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Enjoy free shipping within the UK at cambridgemask.com for purchases over £30 and us.cambridgemask.com for purchases over $50.
Reviews 800
Gareth Parry
Apr 27,2022Can’t fault any aspect of the design, comfortable to wear, spectacle fogging non existant and unlike the clones has durability. Covid 19 has not disappeared, and if mask wearing reduces transmission , the cambridge mask has my vote.
Mrs Diane Milan
Apr 27,2022The mask has been very good from two perspectives. It is the mark where I feel I can breathe freely. The headband and the design of the ear loops makes it easier for me not to lose a hearing aid as it has becomes tangled up in ear loops in other masks. Unfortunately on washing one mask I dislodged the filter and can't see how to get it fixed back into place.
Robert Worthington
Apr 27,2022I purchased two sets of masks from this firm for my wife and I and for a long haul flight. We found the masks extremely uncomfortable after a couple of hours of continuous use though and they begun to chafe the skin around our ears due to the thick straps and so we returned them back to their boxes and replaced them with the cheap paper masks that were supplied by the airline. On return from our vacation, I contacted Cambridge Masks to share our experience and to request a refund on the two unopened masks, as I thought even though the masks had failed to deliver the level of "service" which is so openly promoted on their web site, that this was a reasonable response. However, from initial contact with Cambridge Masks this was clearly not going to be the simple process that I envisaged and they insisted on photographic evidence of the unopened masks that I wanted to return and tracked delivery of the masks back to their premises before they would even consider the return of the defective goods and the relevant refund and five days after notification by Royal Mail of their receipt of the masks, I had still not received any refund. I eventually received a refund this morning, but it was not for the full amount that I had paid for the two masks that I had returned or the return postage cost, which is extremely frustrating when I had tried to reach a compromise with this firm and this just shows the type of company that you are dealing with, as what I should have done is just requested a full refund via Pay Pal for all the monies that I paid, as the masks that we purchased were clearly not fit for purpose. 28.04.22 - I received a refund on the balance of the monies that I had paid to Cambridge this morning, as well as an apology for their failures and so I have added this note to give an accurate description of my experience with this company and updated my above initial rating by one star. I now consider this matter closed.
john owen
Apr 27,2022Since posting this Review Cambridge Mask Company has been in touch with me, and following discussions, they have refunded me the full cost of the two masks. I believe this to be an appropriate action and shows a respect for the views of its customers, and a willingness to listen to complaints and act on them in a positive fashion, which is refreshing in this day and age. Thank you. Following a recommendation, my partner and I bought 2 Cambridge masks, one medium size and one small, just prior to travelling to Italy. They fitted us very well around the face, but the width of the strap around the ears made them impossible to wear for any length of time. As well as giving us the "Mickey Mouse" look, not in itself too important, the discomfort after a relatively short time became too much. We stopped wearing them after the first day. The masks would have been ideal with a simple thin elastic strap such as are fitted to most masks, or with straps that go around the head.
duncan Macquarrie
Apr 27,2022very good product and quick delivery
Michael
Apr 27,2022After having paid GBP 28 for so-called express shipping to Australia and the masks were duly despatched on 11 April, we have still not received them (27 April.) I have requested a trace from Jersey Post only to be told by them that the consignment is not a traceable item. This is entirely unacceptable and non-delivery means that our trip away tomorrow condemns us to travelling without suitable protection. I am not impressed.
Valerija
Apr 27,2022The mask is beautiful and colourful. Made me happy to wear it. I bought a mask with a valve. Easy to breathe. The most important thing is that my glasses did not steam, while they always steam in the masks that do not have valves. Certainly recommend to buy. Makes good present to someone.
Mrs Elizabeth Manley
Apr 27,2022A good prompt service. Face mask arrived quickly and it is very good quality. I like the fact that it's washable.
MR J LEES
Apr 27,2022These masks are excellent quality and comfortable. The masks can be ordered in different sizes rather than the one size fits all paper masks. You can even set up a subscription and get 20% off.
Mr Graeme COOPERWAITE
Apr 27,2022A bit pricey but good quality, would buy again
Amanda
Apr 26,2022Love the mask and customer service was even more spectacular!
Melissa Hackett
Apr 26,2022There is great peace of mind knowing the technology behind these masks. I wear mine whenever I go into places where the air quality may trigger a health condition. Sometimes this is long stretches of time so I would love if you could rework the ear straps to be thinner and sit behind the ear better.
Customer
Apr 26,2022Masks came as described and delivery was quick.
Alan
Apr 26,2022I'm a regular Cambridge mask purchaser and wearer. Excellent quality and preform well. Very comfortable to wear. Highly recommended.
Richard
Apr 26,2022Th non-valve mask is very comfortable and doesn't fog my glasses, even though I haven't used the foam insert. I found that the website isn't always up to date with availability so it's wise to ask for assistance if you can't find what you want.
Lala
Apr 26,2022Easy ordering prompt delivery, well packaged and comfortable to wear. Thank you
Alex B
Apr 26,2022Excellent masks. I’ve been using them for years, first for my asthma and allergies on windy days and now for Covid protection during the pandemic.
ELKE STEIN-HECKY
Apr 26,2022Obwohl ich in Deutschland lebe, war das ganze Prozedere einfach und die Lieferungszeit akzeptabel
Deborah O'Dea
Apr 25,2022Excellent product. I’ve bought 20+ of these as gifts. They are comfortable and work extremely well. If you fit the nose properly they are even okay with specs. I wouldn’t be without mine. It is so comfortable that often people have had to remind me tfat I am still wearing it.
Unit 179, 23 King Street, CB1 1AH, Cambridge, GB
http://cambridgemask.com
MSW
Apr 27,2022Great masks. Only disappointment is that often the ones I love are not available without a valve . Customer service is very user friendly too