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Reviews 62
Kirk Sponaugle
Jul 14,2024Process of selling my "retired" iPhone XS Max was so easy. Friendly customer service, prompt responses, easy shipping, and an equitable price.
Ian G
Jun 12,2024The phone we ordered was exactly as advertised and in some ways better. Prompt shipping and questions answered very quickly. Excellent experience, would highly recommend. Will order again.
Mark Rosenthal
May 24,2024I recently had an excellent experience with cell4pets.com. I sent in my older iPhone X and was thoroughly impressed with their service. The process was straightforward and efficient, and they offered a fair price based on the condition of the phone. Communication was clear and prompt, and the payment was processed quickly. It's reassuring to know that my old device will be put to good use while benefiting a good cause. Highly recommend cell4pets.com for anyone looking to sell their used electronics
Fabricio Da silva
Jan 26,2024Amazing experience, devices always as described! A+
Kristin Germond
Feb 11,2023Customer service was excellent! They reached out right from the start, and responded back in minutes whenever I reached out to them with questions. I would definitely recommend, and will be using them again in the future.
Sean King
Jan 28,2023honest, fast, and a great company to deal with
Zach LI
Nov 09,2022Modification to previous comment. Rich from the customer service team was very helpful all time. He kept a good track of email and order status. The prior email delivery issue was solved as well. Sold three devices to them recently. And will come back in the future when I need to replace electronics. Hope to be part of their endeavor of supporting animals. Great merchant!
Ian
Sep 27,2022These guys are awesome! They let me know it might take a while to get my offer because they had so many phones to process. I let them know I needed mine processed immediately (I am impatient). They got everything done very quickly and sent me my cash through Pay Pal. I highly recommend using them to cash in on an old phone. Will definitely use them in the future. -Ian
Marc Loehren
Sep 18,2022I sent in two iPhones in perfect, like new condition - with screen protectors, original boxes etc, mailed them in on August 4th, 2022, I received the payment on September 23ish. Though It took too long to get the payment it was due to a lost check or some unintentional payment handling mishap at Cell4Pets. All along the way the company remained in contact with me. They informed me they would put a stop payment on their first payment transaction and reissue a check and even offered two alternate methods of payment to me. Though this review stated out be a negative review and this the second edit along the way as the situation worked out, the company, their problem recovery handling of the situation changed that potential bad or negative situation into a positive one. From time to time things do go wrong in life and how and when people or companies take ownership and the responsibility to make it correct, it is refreshing. This stands out for me to be a legit company to deal with and knowing they are striving for a positive experience for all involved in the transaction has me recommending this company to others and I would be happy to use their services again.
Davion Havior
Jul 26,2022Still waiting on payment. One of the staff members told me in 1-2 business days it been 5 days I still haven't received payment email. Update I have payment now after contacting support they responded quickly
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Mar 11,2022They answered my email concerns quickly and respectfully. In addition, they have communicated receipt of product, agreement of product quality, and schedule for payout. I certainly will include cell4pets.com when I decide to look for quotes in the future.
Jon Freedman
Dec 15,2021They gave me a very fair price. Agreed with the condition of the phone upon their inspection. Excellent, courteous communication throughout. And they give a portion to animal charities which is close to my heart. Highly recommend.
Robert Wills
Nov 16,20215* experience with them each time I've sold an iPhone here (I've done so three times). Not only have they been the highest offer each time I've looked to sell a phone, they are easy to get in touch with an their customer service is unmatched. Oh, and not to mention, part of their proceeds are donated to no-kill animal shelters so you feel good working with them too! A++++++
patrick busch
Nov 07,2021Shipping was super fast, device arrived a day early... and communication was as you would expect from people who care about their customers!!
Jerry
Jul 15,2021My first time selling to Cell4Pets. The entire process was quick and hassle-free. They emailed frequently to keep me updated and paid fast. I recommend them without reservation!
Deanna S
May 15,2021They were quick and super helpful throughout the whole process. They processed my information and payment quickly. Would definitely recommend and use again!
Ariani Allard
Apr 20,2021Great customer service!
Jeff Bridges
Feb 21,2021Purchased iphone 7 plus. Excellent condition (really good condition)! No scratches that I can see. Plugged in SIM card and it worked right away. Got it 3 days after my order. Would use again. Great company. This company has all complete 5 star reviews on Swappa.
Heather Chan
Feb 20,2021I’ve worked with Cell4Pets twice now and each time I’ve had a great experience. Their customer service is excellent and very responsive! I’ll continue to work with Cell4Pets and will continue to refer family and friends.
4902 Carlisle Pike #234, 17050, Mechanicsburg, US
http://cell4pets.com
Andrea Rachko
Aug 09,2024Everyone was super helpful, check came timely, answered emails fast and quickly and they also were helpful on offers. Totally would recommend this to anyone!!