Car Insurance by Toyota Insurance Services

4.0 (475 Reviews)

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With a defaqto 5-star rating, drivers can enjoy one of the most comprehensive levels of cover available. Our insurance extends the Toyota experience to non-Toyota drivers too - for those who value quality and peace of mind.

Full details of benefits and exclusions for each product are included in individual policy documents.

Reviews 475

4.0

Out of 5.0

Laurentiu Dobra

Dec 06,2024

Company byg

Elizabeth Cressey

Dec 06,2024

Great value for money easy to arrange great cover

Mr. Mason

Dec 06,2024

I was told the insurance would auto renew. However the next communication was that I was no longer insured! I then had to pay more.

Daniel Winfield

Dec 06,2024

Easy renewal. Price was competative with others but nice to be able to talk to someone on a phone discuss renew. Keep up the good work

customer

Dec 06,2024

The gentleman on the phone handled my renewal very efficiently. Explained it all in great detail. Very good.

David sid

Dec 06,2024

Excellent service

Diana

Dec 06,2024

Good price and fast

Nemani Raqio

Dec 05,2024

It was easy and quick and very cheap compared with where and what i had before.

Earl

Dec 05,2024

I got there in the end with them, but communication has been poor. I hope that now I am with them, things will get better.

J Alvarez

Dec 05,2024

I filed a claim for scratch damage to the front bumper of my car but it was denied because they said the damaged area was bigger than 30cm diameter, for which they included pre-existing damage to the bottom part of the bumper which I hadn't filed the claim for, just because it was less than 1m distance from it. Not only this, but it took more than two weeks to get this answer to my claim. Email communication was poor (3-4 days to get a reply) and by telephone they were of no use at all. Eventually I called to file a complaint because I wasn't getting my claim resolved, they told me that they couldn't put me through to the appropriate person because all lines were busy, took my details and told me they'd call me back, but never did.

Dean

Dec 04,2024

Never had a problem in the two years I've been with them customer service are excellent

bilal varadalia

Dec 04,2024

Excellent customer service

Jamil Ahmed

Dec 03,2024

I am extremely happy with the insurance policy I have with Toyota Insurance Services. From the start, the process has been smooth and straightforward, with clear communication and transparent terms. The customer service team has been exceptional, always responsive, professional, and willing to assist with any queries. The coverage provided meets all my needs and gives me complete peace of mind. It’s reassuring to know that I am protected by a reliable and trustworthy provider. I truly appreciate the high standard of service and the ease with which everything is managed. Thank you for making this experience so seamless and stress-free. I highly recommend Toyota Insurance Services to anyone looking for quality coverage and excellent customer care.

Ray

Dec 03,2024

Patient and helpful service over the telephone.

Mr J WH

Dec 03,2024

The Worker on the phone was both patronising and rude. I also have a disability of ADHD, eventually I had to inform her I struggle to concentrate because of the ADHD to try and alter her attitude She slightly improved then I normally would on principle have gone elsewhere but the deal was too good to miss Maybe I caught them on a bad day Toyota as a Company still 5🌟 in every other way for me.

Chaminda Wasala

Dec 03,2024

Great Easy to possess

Chris Robinson

Dec 03,2024

Any excuse not to pay up for scratches. They have written rules which make it extremely unlikely that anyone will achieve the criteria for a successful claim. More smallprint than a pocket dictionary. Dreadful experience. I will be cancelling as soon as I can.

Sonia

Dec 03,2024

My quote was slightly lower than last year, so that always good news. Hopefully that because in 59 years, I don't think I have ever made a claim.

Jennifer Carver

Dec 01,2024

Toyota heave continued to surprise me with repairs, MOT and now insurance. Always show me great care. I am very pleased. My premium went down this year too for car insurance and that has never happened with anyone else.