Connect Fibre

4.5 (794 Reviews)

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Faster, Fairer Full Fibre Broadband

Get the quickest, most reliable broadband technology straight to your home at a fair price.

Connect Fibre uses only the latest full fibre technology to provide the fastest and most reliable Hyperfast internet to communities. Get Connect Fibre

All packages include:

- Same download AND upload speeds

- UNLIMITED usage

- NO mid-contract price increases

- Wi-Fi 6 routers

- FREE expert installation

- Amazing UK customer support

Why Full Fibre is Faster

Other providers give you Fibre to the Cabinet (FTTC). That means the faster fibre optic cables only go to a box on the street. Older, slower copper cables then take the connection the rest of the way.

ADSL technology only uses older Victorian copper cables.

Our full fibre service brings flawless fibre optic speeds right into your home.

Amplify your Wi-Fi

All our packages are powered by the latest Wi-Fi 6 technology. Get greater speed, range, and capacity than ever.

Connect Mesh Wi-Fi 6 for your whole home. No more dead spots.

No more dead spots. Experience super-responsive, seamless, ultrafast Wi-Fi 6 in every corner of your home. Add Connect Mesh for just £8 a month.

Features:

- UK's best Wi-Fi guarantee

- 50Mbps in every room or your money back

- Easy setup and control

Reviews 794

4.5

Out of 5.0

leigh wright

Feb 04,2025

I always have a great experience whenever I have to contact CF which I might add is rarely. Everyone is kind and friendly and nothing is too much trouble. I'm enjoying the service so much I'm upgrading to the the 2gb service this month

Dickson

Feb 04,2025

Good reception and good explanation. And were able to solve my problems. Which made me happy.

joao pereira

Feb 04,2025

I've been with Connect Fibre for 18 months on their 1000mb plan, and the experience has been absolutely fantastic. The service has been extremely reliable, with consistently fast speeds and no interruptions. I recently upgraded to their 2000mb package, and the process was smooth and hassle-free. A special thank you to Megan for her excellent customer service—she was incredibly helpful with the upgrade and made everything quick and easy. The support team at Connect Fibre has always been responsive and professional, making them a standout provider. If you're looking for fast, reliable broadband with great customer service, I highly recommend Connect Fibre!

james mclean

Feb 04,2025

I found the young lady professional and polite, she is a credit to customer service 10/10

Jay Spare

Feb 04,2025

Since first signing up for connect fibre last year I've had barely any issues, from install to daily use, but when I have had the odd niggle I've contacted support and always been spoken to with respect regardless of being more technical than the average person, but had I not been, my experience would like have been very much the same, the support I've had previously from Adam, Katy (Katie?) and most recently Sophie! Who I mistakenly thought was named Stacy. 😂 She has just gotten off the phone with me and listened to and helped me for over an hour solid with a call back in-between for gathering information about my network device (I've just upgraded to 2GB WiFi 7) and she has been absolutely an asset to connect fibre, every staff member from customer support to sales to the engineers who installed my setup have been pleasant, they also during installation wore shoe covers as to not dirty my carpets, the little things that make or pleasant and easy as possible for you as a customer. I've been with many providers and none have ever felt so interested in your issue and speak to you like you're an individual and not an account number. I couldn't recommend connect fibre enough to anyone, if you're in 2 minds wether to sign up I encourage you to do so especially during the periods of offers (to which there are many all year round)

Mrs Tiffany Hughes and Mr G Hughes

Feb 03,2025

Great customer service, amazing Internet speed, great price.

Michael

Feb 03,2025

Signed up for new Fibre broadband service and so far the experience has been really good far far and hope the install and once the service is live it continues.

Kerry

Feb 03,2025

Always able to speak to someone

Irina Cirstea

Feb 02,2025

Good customer care and service.

KM

Feb 02,2025

Have Just had connect Fibre installed and so far have been a breeze to deal with. Started off that I ordered some time ago and my order did take some time because of the speed of the build in my area, but was defiantly worth the wait. The customer advisors are brilliant and explained everything to me and I had to wait for some external digging so had initially set my install date for later this year as wasn't sure how long it would take for the works to be completed. I was surprise when the team contacted me at the beginning for January to say they was coming to complete external works. I had set my date of install for April but after the external works had been completed I gave Connect Fibre a call to see if I could move this date forward. I got a call same day 10mins later to say someone was on their way to install the internal parts and get me up and running. What can I say excellent customer service and all the advisors and Technicians that I have come across through the whole process have been fantastic. Your staff are a great credit to your company and I hope to be a long term customer for many years. Well Done Connect Fibre. PS. Please make sure you give thanks to all the employees at your customer service and field service that have dealt with my install they were absolutely fantastic.

CanC

Feb 02,2025

Excellent service provision. Connect fibre is proactive when it comes to their Internet. They will contact you if speeds are lower than expected and work on rectifying the problem. I am glad I changed my Internet service provider. A far cry from my previous service provider.

Jo

Feb 02,2025

Great communication prompt service

Denise Rhule

Feb 02,2025

What made my experience great was that the engineer was a woman and I felt more comfortable as someone who lives on their own.

Mr Robinson

Feb 01,2025

Excellent service professional install the best Internet provider I've had so far.

George Hunt

Feb 01,2025

From Modibo the salesman to Katie the after connection follow up support (Which wasnt needed tho), definitely the best internet provider changeover I have ever had and I've changed quite a lot. I'm getting 950Mbps and was getting 203 so more than happy. The installation guys were great too and had the phone line copper wire changed and box installed on the front quickly and very quietly. All in all 10/10 for these guys, I wasnt even unhappy with Vodafone as my supplier but glad I changed and these guys contract lengths are shorter too which is a big plus in my eyes.

Lorraine Greaves

Jan 31,2025

Brilliant service very very pleased , , would definitely recommend to family and friends ,very friendly customer services

Mr M Woolley

Jan 31,2025

I enjoyed the process of signing up with CF. I was attracted by flyer through door and urgency of taking advantage of offer before January end. I got through in short space of time and Humza explained the offer was still open. I explained what I wanted and Humza explained what CF could offer and the best close was the price - he was courteous, professional and patient and I never felt he was hurrying me. He answered all my questions without any b .....t and I thoroughly enjoyed the experience.

Michael Roberts

Jan 31,2025

Everyone we spoke to was very helpful. We pointed out that some important information (the need for an aerial) was not easily visible on their website. A manager called and has agreed to change the website. This indicates to me that Connect Fibre is that rare company that genuinely cares about their customers and can respond quickly to feedback. It was a pleasure to deal with them.

Dan Barrett

Jan 29,2025

So far all great! Connection was easy, the guys who came to install were friendly and very tidy which was excellent. The signal so far has been perfect so all in all I'm extremely glad we switched and hope it continues this way.