would make my drop off fee $100 cheaper. However after they completed their rude and unprofessional drop off, I received an invoice for the amount of a weekend drop off. This place is a joke and will never receive a dime from me ever again.

comment
Josh Clavarino
Sep 08,2023

Easy process and very quick. I highly recommend!

comment
carson cueter
Sep 07,2023

Amazing service. Friendly, professional and extremely helpful during the initial planning process. I have recommended them to everyone I know when asked about storage companies.

comment
Lars
Sep 05,2023

Pick up went very friendl and professional. Preparation and communication was individualized and professional - thanks again!

comment
Carolin Lukasewitz
Sep 02,2023

Die Abholung verlief sehr schnell und unkompliziert. Einzig die Kommunikation wäre noch verbesserungsfähig. Ich habe dem Unternehmen meine Kontaktdaten mehrere Wochen vorab per Mail mitgeteilt, erst am Tag der Abholung wurde ich dann benachrichtigt, dass meine Handynummer scheinbar nicht abgespeichert worden sei und die Mitarbeiter mich nicht erreichen könnten. Da die Boxen in der Folge mangels rechtzeitiger Benachrichtigung noch nicht zur Abholung im EG bereit standen, haben die Lagermitarbeiter freundlicherweise dabei geholfen, sie nach unten zu bringen. Daher alles in allem ein super Service!

comment
Gabriela Lopes
Sep 01,2023

Really great service! Got a call 30 minutes before they arrived so I could have everything ready for collection. Super nice and friendly people and very quick as well. Super easy to reach out and have English support.

comment
Ryan Taylor
Aug 30,2023

Sign up was easy. Instructions clear. Pick up was prompted by a heads up call in time to move things. Pick up was quick and easy.

comment
Saskia Constantinou
Aug 30,2023

This company needs 0 stars for their dishonest way of communication. On advising that the boxes were going to be collected by the movers, we were told that they could only collect on Tuesday or Wednesday at 8.30 and that there was only half an hour to load before their doors would be locked. We explained that a moving company cannot be so restricted. Having eventually found a brilliant moving company who moved all their drivers to fit in with an impossible schedule demanded by Boxie24, they did not open the doors..did not respond to emails and did not answer the telephone. They pitched up at 9.15. The arrogance of the 'owner' or 'manager' Michael..without a surname..puts the whole company down. I urge those who can find alternate storage to go somewhere else. These guys are totally unprofessional and arrogant. Moving is stressful enough..it doesn't need to be compounded by BOXIE24.

comment
Lidia Aghemo
Aug 30,2023

The people that came to get the boxes were great and heloed a lot:) However the time frame organization for pick up was not great, they gave a time window from 9am to 16 am, i called in the morning to know if i was gonna receive a message on time and they told me i was gonna be alerted 30 minut before, so to have time to prepare. I got a phonecall literally 5 min before they arrived… so that not fantastic But at least the guys helped me carry the boxes downstairs!

comment
Florian Androschin
Aug 30,2023

+ attractive prices employees are friendly and can be reached well via email and phone appointment for storage could be changed flexibly - list of items that need to be stored has to be created yourself in kind of detailed fashion (for other storage providers this is not necessary)

comment
benjamin budin
Aug 29,2023

Very well organize providing you with MSGs updates and calls for the pickup times. They committed a mistake with my order charging me for the wrong order. Contact them and they were very fast given me a refund.

comment
Ivan Martinez
Aug 26,2023

Good service. I filled out the form online and in four days they came to pick up my stuff. Nothing to complain about so far.

comment
Florian Kohns
Aug 25,2023

Das Lagern und abholen der Sachen lief einwandfrei. Schneller Kontakt bei Fragen. Einzig der Zugang zu den Sachen könnte einfacher und Kostenfrei sein. Sonst alles super

comment
Rachawadee Jiramanee
Aug 25,2023

I use this service because I have to go back to my home country for several months, the service was very easy to use. Just booked in the website and choose the date to pick up. On that day, they would tell before coming. This service is really easy, practical and not that expensive. Recommended :)

comment
Annika Walther
Aug 24,2023

Great experience with Boxie! I made the reservation for the storage unit a few months in advance and everything went very smoothly. The pickup was very quick and efficient. Very nice movers. The customer service was also very helpful and open to all question. I can recommend this storage unit service.

comment
Avenus Rojer
Aug 21,2023

Netjes opgehaald en veilig bewaard

comment
Hardeveld
Aug 20,2023

Good service, available for all questions per phone and the pickup itself was very good! The pickup time is quite long (between 10 and 16) which is a bit inconvenient if you are asking people to help you carry your stuff down but don't know if they have to be there at lets say 9, or 15hr. But I understand that it's hard for Boxxy to make a planning with all the variables so all good. I would recommend it!

comment
Amy
Aug 20,2023

Quick response on emails. The collection guys seemed professional. I regret though that 3 boxes have to be turned on its side to fit the pallet. Found out only after my stuff are collected that I can't access them. And hence cannot rectify the 3 boxes to its upright position! Didn't occur to me to ask since it was stated on their website that you could access so long advance appointment is made. There's also now no way to confirm what the website claimed about temperature controlled storage environment. I can now only hope my things will be returned in same condition at the end of storage term! It appears a lot of reviews online are made at initial storage stage. Do note!

8552694324 [email protected]

https://www.boxie24.com/en-us, 10018, New York City, GB

https://www.boxie24.com/

Contact The Company
Recently Added