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Citation Ltd

4.5 (831 Reviews)

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When it comes to Health & Safety and HR & Employment Law, we really are the experts. We keep businesses – like yours – protected around the clock, and always provide advice that’s bespoke to each individual company..

From the moment Citation clients sign the dotted line, they receive access to our 24/7 advice line, site visits, legal documents, online tools, training and templates, legislation updates, monthly newsletters and our unique advice guarantee – and more..

Whether it’s completing a pre-qualification questionnaire or following fair disciplinary processes, we hold our clients’ hand every step of the way to give them complete peace of mind, and ensure they’re the best they can possibly be.

With us by their side, businesses no longer need to get bogged down by legislation. Instead, they can focus their time and energy into doing what they love: running and growing their business.

Reviews 831

4.5

Out of 5.0

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Paula Fewster
Oct 17,2024

I contacted Citations today to discuss updating a document. Steven Payne took the call, he took time to explain what information was required, enabling me to make the changes quickly. Very friendly and efficient service.

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James
Oct 17,2024

Glenn was very helpful when it came to explaining all areas of H&S.

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Miss T
Oct 17,2024

If I could choose 0 stars, I would. Set up with these guys on what I thought was a 2 year contract, with renew, if wanted. Said they would help with all things H&S and also SMAS. Had an over the phone chat re: H&S policies and got sent the generic online policies for me to amend. Chased in excess of 6 months for SMAS to literally get nowhere! Told them I was cancelling and refused to pay anymore. Heard nothing more from them until a letter from the courts to say they had issued a CCJ for £14,500 against me. Turns out I had signed 8 years of my life away to Citation (there was no mention of this when I initially signed up). Numerous calls and emails to sort this, no one responds. Even the solicitors dealing with it can’t get anyone to call or email me. Absolutely fuming with this service. I would suggest that you avoid at all costs. Wish I read the reviews on here before going further with them 😩

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Francesca Fagnani
Oct 16,2024

Great H&S Meeting conducted by Leon Deverson! So helpful and informative. Would definitely recommend.

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Danielle
Oct 16,2024

Our organisation's experience of Citation has been excellent to date. Their system is easy to use and intuitive. When we have contacted the 24hr Advice Line, advisors have been extremely helpful and always follow up with comprehensive advice.

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Victoria
Oct 16,2024

Tom and I had an hour's meeting and I was really impressed with his professionalism. Tom went through the system in a very methodical way and I am looking forward to using the system.

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Mr MIKE PEARCE
Oct 16,2024

Dealt with Rachael for the last 3 years or so. Delivered exactly was needed. 5 stars, would recommend

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Bry
Oct 15,2024

Glenn is a fantastic chap & helps us discover our health & safety pitfalls with logical & easy suggestions to improve even further. He understands our business and our way of doing things to a T. We do enjoy his annual visits - he almost makes health & safety fun!

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Colin M
Oct 15,2024

As a new customer of Citation, focusing on Health & safety management, I must say I have been very impressed thus far with all of the staff I have had dealings with and indeed, with the Atlas software we were introduced to this morning. We were given a very thorough and professional presentation by Tom Beckett and look forward to developing our relationship with Citation over the coming months.

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Amy Smythe Atkin
Oct 15,2024

Emma was very helpful and incredibly knowledgeable. Thanks Emma!

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Vivienne Moon
Oct 15,2024

Marie was extremely helpful in a query I had with the Atlas system, her help most appreciated!

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lucinda
Oct 14,2024

Tom Beckett was great! thank you for your help, much appreciated :)

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Julie Ogley
Oct 14,2024

Tom again went into so much detail giving additional upskilling. His knowledge and as a coach is very much appreciated

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Tim
Oct 14,2024

Christian, was very thorough and knowledgeable. He gave good advice and support throughout our audit.

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james kindleysides
Oct 13,2024

Shane was great! Good knowledge and had time to spend giving me the information I needed! Highly recommend!

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Lynsey Morris
Oct 12,2024

Thank you for your help today, looking forward to getting started with Atlas! :)

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Maria Ingram
Oct 11,2024

Good clear concise instruction. Kept at my pace to ensure learning. Very friendly.

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Peter Campbell
Oct 11,2024

I always enjoy my annual visit with Leon Deverson. He is professional, friendly and thorough. He makes H & S a pleasure, not a chore! His Manager came this time to shadow him, who was also helpful and friendly. Thanks for all your support.

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Tracie Bowen
Oct 11,2024

Our recent health and safety visit with Stephen Roberts was very relaxed, we did not feel on edge as you can normally do with some Inspections. Stephen was very helpful If we were not sure of something and would give a clear explanation. Stephen was very polite and very respectful as we had a situation going on at the time of the visit. Stephen also offered his support after the inspection with our Atlas app due to difficulties with it and even talked us through how to complete risk assessments. It was made clear on any actions that are needed and was given advise on how to go about this. Overall a very positive visit thank you.

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Farah Aziz
Oct 11,2024

Glenn is really helpful and breaks things down for us to understand

0161 667 4000 [email protected]

Kings Court, Water Lane, Wilmslow, SK9 5AR, Cheshire, US

http://www.citation.co.uk

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