DCTUK

4.5 (824 Reviews)

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Here at DCTUK, we pride ourselves on providing quality service to match the quality of our products. We know how important it is to get things right, which is why we offer free carpet tile samples across all of our carpet tiles to provide you with the true nature of the products before you commit to purchase. Something that we understand the importance of.

We know that quality matters, so we don’t deal in seconds as they can be of varying quality, and come with little or no guarantee, and as such this is something we have never felt comfortable offering to our customers. Instead, we use our exceptional relationships with manufacturers to ensure that we can get exclusive prices to pass on to our customers. This means we are able to offer exclusive prices, aswell as have special offers available on certain ranges of carpet tiles.

We aim to add a personal touch to your choice of carpet tile, so whatever the project, please feel free to contact us and we’ll be more than happy to talk through your requirements.

Reviews 824

4.5

Out of 5.0

Mr michael palmer

Oct 15,2020

Fantastic service and great quality tiles. I would highly recommend

Siobhan

Oct 14,2020

Very prompt service with good communication and advice.. I would definitely buy from dctuk again. A good discount was also offered... Oh and I love the flooring I chose. Highly recommended

Allie Tilbury

Oct 13,2020

Excellent Customer Service and Delivery

Baljeet

Oct 13,2020

fantastic in every way !

chris

Oct 13,2020

Was happy with quality and the delivery of our first order for tiles then went to re-order a further 20 tiles and they wanted to charge me£29.00 for delivery because we are in the Scottish Highlands - still mainland UK, I said I would just cancel the order and then they agreed to send them at the cost I paid for my first lot. On that note I would not order again if they are going to charge so much for delivery - I run a business and know what the costs of transport are and this is excessive to say the least

Dennis Williams

Oct 02,2020

Excellent product, Quick delivery.

gary

Oct 01,2020

This is the third time I've ordered from DCTUK. Products are good quality at a good price and delivery is second to none. Next time I need carpet tiles I'll go straight to DCTUK.

T Jones

Oct 01,2020

Arrived sooner than the delivery date given when we placed the order, excellent service

Robert Hopewell

Sep 30,2020

Quick service Good quality tiles Great price

Wendy Aveyard

Sep 30,2020

Brilliant company to deal with easy ordering and good communication to inform about delivery. Would use again and recommend with confidence

Abinequine Fraser

Sep 24,2020

Wish I'd checked reviews before buying from this company. When I emailed them with my request it was for domestic vinyl, size 3m x 4m. They sent me commercial vinyl, size 2m x God knows what. When I got back to them to complain they said I'd agreed to the vinyl, but I'd told them I wanted domestic, so I assumed that was what they were still showing me. To add insult to injury, I had to pay double delivery charge because they said I was in a non mainland post code - what a load of rubbish, I live a few miles from Aberdeen which is right on the coast. When I got back to them to say they'd sent me the wrong vinyl and they needed to refund me, they just said I'd agreed, and basically there was no way I'd be refunded. In this day and age when we need to use online companies, it's just awful that companies like this just want to rip us off.

Simon Vallard

Sep 15,2020

Thank you for getting back to my problem . The refund did take some time I'm to come back from WorldPay but like you said it's out of your control. I accept your apology and wish you a good day. Thank you .

hilltop

Jul 16,2020

Ordered individual tiles in two colours that were good, then decided to order a few more to complete the project (due to change in design and cutting mistakes), only to find they now insist on ordering in boxes of 20 no splitting (although the website let me re order individual), they phoned me back and wouldn't budge on asking me to order 60 tiles which was far too expensive, so didn't bother.

Mike Simmons

Jun 27,2020

i ordered 3 samples of cozy toes tiles in shades of grey. I received 3 samples of different types in shades of red and brown. I called and received an apology and was told the correct ones would be sent within 1 to 3 days. 10 days later no samples. i contacted them again to be told cozy toes were out of stock and they expected them in 3 to 6 weeks. 1) the first samples were a waste of time, did they expect me to change the colour of my bedroom and use kitchen tiles? 2) I was told the person who took my call worked in marketing and didn't know the stock levels!? 3) if they're out of stock, TELL PEOPLE!!

Sam

Jun 10,2020

Super quick delivery, even samples were quick. Easy to put down and easy to cut, especially as I’m a single mum of 2 teenagers. I have never used carpet tiles before but these were quite easy and they are so thick. I am really pleased.

Maggie

Jun 09,2020

Excellent service arrived on said date

A. W.

Jun 06,2020

Unfortunately I never received the samples that I ordered. No email was sent about unavailability or cancellation if this is the reason. Disappointing as they sell at a decent price.