Retailer of premium hand made and quality UK Manufactured contract beds. specialising in beds for: Hotels, B&Bs, Student accommodation, Boarding, ,schools ,Holiday camps, Hostels, HMO's & Prisons.
Great product, great service would definitely use again. Carried base direct to our room of choice, very polite.
Very poor communication, I emailed twice for a rough dispatch/delivery date and got a very vague reply. Then when I rand after ten days i couldn’t get through, so emailed again and then the next thing I have a delivery date nearly three weeks after my order.
Good communication, so I knew when it would be delivered. Very helpful person on the phone. The mattress was great quality. The delivery man even offered to take it upstairs to the bedroom for us.Would definitely recommend this company.
Great mattress, quick delivery and very helpful company delivery people.
Delivered on time with a smile 😃
Contract Divan Beds were helpful to deal with and we are pleased with the product. However the mix up with collecting the old mattress was a problem, as it was on its side in her small flat for 7 more days, which was inconvenient.
Order process was easier, and great level of advice on the phone too, which helped me select the right product. There were a few issues with the separate delivery company, but Contract Divan Beds worked hard to get this resolved on my behalf. Will use them again!
Ordering was really easy and customer services were so helpful answering my questions about delivery. A pleasure to do business with. Shall definitely purchase from them again.
Experience at its best
Very reliable company if there's a problem with an order they contact you in advance and reschedule your order for your best interests.
Arrived within the promised time window and delivered to appropriate room, quickly and efficiently
Super customer service, love my mattress!
Delivery came on time as promised. Very good
We are a charity who buy goods on behalf of others who the goods go to directly. I did give a telephone number of where the goods were going but you kept emailing me about delivery. I could not help with this information. I did ring the company and explain but still I kept getting the emails.
Efficient communication. Great mattress.
Very easy to order over the phone. Paid by card, explained what we wanted when ordering our mattress, everything in respect of delivery/ date/time etc was explained.Very pleased with mattress.
Great strong comfortable bed at a good price.Delivery man very polite and put the bed where requested.
Adam assisted us with two urgent orders, which he arranged and had delivered on time. He also arranged for fabric samples to be sent beforehand which proved to be useful. Divan beds were very well made and mattresses were super quality and incredibly comfortable. We will definitely be ordering with them again.
Excellent from start to finish! Adam was extremely helpful and patient, when I was choosing my mattress options. Delivery was quick and efficient. The mattress is just what I asked for and is extremely comfortable. Thank you so much!
monica ogden
Jul 19,2024Unfortunately only 2 out of the theee mattresses I order got delivered. The company did try and get me the outstanding mattress delivered the following week but it was too late by then.I had to source something locally in a rush. So disappointed it didn’t work out with this company as otherwise their staff were helpful throughout.