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Reviews 854
Tony
Feb 03,2025Easy transaction
Mr Thurgood
Feb 03,2025Great card for foreign travel it does exactly as claimed
Ivor Williams
Feb 03,2025Had a slight problem with a company abroad 'double charging' a transaction, (second time on a second holiday), but Customer Service explained possible reasons and on both occasions received my money back with no hassle and within a week or so. This has given me confidence that Currensea have my interests at heart as a Customer and I had not been 'fobbed off'.
Jeffrey Peyton-Bruhl
Feb 03,2025We are on holiday in St Lucia and Jamie used currentsea several times getting instant reports on the app and great exchange rate. Have recommended to several people.
Julian Oram
Feb 03,2025Amazing app and card while abroad. I know exactly what I am spending by the minute with relevant updates through app and email. A must card to have!!
Roger
Feb 03,2025Easy to use and saves money.
Cw
Feb 03,2025So easy to travel abroad using this card... saves money on each transaction
Carl Humphries
Feb 03,2025Easy to use and excellent rates
Andrea Twaite
Feb 03,2025It was great to have expenditure tracked with exchange rate clear and detailed. Daily tallies was particularly helpful. I love the app
Fiona Brown
Feb 03,2025Excellent card
Julie
Feb 03,2025Currensea is a very useful global payment method. It’s real time spend transactions and impressive exchange rates have made this my app of choice.
Patricia Williams
Feb 03,2025Very easy transaction. Good rate. Excellent real time information about sterling cost.
Kenneth Shaw
Feb 03,2025Currensea are great when things are going automatically, but when you get a problem there customer service is very poor, I have read your reply, this had nothing to do with my bank, the issue was unauthorised activity to my Currensea account, I asked for funds to be reversed from a vendor that took money from my account without allowing me to cancel using a 14 day cooling off period. I was told by Currensea that I had no rights to the money ! Using the legislation put in place in 2024 the refund was made to happen, no thanks to Currensea or there customer services. Customer services should be better trained and educated to take into account new legislation and not tell customers that they are in the wrong when in fact they are not. Alex (Currensea) 22 Jan 2025, 17:20 GMT Hi Kenneth, Thanks for your replies, and for sending those screenshots. We have been reviewing your case today. The Google AI screenshot you've provided does not cover individual subscription terms and cannot be used as evidence as part of the Chargeback. As per the merchant's Terms and Conditions, you needed to request to cancel your subscription, or turn off the auto renew, within the specified time period. This time period starts from when the subscription begins (which would have been October 20th 2024) and not from when the most recent payment took place. As per their FAQs, the subscription renews automatically on the renewal period. Please see here for more information: Based on the screenshot you sent, you requested to cancel 1 day after the the renewal date. As a result, as per the Mastercard Chargeback guide, we will not be able to raise a Chargeback for this transaction. You will also be held liable for the funds that Currensea needs to collect from your bank account as this was part of an authorised payment. I appreciate that this isn't the outcome you were hoping for, and I'm sorry for any distress caused. If you are able to provide any further evidence that shows you cancelled (or attempted to cancel) your subscription before the renewal date then please send this to us so we can investigate further. Many thanks, Alex Currensea Team
Sam C
Feb 03,2025Easy to use, liked being able to export my transactions to a spreadsheet
mike k
Feb 03,2025No hassle in using the card and it worked first time in a year. Spend limit is very useful and reassuring.
Nigel Hastilow
Feb 03,2025An excellent way to avoid charges and make transactions in foreign currencies
RobinHood
Feb 03,2025It works ! What more could you ask and the information and app are great!
Mark Reed
Feb 03,2025The card is very easy to connect to a bank account and use. However, several times during our trip the solution would call and receive payments from the bank account but not receipt them until later. As a result, it often showed that we had less funds available in the App end than were actually available in the bank account - because the bank account adjusted for payments made but Currensea had not receipted them and showed overstated debt against the adjusted bank account. This usually happened in the morning before the Currensea accounting process caught up. Had we not been on top of things/had funds to top up the bank account the funds shown in the App went back into credit, it could have caused issues.
Iain MacLeod
Feb 03,2025Can no longer get ATM cash without incurring charges. I used to be able to withdraw cash almost universally without incurring charges so much of the utility of the card has been lost. It's still useful for making sundry purchases overseas and offers an excellent exchange rate for these.
Isaac Tetteh
Feb 03,2025Easy access and easy payment pathen.