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Our experienced and friendly customer service staff is here to assist you! We will guide you every step of the way in selling your diamond, answering all your questions and offering sound advice.
Reviews 64
Jake
Oct 01,2020Great service couldn’t be happier
Laura
Apr 08,2020I was a little nervous at first sending my diamond to them but after asking many questions (and yes Sky put up with me) they made me feel confident of their service. They worked hard for me even during the corona virus when NY was hit hard. I am forever thankful to Sky, the owner and the gemologist who helped me in a time of need. I highly recommend Diamond Lighthouse! They are wonderful! I will use them again and again!
Kaitlin Capps
Aug 05,2019Great Job by everybody involved to help me get the most money for my diamond. I was very good about communicating with me and making me feel at ease during the process I was a little nervous at first and skeptical but after looking back at the whole process it was very very well done by the Diamond lighthouse team
Margaret Edilgereyeva
May 22,2019I just sold my engagement ring on Diamond Lighthouse. It was an easy and straightforward process. I received multiple offers and chose the highest bid. They handled everything for me and I received my money right away. Best way to sell your diamond.
Mrs. Stacey
Apr 02,2019I highly recommend using Diamond Lighthouse. I personally visited their office in NY. A certified gemologist thoroughly examined the diamond using different devices and recorded the entire evaluation by camera to ensure accuracy. I was present the entire time and the outcome was exactly the same as the one done by my local jeweller. Unlike other companies who just review the diamond using the loop, Diamond Lighthouse uses a multi-step process as it is in their interest to get the seller the most competitive price. In fact, when the gemologist found a tiny fault in my diamond he insisted that I look in the microscope to confirm his finding. I found the entire process to be very professional and the partners to be very nice and easy to work with. I would not hesitate to refer them.
Stevo
Dec 07,2018I've been searching for a few months to find the right buyer. My diamond was cut early in the 60's and wanted to make sure I got the best deal since it was also sentimental. But like all good things, I needed to let go. After 17 emails, 8 local Jewelry shops, Diamond Lighthouse was the best offer that I received. Knowing how the diamond industry works I knew with their help I would be able to get at least close to where I felt was fair. My rep from day one emailed me and stayed on top of communication. They sent a prepaid box next day to send my diamond to them. I was very impressed that this company had a nice shipping box and even the jewelry paper with insured tape for shipping and handling. Other companies just emailed me a shipping label to print and I had to find a way to package it and pay for it. As you can see I didn't go with other companies, I went with Diamond Lighthouse. Once you're account is created, they have a site you login into and you can choose if you want to accept the offers given or reject it. After a few offers, I wasn't feeling so great an what I was getting. So my rep kept working with buyers and making sure it was in the ballpark to where I felt was fair. Less than a week I got a reasonable offer and closed the deal. Within 24hrs I received my money straight to my bank account. Highly professional and recommended. My rep was great. We spoke over the phone when we finalized the sale and she was very sweet and friendly. Thanks Sky!
Fred Nesbit
Oct 15,2018They did an excellent job selling my loose diamond , and quickly !
A. D.
Aug 03,2018I had a really good experience with Diamond Lighthouse. I explored several options, both online and locally. I spoke with 3 online representatives, including one from Diamond Lighthouse. One was nice, but gave me a lower quote. Worthy.com gets excellent reviews, but I found their rep to be extremely salsey and I didn't like that at all. They were also not up front with their fees. The rep didn't mention anything about a commission or fees at all. The local person I spoke with was very dismissive about my ring, which was a nice ring that I loved and really didn't want to sell. He downplayed the quality and made it very clear that the ring would be dismantled and basically thrown out for the main diamond. I left the meeting in tears! Diamond Lighthouse was kind, efficient, and very responsive on email. They got me a great price ($1500 over what the local guy quoted, even though he tried to tell me that online vendors were basically lying when they quoted higher) I would definitely recommend them!
Lilly J
Aug 03,2018I had an amazing experience selling my piece of diamond jewelry with Diamond Lighthouse. Sky helped answer any questions I had and helped me out throughout the entire process. Excellent customer service and outcome!
Pixie
Jun 22,2018good experience and got great value in return. me and my friend were looking to sell her diamond earrings... she got right return value.
Diana O’Brien
May 25,2018Excellent. They walk you through every step up the way. Hassle free. Great communication. Would highly recommended.
Ann M
Feb 21,2018It was a hard decision to sell my diamond ring, Diamond Lighthouse was great to work with. There was not pressure. Everything was secure and I felt confident about the process. I explored selling my ring locally but it was overwhelming. Diamond Lighthouse made everything easy.
Joe
Oct 18,2017The total experience with Diamond Lighthouse was exceptional. We had a diamond under an estate that we had to sell. The process was quick and easy. The website was easy to use and very helpful. Defiantly 5 Stars..
Jared Mcneel
Aug 08,2017I had a great experience selling my diamonds on Diamond Lighthouse. The customer service was very helpful regarding the sell of my diamonds. I felt as if I received the right price for each diamond.
Y. Steiner
Jun 12,2017When I decided to finally cash in on a stash of jewelry pieces I had no use for, I contacted several online services but decided to go with Diamond Lighthouse. I am glad I did. In a matter of days they presented me with 3 offers, the last of which which I felt was the best I could get, and I accepted. I even asked back for one piece which I didn't feel ready to part with, and they returned it promptly. One day after accepting the offer I received payment into my bank account. I would use Diamond Lighthouse any time I feel ready to convert a diamond into cash. Thank you Braha for walking me through this process update by update!
Marilyn Hughes
Dec 30,2016The transaction was quick, easy and very professional.
Jack Zibell
Nov 23,2016Everything went well from special packaging for shipment to eventual sale. A very smooth and quick process. I'd recommend this service to others.
Ivan Bishop
Apr 13,2016Found DL was very professional, organized and above all secured a fair *market* price for my 'old' engagement ring. Tania was approachable and helped me work through their system.
Colleen Kelty
Mar 08,2016Tania is awesome. She led through every step. She is so patient and knowledgeable.
15 West 47th Street, Suite 1006, 10036, New York,
http://www.diamondlighthouse.com/
Kathy
Dec 06,2020Will purchase more! I love their jewelries.