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Customer Care Company Ltd T/A Digital Britain

Hosted by David Simmons

4.5 (23 Reviews)

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Reviews 23

4.5

Out of 5.0

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Anne customer
Apr 14,2025

I emailed Digital Britain about my boss not being able to access computer drive. Received a response within a few minutes, Dave logged onto his machine & found he wasn't connected to internal network. Dave resolved this. Very pleased, efficient as always.

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Sue Jones
Jan 16,2025

Had query about why my computer was running slowly. Very quick response and problem solved straight away. Very pleased.

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Bill Mason
Jan 11,2025

This company has become our single goto source for all IT and video matters because of their quality of service. They have over several years been responsive and helpful and we now have several different items supplied and maintained by them, including our wifi network, telephones, our video wall, solar panels and printer / copier.

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Sarah
Jun 05,2024

We just love the fact we can ring and they resolve any issue within minutes remotely. Really good service, can’t fault them.

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Pete Massey
May 01,2024

Perfect end to end service. Digital Britain checked what I was paying for my IT and telecoms and broadband and following their installation of new computers and phones my bills reduced to less than I was alreday paying. My computers are quicker, internet faster and I can now record telephone calls too. All the staff think the new setup is great.

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customer Jayne
Apr 16,2024

Extremely poor service. Only seem to be interested in getting you into a contract. We have been trying to sort a payment issue with them since January! Despite making numerous phone calls and sending emails we are still no nearer to a refund.

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Wayne Adams Sales Manager
Feb 29,2024

Great Service

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Sarah
Nov 10,2023

Digital Britan are really helpful, they always get any issues sorted quickly. Mat always goes out of his way to achieve any crazy requests we have and bring our visons to life. Thank you

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Robert Fahey
Oct 04,2023

All good Very positive

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Together Together
Jun 23,2023

What a amazing service, I can only highly recommend , we have all services submitted by DB , Thank You

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Andrew
Mar 14,2023

We pay an extremely high fee of over £600/month for a service that is far from perfect and engineers who are slow to respond (over 4 days) and incapable of helping when they finally do. I would not recommend Customer Care to any small business.

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Indo Count
Feb 14,2023

Reverted to me very quickly with the cause of the problem and then informed me when solved.

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Nick Lowe
Jan 24,2023

Chris is a credit to your company sorted out my issues quickly. Couldn't ask for better service

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Lucy
Dec 13,2022

Great friendly staff, quick to help & resolve any issues

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Cartime Motor Company UK Ltd
Dec 01,2022

Quick to respond and issue resolved

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Joanne McAlpine
Nov 30,2022

Friendly staff, always looking to go above and beyond expectations.

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Bill Mason
Nov 22,2022

Friendly and rapid service.

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Diane Bebb
Nov 15,2022

Fast Response to our problem and fixed within 4 minutes.

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Terry Griffiths
Oct 17,2022

Internet and phones were down reported to CCG and they got it sorted for us, kept us informed.

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Nicola Xnet Technology
Oct 13,2022

Outstanding service from the guys at Customer Care Group. Thanks again. Nicola

0161 797 7000 [email protected]

181-183 The Rock, BL9 0NE, Bury, GB

https://digitalbritain.com

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