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Trustpilot
Reviews 85
David Perry
Aug 14,2014I ordered a black Thule Dynamic 800 from Direct Car Parts, they didn't have stock so got one from Thule UK which they shipped to me. The carrier, UK Mail, are possibly the most incompetent carrier in the UK - they gave inaccurate information about delivery dates/times and on more than one occasion lied to Direct Car Parts (and never had the courtesy to even reply to me). Sadly Thule had shipped a silver Dynamic 800 to Direct Car Parts so we had to go through the same pain again fro UK Mail to collect it for return to Thule UK, who shipped a black Dynamic 800 directly to me using TNT (who while not perfect were MUCH better than UK Mail). Direct Car Parts did everything they could to help sort out the mess that UK Mail made and but for the fact they didn't check that Thule had sent them the wrong colour I would have given them a 5 star review.
WBCS-Neo
Aug 04,2014Was looking all over the internet for a "proper" performance backbox for my Swift that didn't involve modifying any aspect of my car's existing exhaust system or body parts, this was the only option other than "chopshop" style after-market ones that you had to make fit with adaptors etc. You will pay a little more for this product, but it's worth it.
Customer Mr D Brown
Aug 03,2014Great service parts are spot on once thanks.
Ian Nixon
Aug 02,2014Could not ask for more, delivered within days, good product
Keith
Apr 29,2014Particularly like their live chat option. Item was best priced on the internet, communication was good. Item was delivered promptly and well packaged. Would recommend them and purchase from them again.
Nigel Day
Apr 24,2014Ordered an Armster 2 armrest for my Fiat Panda. Was told delivery would be a few weeks, which is exactly what is was. I was only charged once the item was ready for dispatch. The item was posted to me by tracked mail and is now installed in the car. Job done. Happy customer and happy wife who can now rest her arm as a passenger. Cannot fault the product or the service. Would happily trade again. Thanks.
Customer Colin Vass
Apr 03,2014I have never had the experience in dealing with this supplier before but after ordering a part for my vehicle online and getting exactly what I required at a very good price I can only recommend this as a first class provider of vehicle parts, and I would certainly recommend them to my friends , Thank you Direct Car Parts.
Hughie
Mar 25,2014I ordered a couple of cans of Holts paint from Direct Car Parts. The order was despatched the same day and arrived at UK Mail's Basildon depot the next day. Unfortunately, it took a whole week for UK Mail to get the packet from their depot to my house. It was only delivered after I had complained. Apparently one driver claimed he couldn't find my house even though the road and house are clearly signed and on an estate. Direct Car Parts might want to consider using another courier firm instead of UK Mail.
Alan beaumont
Mar 23,2014Good service not over charged for postage like some company's
Zaffyman
Mar 12,2014I have an estate car and never have a tidy boot. I bought a bumper guard to stop stuff falling out onto my paintwork and this does that job well and it is easy to fit
Ian H. Thomson
Feb 18,2014Needing some aerosols of Old English White paint I searched eBay and got a couple for £7.99p Then that stockist ran out and I got from another for £8.99p. Neither would give any discount for volume. Looked on Google for the same product and found DCP...........if I bought 12 ( which was about what I needed) they were £4.79p each!!!! Some saving! AND because the carrier they used charged a surcharge to my area, they let me arrange my own carrier!! So helpful. I'll definitely use them again.
John R Morris
Nov 15,2013Purchased new wheel trims from them and within a few days they had been delivered. They came quicker than I expected so it was a nice surprise. They look great on the car so I'm very pleased. The web site is easy to navigate and I found what I was looking for easily and quickely. Thanks car parts!
Customer
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Ernie Barson
Nov 13,2013as described and quickly delivered would use them again
Mohammed Ali
Nov 12,2013The delivery was very fast, the product was fantastic, Ithought there was a part missing and after contacting direct car parts my mind was put at ease. Would definitely recommend to anyone.
Ann Parry
Aug 18,2013I ordered 2 4tress steering wheel locks. They were cheaper than anywhere else I'd seen them, the postage was very reasonable for quite a heavy package and they arrived promptly. They were well packaged and I am very pleased with the product.
steve byrne
May 24,2013ordered the part , and it arrived on time as promised , not very exciting but very efficient and promt what you wantfrom a decent company . highly recommended.
Customer P Saunders
May 23,2013Ordering was easy and when out of stock (size wise) sent more at no extra cost great service
Mark robins
May 05,2013Very help full in every way
Rob Ridley
Oct 15,2014Direct Car Parts were easy to find on the net. They had the product I wanted, it was easy to order and they dispatched it quickly. Very happy with the service.