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Reviews 28
Neil Hunt
Oct 24,2024Everything went well - very impressed with the arrangements
Mrs Green
Oct 24,2024All arrangements went smoothly kept us up to date on the holiday would recommend 👌 them
GJ Spencer
Oct 23,2024Despite it being a group booking, I was kept informed personally Always polite & helpful Everything was arranged well
Vera
Oct 18,2024Great rapport with Douglas Moss helped make things move smoothly during the reservation/booking the trip process. Easily and promptly answered all our questions prior to making our commitment to the trip. We are from across the pond (Canada) but still come back to Bressenden Travel and Douglas in the U.K. for our European travel needs.
JULIE MURUGEN
Jul 13,2024I most appreciate the one-on-one attention and the specific, timely answers to questions--no matter how many I asked. When I was shopping for a UK tour in December, I asked questions on two or three websites. Bressenden was the only entity who replied, and the manager and I began a wonderful email correspondence that ended with my family booking a Costsavers UK tour as well as an Evan Evans London tour. He took my credit information over the phone at a time convenient to me in the USA and supported my planning at every stage. When he wasn't 100% sure of the answers, the manager at Bressenden still gave me helpful suggestions for finding my own answers. He arranged airport transfers and gave great tips to make us feel secure in our travel plans, which went smoothly. We had a truly wonderful time!
Alice Louey
Jul 11,2024We were so fortune to have Douglas Moss to look after our booking. Not only that, he always kept us updating with our booking by emailing us, reminding us the documentations required for travelling and recommending other tours or transfers to us. We really appreciated this little service that hardly exists today. Also, he is professional and approachable to talk to. Thank you again, Douglas. I will deal with him again in future and refer him to others too. He is an Asset to the company.
Mrs Patricia Mascari
Jun 29,2024Great service from Doug at Bressenden Travel! Doug organised our recent tour of Ireland, he recommended a great tour, answered all my endless questions very quickly and efficiently, and made the whole booking process very easy!
Patricia Woroch
Jun 26,2024Booking a tour to the Lake DIstrict was made effortless by the efficient and helpful advice and info we received. All the info arrived promptly and Douglas responded to other questions that were not part of the tour - how to get trains in Britain. The B&B recommeded was fantastic and was the tour company, Rabbies, and the guide, Darren. We even received reminders and itenerary just days before the trip. Excellent experience thanks to the arrangements made for us.
Joe
Jun 22,2024Douglas identified the best tour for us and provided excellent support each step of the way. We had a great tour and really appreciate the travel service. Highest marks to Douglas!
Maria Dormidontova
Jun 06,2024Douglas Moss explained all the minor details of the holiday to me prior to booking the trip. So I was very confident that I was getting what I wanted and only rightly so the trip to Egypt was amazing experience. I went with my son who is 18 years old. Both of us did not want to leave also we were in Egypt 12 days at the time of our departure. I am definitely going back there as I want to explore more! I am sure that Douglas will find another exiting adventure for me.
Simon
Apr 03,2024The bookings made were ideal for our purposes and wishes. Communication at all stages was excellent, and when partial last-minute cancellations were needed (owing to circumstances beyond anyone's control), we had the support and liaison needed. Thank you.
Christine Kerton
Feb 17,2024Douglas has been very helpful in relation to my dietary needs, though the hotel are still learning about it. We found a suitable restaurant near the hotel easily. The outings were well planned and met our requirements. A successful and enjoyable time in Paris !
Rosemary Allen
Feb 12,2024It was a chance internet search that led me to Douglas from Bressenden Travel. I am so pleased that it did as I have been completely satisfied in all that he has done for us. We are a u3a group of travellers from Nottingham and wanted a 4 day trip to Paris. Douglas organised the whole itinerary catching up with me regularly to ensure everything was to my liking. Every aspect from Euro Star to the hotel in the Latin Quarter and close to the sites to tickets for the Big Bus to tickets for the Van Gogh exhibition and to places on the River Seine cruise with dinner worked perfectly. I plan to use Douglas from Bressenden Travel for other group trips in the future and look forward to further support and guidance from him.
Sarah
Feb 12,2024Bressenden were responsive and helpful throughout. Hotel and travel arrangements were well organised. Programme was interesting.
Mrs Quickfall
Feb 10,2024The hotel in the Latin quarter had easy access to all the main attractions. The transport provided was perfect., as was the guided tour of Montmartre and the transfers from Euro Star to hotel and back. Would recommend Bressenden without hesitation.
Thea T
Feb 10,2024Douglas Moss of Bressenden travel was extremely helpful in giving individual advice and information to the separate members of the U3A group on a trip to Paris 29/1-1/2/24. The company also included extra transfers between the hotel and visitor attraction. The guide and drivers used by Bressenden travel were highly professional and polite.
Vanessa
Nov 29,2023Outstanding service. We were a little nervous booking this holiday as it was our first trip away with our baby, we put all the planning in the hands of the very professional Douglas. He really took on board our thoughts and feelings and came up with a great deal at a wonderful child friendly hotel in Menorca. The whole trip was planned seamlessly and we had a wonderful time. Would we recommend Bressenden travel? Absolutely without a doubt. Can’t wait to get booked up for another lovely family holiday soon.
Andy
Oct 24,2023Had a last minute business trip and the team at Bressenden Travel, took over the whole process of organizing it for me, from flights to the accommodation. The team listened to my requirements and gave me a solution that exceeded what I expected. Will be using them for all my travel moving forward.
G Scoggins
Oct 17,2023I reached out to Bressenden Travel in regards to a 7 day tour through England. Douglas Moss responded quickly and provided answers to all my questions. He quickly secured our trip and attended to all of our special requests. He checked in before the trip with all the necessary vouchers and lodging information. He was available afterwards for advice and additional vacation needs. The tour he connected us with was excellent.
258 Vauxhall Bridge Road, SW1V 1BS, London, GB
http://bressendentravel.com
Satisfied customer
Oct 28,2024Everything went smoothly. Knowing that an efficient, competent and committed person was in the “driving seat” was very reassuring