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App-based ‘cabhit.com’ in UK, allowing commuters to book taxis from the convenience of their smartphones or tablets. We are Price comparison web for Taxi Booking in UK, Taxi Operators from all over the country are associated with cabhit, so when booking a cab services,we provide top 10 Quotes from local operators and customer has an option to choose either by rating,price or location of the taxi operator.
Reviews 99
Jasmin
Jul 31,2019I usually took taxi for safety. One of my friend told me about cabhit. This is really too good and the best for safety purpose. This is easy to book and pick up timing is good, it's never late. In one word Trustworthy. Thank you cabhit for the safe journey!
Devdutt sagar
Jul 31,2019Excellent service, driver was very punctual.
Insta Info
Dec 29,2018Excellent services..
Kanika Pareek
Dec 26,2018Great service... professional drivers. I was recommended Cabhit by a friend and booking my first London trip with them was amazing. I was new to the place so a bit scared but the driver ensured I reach my destination quickly and comfortably. Strongly recommend.
Rachid
Dec 22,2018Cab did not turn up!! I booked a cab with baby seat through Cabhit (provider Capital express car ltd) for Heathrow airport but they never turned up. I called the company and advised ... Date of experience: December 2018
Usman Amin
Oct 10,2018Great Service. Great Drivers
Mark Bell
Sep 18,2018Cabhit is the best taxi booking site in UK. Great price and good customer service. They also have a facility of pre booking taxi services. Drivers are very professional. Downloaded their app too
Rachid
Sep 13,2018Incredible good service from the car company'driver Cabhit provifef. Thanks for seemless journey.
Christian G.
Sep 10,2018Excellent service
Nuno Oliveira
Sep 10,2018Never again!!! First of all I was informed by the costumer service that the driver will wait for us on the arrivals Hall of the airport and we endded up looking for him in the departures section outside the building. Secondly and even worse, I have booked this service with a proper car seat for my 18 months baby and the driver arrived with just a booster. We have asked him and he just said that was what the company provide him... Unacceptable!! I will not book this service again and I will not recommend to anyone.
kk
Aug 23,2018Excellent service with child seat would recommend to others
Regina Kantor
Aug 18,20188 hours ago The worst taxi service ever !! Never hire them. Drivers have no clue where they go, speak poor English and are extremely rude. Liars and very unprofessional!! Sooooo poor! And on top of everything the driver didn’t complete the job! And they have taken so much money it’s ridiculous We had a 9 month old baby with us and therefore requested to bring a baby seat with. The driver appeared with the wrong baby seat that was for the kids over 3 years old. When he was claiming we are over our paid time he locked us in the car requesting additional payment!!!!!!!
Swati Soin
Jul 22,2018Very good, smooth and simple. Customer service was also very helpful. Thank you Cabhit
Joe
Jul 17,2018This was the worst UK taxi experience I've ever had. You would honestly be better served by walking to your destination while throwing your money in the bin on your way. When I booked this car, using the service, I booked it with a company that was highly reviewed. This booking was then changed to a different company with limited feedback. The taxi experience was awful and when I contacted Cabhit, they were confrontational and offered no support. Update - Their customer service contacted me and tried to tell me that I was wrong for expecting the driver to show up on time and be capable of understanding how to follow google maps. The driver arrived 40 mins late and then ignored google maps to drive right into a protest. I'd like to add to the complaint that their customer service is more interested in arguing with customers than providing actual customer service. They reported this as a review of the taxi rather than their service in attempt to suppress the negative review. If I could leave negative stars, I would.
Evguenia
Jul 15,2018Really impressed, and would definitely recommend to friends. Booking made 24 hours in advance for 2 journeys the next day. Detailed booking confirmation received, and few hours later the name and phone number of allocated driver from the company, A and M Cars. The driver arrived on the dot for both journeys and was very courteous, both F2F as well as via sms.
Mr R Lee
Jul 06,2018Cabhit are not your average cab service. They not only compare operator prices, but on 2 occasions when my flights home have been cancelled they have been straight on the case and have rearranged my taxi home. Once the next day and rerouted to London St Pancras to pick me up from the Eurostar instead of Heathrow. Top Class Service!
SK
May 18,2018Excellent, friendly staff and high quality service.
Customer Emma B
May 15,2018The most efficient and courteous service. Excellent driver and I would rate very highly
Alan Coleman
May 09,2018This is the first negative review that I have ever written about a taxi service. Unlike many other taxi companies, Cabhit requires payment in advance, without the option of paying the driver in cash. As a result, you have no control over whether you get a refund or not if things do not go to plan: Cabhit have complete control If your flight is delayed or if you are held up disembarking or at customs for no fault of your own, even by less than an hour, waiting time and parking is likely to be charged or deducted from any refund And do not expect to be able to communicate with Cabhit by phone: it is likely to go straight through to voicemail with no return phone call Also, do not expect Cabhit to take any responsibility or provide any apology for anything going wrong or the service provided by the taxi company, even though they broker the service In our case we ordered a taxi with a car seat for an infant, to ensure our child's safety. The taxi company that they brokered (Cabhit changed our selected taxi company at the last minute) wanted to put our child in a car seat only suitable for a child over 4 years old, which is against the law. As a result, we declined to use the taxi When I eventually got through to Cabhit via their webchat, instead of getting a prompt full refund and apology for the inconvenience, we were accused (in barely intelligible English) of declining the ride to avoid paying a fee for being 45 minutes late coming out of the gate due to a delayed flight and broken air bridge. £15 was deducted from our refund, which might not have been if instead we had chosen to compromise our child's safety and taken the ride So my strong recommendation is to avoid Cabhit and to instead to book directly with a taxi company with a good reputation and the ability to pay the driver directly on successful completion of the journey. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx The reply from Cabhit below in response to the above review perfectly embodies their customer service philosophy: if something has gone wrong, instead of acknowledging their mistakes, blame the customer and accuse them of lying. To take the key points in the response in turn: 1. We are not asking Cabhit to "follow the convenience of the some person as per their need". Instead we are suggesting that others book with one of the other many taxi companies that offer cash bookings to ensure that they only pay for what they ordered. We will certainly be doing this in the future following our experience with Cabhit 2. Cabhit certainly do not make the supposed cash booking option obvious or easy and to expect us customers to read their blogs to find out how to do this is ridiculous. Again - book with a company that make this an easy option to select, without having to submit a request 3. The call to Cabhit to try to resolve the situation was made at around 130pm on a Tuesday. I cannot imagine that this is a particularly busy time. I left a message, but no call back was received. We had to head to an airport lounge to find power and wifi to then try their web chat, which meant that we could not raise the issue with Cabhit while at the car with the driver 4. Our flight was clearly not monitored as evidenced by the taxi company that Cabhit contracted, providing "proof" that our flight landed on time by using the Google flight tracker for the flight for the following day... We booked the taxi for 12:30pm. Our flight was scheduled to land at 11:35am, it landed at 11:59am. At 12:25pm I talked to the driver to inform him that the air bridge was broken. We disembarked the aircraft around 12:35 and exited customs/met the driver around 13:15. So we were only about 45 mins later than the booked time despite the flight delay and the broken air bridge. We have call and other evidence to prove this. This type of delay happens all the time and could happen to anyone. We have experienced this type of delay before and have never been charged for waiting or parking 5. It is a concern that the taxi company provided by Cabhit has completed 100 cab journeys using the car seat provided for infants, as it was a booster seat designed for children above the age of 4 (we took photos as evidence). Cabhit cannot absolve themselves of responsibility for providing an inappropriate car seat by claiming that their customers use them at their own risk as they appear to be implying. Cabhit did not advise us to check with the airport authorities to take a second opinion, which is a frankly bizarre suggestion and not something you want to do after a long haul flight 6. Although I understand that it is technically legal for children under 3 to travel in the back of a taxi (as opposed to a private car) without a car seat, it is not something that we or many parents would want to do. That is why we booked a taxi with a car seat. It is certainly not legal for a child under 3 to be transported on a booster seat with an adult safety belt across their chest 7. We completely refute Cabhit's allegation that we were aggressive to the driver. In fact, we felt a little sorry for him as we suspected that he had not been the one who had selected the car seat for the job. Neither did we abuse the controller over the phone, although we did make it clear that we disagreed that a suitable car seat had been provided 8. We took a taxi with a car seat which was suitable for the age of our child home. I did not share any information with Cabhit on how we got home 9. The above review is completely authentic. We have evidence to prove our story and we will certainly be following this up
Doaa Abdelfatah
Aug 01,2019it was safe and cost-effective airport transfer service.