Here at DCTUK, we pride ourselves on providing quality service to match the quality of our products. We know how important it is to get things right, which is why we offer free carpet tile samples across all of our carpet tiles to provide you with the true nature of the products before you commit to purchase. Something that we understand the importance of.
We know that quality matters, so we don’t deal in seconds as they can be of varying quality, and come with little or no guarantee, and as such this is something we have never felt comfortable offering to our customers. Instead, we use our exceptional relationships with manufacturers to ensure that we can get exclusive prices to pass on to our customers. This means we are able to offer exclusive prices, aswell as have special offers available on certain ranges of carpet tiles.
We aim to add a personal touch to your choice of carpet tile, so whatever the project, please feel free to contact us and we’ll be more than happy to talk through your requirements.
My wife and I bought some Heuga carpet tiles from this company which are really good. It was an extremely great experience buying from them. Heather, James, Alex and Ross, the staff at DCTUK were very helpful whenever we talked to them, the prices were very competitive and the service was great, I would recommend this company to anyone. Purchased products 20th May 2016 JAB
excellent service and value for money
Carpet tiles turned up on time, They Taste Great.
Exactly the Heuga tiles I wanted, at a very good price, and delivered within less than 24 hours of my order being placed. What more can you ask for?
These people just don't take no for an answer. After sending my free samples they proceeded to bombard me follow up phone calls to make me buy from them. I blocked the number, then they phoned from a different number. The email spam is 10 times worse. Clearly their 'unsubscribe' link is just for decoration. Three emails TODAY alone. A company that clearly has no respect for their customers wishes.
Good service from the company, however improved delivery information ie, time slot on the day of delivery would further enhance the overall performance.
great service and on-line chat. Tiles arrived prompt and in first class condition
Clear easy to use website with requested samples delivered promptly>Very good prices and delivery.
DCT recently carpeted an office which underwent a total refurbishment carried out u my company. They proved to be exceptional. The product was superb and the fitters were fast and highly efficient. I would recommend them to anyone.
I wouldn't hesitate to deal with this company again.
Good transaction, no issues, fast delivery
Smashing easy to use website and helpful phone service too. Carpets were delivered in a couple of days after I placed the order and were in perfect order. The price beat any other I had been looking at without any compromise of the product. Very helpful PDF for fitting the carpets, which I much appreciated. I will certainly buy from this company again.
Very friendly, helpful lady on the phone who took my order. My lime green and purple tiles arrived promptly with no issues. I also bought adhesive which worked brilliantly. Now I've cheered up a really drab office with a bright lively chequered pattern, making it a fun place to work in 😄
Product was what we were expecting - well priced and looks good quality. Went down well. Looks good. Delivery might have been a day or two quicker in an ideal world, but that is nit-picking
Thanks no problems whatsoever- great service.
Recently ordered some tiles for my garden room and gave all the measurements to the company. However when the tiles arrived there were not enough which incurred more costs as I had to order more tiles and employ a carpet fitter for another day...another £120.00. Although the company gave me free delivery I feel they could have re-imbursed some of the costs of the tiles as they had calculated the amount of tiles needed and the error was down to their calculations.
I ordered the tiles after excellent service with Janine in Sales- we needed the tiles quite quickly. However there was a delay with the tiles leaving Holland and my delivery was pushed by a week which was a nightmare. After a few frantic calls, James and the team managed to get my tiles delivered on the day they were needed for! The tiles look fantastic and I couldnt be happier- the team definitely went the extra mile!
Free samples speedily delivered, helpful and cheerful follow up, rapid delivery of subsequent order - and competitive pricing!
Carpet tiles arrived very quickly good quality and price would definitely use again
Charles Robson
May 27,2016The carpet tiles were the best prices I could find on the internet. Ordering was easy and they came safely packaged and much quicker than expected.