DirectDeals, LLC

4.5 (219 Reviews)

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22 years of Trust. Established in 1999, DirectDeals was founded in a philosophy of fairness and trust. We work closely with our distributors, vendors and partners to ensure we have access to the latest high quality products to offer, while providing our customers with manufacturer direct pricing and the best customer service in the industry. No one provides better prices on the highest quality product with world-class customer support. That's why over a million customers have shopped at DirectDeals.

Reviews 219

4.5

Out of 5.0

Michael Heberger

Nov 22,2022

Excellent customer service

Kevin

Nov 22,2022

Ordered a Microsoft Office license from you. When I went to install the license, it said that the license was already used. I emailed support and they got me a new license key very quickly. Very happy with the quick service!!!

rick hernandez

Nov 18,2022

Suraj was great help to me, I appreciate his professionalism, patience, Great work

Fabian

Nov 16,2022

Anamul was great! He answered all of our questions and help us from day 1

Ted R

Nov 14,2022

Ankush, gave exceptional service - patient, reassuring and competent. I will be happy to recommend Direct Deals to anyone. This is what you need and expect from a reseller at the highest levels.

SAMUEL RIZZITELLI

Nov 11,2022

OUTSTANDING FOLLOW UP SERVICE WITH DIFFICULTIES

Samuel Rizzitelli

Nov 10,2022

HAD SOME DIFFICULTIES BUT THE SUPPORT WAS OUTSTANDING AND I WILL LOOK TO "DIRECTDEALS" 1ST WHEN I NEED ANYTHING THEY CAN DO FOR ME.

Mark Phillips

Nov 04,2022

had issue with the product key. But Anamul was able resolve quickly. Thanks again

Pam Elste

Nov 02,2022

I had problems with the upgrade of my laptop with the software I purchased, but customer service worked with me until I was able to get a successful update and activation of the new software.

Marylou

Oct 31,2022

Ankush and Suraj Very Patient and Great customer service, so very appreciative of their help and knowledge! Thank you so much, Marylou

Angela Bond

Sep 29,2022

Ankush, was the most amazing skilled support staff I have ever worked with. He was tenacious and worked until he had all of my services fine tuned with my account. Thanks

Terry

Sep 24,2022

This was fantastic support!! Suraj did the job after we figured out it was some crazy Microsoft querk on reloading the machine... With my order number he was able to give me a new key that worked. --- big not here - don't loose your order number!!!

Kathryn Doyle

Sep 17,2022

I had a very positive experience with DirectDeals. I had an issue downloading a product and they were very responsive to problem solving the issue even over the weekend. Special thanks to SURAJ for his quick email responses and his assistance in resolving the issue.

Jerry A. Stanley

Sep 13,2022

Ankush provided Great support on this Task!! He was very patient, professional and knowledgeable! I thank him very much for his service on this task!

Duane Elmquist

Sep 12,2022

Ankush Excellent support and very knowledgeable technician!

Abby

Sep 07,2022

Anamul was very helpful and patient.

Connie Wharton

Sep 06,2022

Ankush, Thank you so so much! Your service was absolutely spot on! Very professional and you knew exactly what you were doing, very knowledgable.

Craig

Sep 03,2022

Fast, easy download and good directions. Just make sure you save that product ID!

Imran

Aug 30,2022

Great Job! Thank you so much for you time and help Anamul Haque.

ElsieTerrier

Aug 30,2022

Wonderful & trustworthy company. We were having problems installing MS Office 2019 and Ankush was able to fix multiple errors that did not pertain to our purchase DirectDeals. Ankush went above and beyond to help us install MS Office. Thank you so much, Ankush.