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Reviews 164
Kendrick Johnson
Feb 27,2025They where so awesome at helping me with my 1st trip
Peter Diamond
Feb 26,2025We are first time cruisers and we're told to go through a travel agency to book our cruise. I love how the website already shows you pricing that seems to beat everyone around. Also our agent Trevor has helped immensely. He got us the best rate for the room we wanted and was also able to adjust some things after the fact that I forgot to ask about the very next day. So far this process has been very pleasant and I feel very confident in this service and also plan on using these guys the future!
Erin
Feb 25,2025Great service!
Nataesha Mitchell
Feb 25,2025Adam was great 👍
Stephen Stefan
Feb 24,2025Ricky was patient and answered all my questions ...never pressured me to book until I was ready too. Explained very well all of my concerns about my wife's health issues...so glad I was able to work with him...
Tessie
Feb 22,2025RICKY IS SO PATIENT / TO ME DOING / MY RESERVATIONS / AND ANSWER ALL MY QUESTIONS VERY PROFFESIONAL ANS ANSWER ALL MY QUESTIONS ABOUT THIS CRUISE . THANK YU RICKY ANTHONY
Carol Eason
Feb 22,2025I was able to ask a million questions. I was able to call my person 10 times. It was a hard decision, but he helped me through it Adam Blake
Pouyan
Feb 22,2025Adam Blake was incredible! He was very friendly and patient with me as I asked all my questions! He booked me without any problems, and called me back the next day whenever he said he would. Please promote Adam! He's truly great.
Richard Imperato
Feb 22,2025Phil worked extra on getting me cabins for a special cruise. I'm extremely happy with the price and the service. Thank you.
Josh Howard
Feb 18,2025Very good customer service through the whole process. I would highly recommend and I will use them again
Donna Cohen
Feb 18,2025Our first time using Cruise Hub and truly a wonderful experience from beginning to end Ricky Anthony was amazing ! He was very Knowledgeable, Professional and friendly ! He helped us get the best possible price and was able to add extras to our cruise.
David Rice
Feb 18,2025It was quick, and easy.
Emily S
Feb 16,2025There are a lot of cruise sites, but I use CruiseHub because of its excellent customer service. Phil and Alex and their team do a fantastic job.
steve
Feb 13,2025We double checked prices with your phone based staff we saw on your website. Prices your agent quoted were double from your website 2025 celebrity December. Why?
Jackie Butler
Feb 13,2025Dexter always handled our many questions. He was always friendly. helpful and courteous.
Comfort
Feb 13,2025Very respectful representative.With unmatched patience Keep up with the great job, Adam.
Robert E. Rigali
Feb 13,2025Had an issue with the CruiseHub web site last night, Tried to purchase a cruise but the web page would not allow me to complete the transaction. It said my past passenger number was incorrect as was my wifes, which is not correct. It asked for my wifes phone number but there was no place to put it in. The site said agents were there 24/7, 365 days a year. I called 4 times left messages and no response. I needed a handicap room and there was on one available and I lost it. Not very pleased. Wrote a complaint, but no response yet. Decided to call again this afternoon, talked to John Ashford for over an hour. He was able to work with me and got me a handicap room on a different sailing of the same ship. He went out of his way to help me get what I wanted something I did as a former travel agent and he saved the sale. I have sailed more then 50 times and he is one of the first agents who I felt was really trying to help. Because of that I will continue to use him for further needs.
Victor Deloureiro
Feb 12,2025Alex was absolutely tremendous
Riham Wasfy
Feb 12,2025A great customer service and experienced people who help you from A to Z whether it’s your first time or 10th. it was my first cruise ever and i definitely couldn’t be happier with the service i received. thank you to Ricky for being so patient and answering all my questions and my worries. thank you to Dexter for completing the transaction in such a professional and reassuring way. great team
Laura
Feb 28,2025Very friendly answer all my questions