Cerity
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We bet we're a faster and more affordable workers' comp insurance provider. Backed by 100 years of experience. Sign up or switch in minutes! Expert assistance. 100 years of expertise. No waiting on documents. Intelligent pricing. 115+ industries & growing.
Reviews 136
George
Oct 10,2024STAY AWAY, THEY DESERVE 0 STARS! They abuse the WC audit system after your policy ends to gain revenue. Could have had a worse experience!
Michelle
Jul 03,2024AVOID THIS COMPANY AT ALL COST!!! We had a workman's comp policy with Cerity for 2 years. No complaints as long as we had a policy with this company, but after two years with no claim, they randomly doubled the insurance rate. When we decided to switch away from Cerity to another company, they turned nasty! They started a retaliatory audit within weeks of us switching to a different insurance company. We provided all the necessary paperwork for the audit, but they still tried to fraudulently claim we owed over $22,000!! This company is utterly despicable, and we will be filing a formal complaint with the Pennsylvania insurance department.
Nicole Johnson
Jun 24,2024If I could rate 0 stars I would. This company is an ABSOLUTE SCAM!!! Without warning, we had no access to an online portal to make payments. The letters we received in the mail were absolutely deceiving in saying “Thank you for your payment” making it appear as if payments were still going through. And then, we get a bill for a few thousand dollars without an invoice. Tried to call to inquire, it took over a week to get the actual invoice outlining what payments were made when. And then without warning our policy was canceled. I find this out after calling TWICE to get confirmation of our policy number and after filing a claim!!!! How can a company manage their policies this way?? Leaving our company exposed and at risk without warning?????
Amy Martin
Mar 07,2024The company changed their portal, at which time all accounts being drafted needed to send payment via paper check. Unfortunately we were not informed of this until we received a cancellation notice in the mail. We called the office, found out the new (inconvenient) protocol and mailed the checks. Had to call to add a COI and was told that both our policies were canceled for non-payment. When we asked where the payments went that went sent (and cashed), they said they were applied. WHAT?? Makes no sense. Of course they also refused to refund the money until after the yearly audit. We've used them for years, no claims and this is the treatment we get. DO NOT RECOMMEND.
Alyssa
Jan 25,2024The company changed their portal. Because they are apparently terrible at software development, existing policies can't use their new portal to make payments or check documents. Instead you have to wait until your renewal period to be able to use their new portal. Because my policy doesn't renew until June, I will have to wait 6 months. Which means I will have to write and mail a check every month until my renewal period and call and get documents manually sent to me if need be. Huge inconvenience. Don't waste your time with this company. Go find insurance some place else at a place that actually know how to actually take care of their customers.
Heath E
Oct 10,2023Outstanding service and easy to use
Khaila Looez Craft Empire Ser
Oct 03,2023It’s easy and very simple and affordable. Thank you.
Karim Obaid Chopped Cheese Ki
Oct 03,2023Quick response. Reliable service.
Dayne
Oct 03,2023Simply easy process. Great people who respond extremely fast.
James Hersman PCS LLC
Oct 03,2023Very helpful online usgae - easy to use and set-up, follow up answers in timely manner, easy to use sytem online
Johnny Green Greenzway Electr
Oct 03,2023Fast and easy application! The website was easy to maneuver and understand. Everything was fast and the prices were affordable and beat every quote I received prior.
James Mesko
Sep 19,2023Helpful and knowledgeable
Wiley Page Wiley Page-Greenwo
Sep 13,2023They took the time to make sure I got the coverage I needed.
Eric E
Sep 13,2023Super simple to setup a policy and generate certificates. A+++++
Todd Taylor Taylor, Todd
Sep 06,2023Did not resolve issue
Tony Nascimento Nascimento, T
Aug 30,2023Amazing service super friendly and helpful
B Riley
Aug 23,2023I am a new client and I do not know what I am doing. For new clients, there needs to be more guidance. I kept trying to login and find a place to enter my payroll for the workers compensation. I did get a quick response when I emailed but it was a little vague. I feel a little lost.
Valerie Fleming FLEMINGS MAIN
Aug 15,2023Customer service not the best hard to talk to representatives to get needed documents
kelly jernigan jernigan, kell
Aug 15,2023Thank you so much for affordable coverage. Fast and simple process.
CBD Steve
Dec 14,2024They took my money and then told me I didn’t qualify because I make CBD products. This is bullshit. Hemp has been federally legal since 2018. Shame on you.