Citation Ltd
To leave a review you need to be logged in
When it comes to Health & Safety and HR & Employment Law, we really are the experts. We keep businesses – like yours – protected around the clock, and always provide advice that’s bespoke to each individual company..
From the moment Citation clients sign the dotted line, they receive access to our 24/7 advice line, site visits, legal documents, online tools, training and templates, legislation updates, monthly newsletters and our unique advice guarantee – and more..
Whether it’s completing a pre-qualification questionnaire or following fair disciplinary processes, we hold our clients’ hand every step of the way to give them complete peace of mind, and ensure they’re the best they can possibly be.
With us by their side, businesses no longer need to get bogged down by legislation. Instead, they can focus their time and energy into doing what they love: running and growing their business.
Reviews 831
David
Feb 19,2025Lil at citation has provided a wonderful service today and provided exactly what was needed in an efficient, friendly and professional manner.
Mark R
Feb 19,2025Many thanks to Tom Beckett for such an informative and engaging demonstration of the Atlas platform. I left with a much greater understanding of the product and I'm looking forward to using such a powerful tool to help with our H&S requirements.
Mike Hermanis
Feb 19,2025Tom was very friendly, helpful, knowledgeable and professional - he couldn't do enough to help me, and made what I thought was a difficult task, very simple. He also left him details and asked me to contact him if I needed any more help or guidance - class act.
Bolt Fabs
Feb 19,2025Alex Balogh of Citation attended our premises to carry out an H&S Audit. He was kind, courteous and understanding, but very thorough. Very pleased with his performance and the service Citation provide us.
Aneesa
Feb 19,2025Saira Ahmed has been excellent throughout the entire case, providing fast, effective, and reliable advice. I am very satisfied with the service.
.settee user
Feb 19,2025As a QHSE professional, this has to be the most unintuitive software ever!!! QHSE Management systems rely on documented procedures on how to achieve a desired process, and when you follow that documented process typically you achieve consistent results each time. No not with Atlas. Limited library of material that can guide you on the various function elements of their software. There Mantra of "book Webinar training", cause we know a full saturation on each function element of Atlas-citation will fry your brain, you will only retain a small % of the knowledge imparted, Yet to fill in the training gaps that you forgot about, will have to continue booking Webinar training till you understand fully how to operate our non intuitive software. They push you to use a useless auto Bot You have a Quality Management System and an HSE management system that has been bolted together, yet its divided into two distinct parts, so you can only speak to an Atlas person or Citation person!!!! WHY? Integrated Management System? Small / medium companies typically don't have a full time QHSE resource in house and they are screaming for assistance on how to manage QHSE. So they opt for Atlas-Citation however for a non QHSE person, the sales pitch impresses, they sign up and begin trying to populate and understand Atlas-citation, I guarantee that after a morning trying to fathom their software, they will end up confused, frustrated, at the cumbersome methods applied to achieve a basic function. You are made to feel that you have the problem, because you are struggling to engage, navigate, even to access simple help options. Looking at the other Trust Pilot reviews, i am pleased to see its a common theme, the Quality ethos of continuous improvement does not apply to their software with respect to being user friendly. If your an SME, wanting to develop a Management system for the 1st time, I would not recommend Atlas - Citation.
Yara
Feb 19,2025H&S and Fire Risk Assessment Review meeting. Many thanks to Alan Richardson who was really helpful, knowledgeable, professional and provided useful information. He explained the issues in simple words and advised on solving them. We are really pleased having Alan as our auditor. Thanks a lot to Citation team and Alan Richardson. Best regards, Yara
Helen
Feb 19,2025Called the help desk and Tom Beckett was able to provide me with some excellent training on how to use the system to set up the departments correctly. He was very knowledgeable and made the training fun, providing some good tips to help. He also provided a recording of session so I can refer to this in case I need additional support.
N Armstrong Care Home Provider
Feb 19,2025Citation are worth their weight in Gold! Their HR/E.ployment Law advice is invaluable to us as an SME with limited Management Resource, especially the 24/7/365 advice line, enabling access to advice outside the 9-5 Mon-Fri as not all business is. In the last week we are indebted to support from Collette Murray, Gary Foster & Jenna Gibson supporting us with multiple cases at one time. They have helped guide us through a challenging & stressful period and are always empathetic & consider the operational challenges we face & tailor their guidance & advice accordingly. The Atlas online portal for Employee Management & Training is of huge value as well as their policies & procedures package and Health & Safety advice.
Vanisha Zafar
Feb 18,2025Marie is quick, efficient and helps to the best of her abilities.
Emily
Feb 18,2025Kelly Powell has been a great support with a difficult case! My first time dealing with a case of this nature and her guidance was clear, informative and easy to follow.
Justin Davis
Feb 18,2025Always a pleasure to meet Richard Pearce, Very helpful gave great guidance and advice, a really positive experience.
Andy
Feb 18,2025Very helpful, talked me through all the information and guided me correctly.
SW
Feb 18,2025Good, clear, logical advice. Saira Ahmed-Rab was very knowledgeable and give straight forward practical advice. My only criticism, and this is not specifically relating to Saira, is that there can be a delay in getting responses via email which delays the actions you can take in the workplace.
South Staffs Golf Club
Feb 18,2025Alan was very well prepared, his willingness to share information is key to me doing my job safely and by following the law.
Georgia
Feb 17,2025We have been using Citation for years and they are always on hand for the all important employment law advice! We would be lost without them - they are an asset to us and ensuring that we are compliant within our work. Big thank you to Chris Peers most recently too for assisting us with some delicate cases. Thank you as always Citation!
David Largesse
Feb 17,2025Richard Pearce was out inspector and his visit to our home was incredibly positive. He was helpful, insightful and has helped me with my health and safety compliance. Thank you!
William Emerton
Feb 17,2025We were introduced to Atlas by Tom Beckett last week. We were very impressed by his clear and humorous explanations and we are excited to get going on the platform.
Marketing Account
Feb 17,2025Tom helped me with an issue using Atlas and went above and beyond to solve my query. Great service.
Kings Court, Water Lane, Wilmslow, SK9 5AR, Cheshire, US
http://www.citation.co.uk
Raymond Hewett
Feb 19,2025Luke was very helpful with all the questions asked of him nothing was to much trouble