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Welcome to C W Sellors Jewellers. We are an independent family run jewellers, established in 1979. As one of the UK's premier jewellers we specialise in producing handmade fine diamond and British gemstone jewellery. Discover the most sought after luxury and branded jewellery and watches, shop in store and online with free UK delivery and up to 4 years interest free finance available.
We are an authorised stockists of premium luxury brands including TUDOR, IWC Schaffhausen, Faberge, Breitling, Chopard, TAG Heuer, FOPE, Messika, Roberto Coin, Montblanc and many more.
With over 40 years of experience our dedicated team of highly trained watch specialists, are on hand to offer expert advice, working closely with our suppliers to offer you the finest selection of highly sought after fine jewellery and luxury watches.
Reviews 826
Ian Johnson
Jul 24,2024I contacted Sellors to enquire about a watch purchase but also wanted a folding clasp which I had seen on the watch manufacturers website, I wasn’t prepared for what happened next! Simply the best customer service I have ever experienced. The lady who answered my email and all of the numerous follow up emails was absolutely fabulous, nothing was any trouble and I did bombard her with questions! The lady who was so very helpful is called Harriet and she couldn’t have possibly looked after me any better. I would definitely recommend Sellors for your watch or jewellery purchases and if you email them and are fortunate enough to have Harriet reply then you have hit the jackpot.
Don
Jul 24,2024Speedy delivery… earlier than stated to meet an important occasion. Top quality product perfectly packaged.
maria
Jul 24,2024I purchased a pair of earrings costing £1400, after 2 weeks the back came off luckily the earring was in my hood.. after contacting C W Sellors and expressing my concern that I could easily have lost it, they offered no explanation and said they would keep the complaint on file. 6 months later it happened again, this time losing the earring, they requested the remaining earring be returned and have concluded it was not a manufacturing fault ! Very poor customer service,
Linda
Jul 23,2024I was just a little bit disappointed with the size of the blue john in the ring. I thought it might be a bit bigger. Service was good
Mr Lynn
Jul 23,2024I paid for a watch on line and was given 3 day delivery time. A week passed with no sign of the watch or contact from Sellors. It arrived 7 weeks later with me doing all the chasing! Poor service.
Kristofer Hetherington
Jul 22,2024I pre-ordered a Seiko watch and asked for the bracelet to be adjusted. It arrived in a box with a clear plastic wrap around the face. I returned the item for a refund, without taking the wrap off or removing any of the labels or packaging. I returned the item unworn, in the exact same condition that I had received it. Two weeks later they emailed saying the watch showed signs of wear and refused to refund me. They highlighted a mark on the bezel and marks on the bracelet where they had adjusted it. I pointed out I hadn't removed the wrap and hadn't worn the bracelet, so any marks were on the watch before it was sent to me. They refused to answer any of my emails and refused a refund. Luckily I had made the purchase with Amex so was able to make a claim against them. Shocking customer service and a clear attempt to pass off a damaged item as new.
Mark Lawless
Jul 19,2024I have used CW Sellors a few times now, and they always do a great job for me. Sales information is comprehensive, the buying experience is easy, and guess what - they communicate with you!! I was moved up the queue when another customer cancelled, and Leah emailed me to let me know - and not just a standard info email either - it was friendly, and she really seemed to care that I liked my purchase - so thank you Leah! I'll be back!
David
Jul 18,2024Sellors again gave me excellent service. They had the Seiko Sumo watch I wanted to purchase, and offered to match any cheaper price from other vendors. They have also sourced a Seiko rubber strap which will fit my new watch. The transactions were smooth online and they shipped the watch to me arriving a day ahead of schedule.
Mr Paul Humphreys
Jul 18,2024Very poor ordered a product it was to small with no larger size instock, so purchased from elsewhere, and requested a refund, Then another arrived sent immediately back requesting a refund still being offered 25% off future purchases if I accepted the replacement this has been going on for 3 months and still no refund after many requests also first item returned at my own cost. Extremely poor would never purchase again. BE CAREFUL WITH YOUR ORDER AND THIS COMPANY.
Julie
Jul 18,2024Excellent service very pleased with my purchase arrived quickly and very securely with PIN code required
Stewart Peter Lone
Jul 17,2024The actual watch was a disappointment compared to its photo and I gave it away immediately rather than wear something so large and heavy.
Tazmin Begum
Jul 17,2024Excellent Customer service,Kristie got in touch with me and helped me purchase my Watch. Thank you!!
Alan Mitchell
Jul 17,2024Beautiful ring - exceeded expectations
Mr J Gray
Jul 17,2024The knowledge and help and good manners of the staff
Customer Edna Baxter
Jul 16,2024Given information that I required, and dealt with very well.
Brandon Ferreira
Jul 16,2024Everything - extremely helpful when I called in and goods arrived quickly without any issues regarding delivery
John Daniel
Jul 16,2024Time frame, not advised subject to purchase, spoilt a very special birthday. Disappointing.
Victoria Blurton
Jul 16,2024Lovely item well packaged and very quick delivery.
customer
Jul 16,2024Great bracelet and service
Michael Hossack
Jul 24,2024I have always had nothing but exemplary service from CWSellers, Jack is always ready to assist with your requests and he manages to get you the best deals available. My thanks to all the staff at CWS Mick H