Thank you for your time
This trip was a great value! The group was small - 16, in a medium size van. Our driver picked us up at 7:45am and we didn't return until 8:00pm! What a packed day. Our driver was great, very nice and professional.
Todo estuvo fantastico. Sólo creo que tienen una clara preferencia por el turismo extranjero y eso es triste. Nos trataron bien, fueron muy atentos y amables, pero me sentí como si yo fuera la extranjera en mi propio país, pues mis 2 hijos y yo éramos los únicos mexicanos en el grupo y la verdad parecían más interesados en satisfacer las expectativas del resto del grupo. En fin, tal vez sea el viejo tema de las jugosas propinas en dólares o nuestro malinchismo "nato", en cualquier caso: mal. Todos pagamos el mismo costo por el tour...
Spent 7 days in Cancun at a great resort..all inclusive...BUT.....this tour was so fun......catamaran....sea ...sunshine.... a very lively crew.....with outrageous music.....open bar....the crew was fun..pleasant.....and not a minute without a cocktail in hand! We sailed...we snorkeled...we lunched..we stopped to pet sharks and then we shopped at a an island and explored and bought souvenirs .....then we sailed again and stopped to take spinnaker ride off the boat..they took fun photos all the way......beach clubs hammocks.....and clear waters.......THUMBS UP! If you are a Fuddy Dudddy..its not for you.....its a great way to spend a fabulous day on the water! Respect the Reef Life...its a Living...Alive and Beautiful...... Dont miss this Tour!
If you love snorkeling but don't want to spend a hole day for it go with Total snorkel. The reef is awesome, the staff is great and the equipment for all needs. So far the only place I know where they even allow you to dive under instead of just floating. One of the best snorkel tours I have done. Definitely recommend this trip. Thank you Total snorkel for an amazing day!
I found a great fair price in all services, it was a big experience because they have a great customer service, helping with your questions, on time, safe buys online, good site web, cool people, clean vehicles. Also they offer great product quality, so you only have to worry about enjoy the beautiful sea and nightlife.
We bought most of our tours with them during our time in Cancun and now we prefer them over the other companies we tried! We got a great service from the start, the tours and transportation were perfect and all for a great price. Would definitely recommend them.
It was really cool to experience my holidays in Cancun through some of the tours this company offers. Not only they have a fair price, and a very good customer service but also every tour you give its fun and very rewarding. In other words, great product quality. Can't wait to go back!!!! Thanks.
very expensive same activity $35 in Cancun
Terrible customer service experience. They were degrading and talked down to me when I was trying to get a problem resolved. There was no follow up, and no compromise made by the company.
When we bought the tour we thought all expenses were included, turns out we needed $10 each for taxes which we were not previously informed. We didn't take much cash or any credit cards because we were afraid to loose it during the trip, so when paying the taxes we were left without any cash. Then, when the tour ended, the guide demanded tip, which we couldn't give because we were out of cash. He got mad at us and started talking ill about us. We were very dissapointed on the tour because of this.
We went to Xplore and the bus was prompt, clean and the guides were fluent in Spanish and English. Even though it was late, the ride home was pleasant. They turned down the lights. I highly recommend!
Me and my brother were looking forward to a great parasail experience with these guys. Everything was smooth, we first contacted with Javier who was kind enough to ask all our questions & doubts. To parasail in cancun is one of the best things in our vacation, they even provided free transportation from our hotel which was like 2km up north. Equipment was good and we felt very safe, we definitely recommend to all
Janet Woodward
Jul 01,2016Friendly van driver picked us up at our hotel on time. Arturo met us at dock with my lost ticket. Guides on boat friendly and professional. Water was Perfect temperature. Beautiful coral and fish and turtles and shipwreck. Fun first time snorkel experience. The right amount of time for families and novices.