Golf Store and custom fit studio based in London, UK.
the item was damaged when received still waiting for a response from customer services
Managed my return swiftly and with the minimum of fuss ensuring I was able to exchange the items without any problem. In all my dealings with Capital Golf they have been excellent.
The gents at Capital golf were great. They didn't have the item I needed however they ordered it for me and shipped it to me within a week. Great team and great service. Thank you!
Orders a pair of golf shoes from capital. It said 3 to 5 days delivery and arrived within 2 days. Very efficient will definitely order again.
Awful service. No explanation why my order wasn’t processed. Refund still hasn’t arrived in my account but very quick to take it.
Worth for money selective branded time to reach items.
Super quick delivery and easy to deal with.
Shocking communication, and poor customer service, although my first issue was resolved in the time scale promised the new set came and had a hole in the that headcover also, STILL awaiting a reply, I've rang the shop about my first issue but awful attitude from the guy, was promised email to explain what was happening etc, only to kept being told in a abrupt/cocky tone "AS WE SAID YESTERDAY" the issue will be resolved, but at that time I didn't know what that would be eg refund or new set, which he did tell me at that time but in a really awful tone, he made me feel so bad for ringing the shop that i found myself apologising for calling and saying I'm only worried as this was my son's birthday present, The first set I recevied I truly believe was a possible ex-display it was packed extremely poor missing club and holes in both headcovers, no official packaging no paperwork just dumped in a plain old brown box, second set came in the time scale promised and was packed correctly in official packaging but still a hole in one headcover maybe a possible defect. But I've had to keep these due to needing them as a birthday present which I'm so angry about, I've had no response from capital golf regarding this asking for a possible replacement of just the headcover I said I'd appreciate a reply, I'm probably not going to be getting a reply, especially after this review but I'm going to get in contact with PayPal to see where I stand. I ordered with capital golf because this set was about £30 cheaper then other sites. But I will pay the extra next Time.
Good business, will definitely order from them again
Good shopping. Thank you.
Great Service, Quick Delivery
I was very happy with how quickly my Jordan V golf shoes were shipped to me. I was displeased with the shipping method (wrapping them in a plastic bag) because I collect shoes and so the box is equally important to me. The box for my shoes was badly damaged in its journey to me.
Awesome store! Sent a question about a pro cut online and got a very fast response. Great to do business with.
Excellent! What you see is what you get, on time with well known courier! Will order again in future! I got my jordan! Yahoo!!
Great I only had to pay some unexpected money for DHL. I love my item and you did it well
Great product, affordable and expedient delivery.
Quick and easy with no fuss when returning item. Only issue having to pay for return and postage for further item ordered as was cheaper than original.
Very quick service but no return address or paperwork if I had wanted to send anything back
Exchange swift and credit received within days
Lois Smith
Apr 01,2020Super quick delivery. Fab items