DirectDeals, LLC

4.5 (219 Reviews)

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22 years of Trust. Established in 1999, DirectDeals was founded in a philosophy of fairness and trust. We work closely with our distributors, vendors and partners to ensure we have access to the latest high quality products to offer, while providing our customers with manufacturer direct pricing and the best customer service in the industry. No one provides better prices on the highest quality product with world-class customer support. That's why over a million customers have shopped at DirectDeals.

Reviews 219

4.5

Out of 5.0

Jim Boyd

Feb 25,2022

I got a new laptop with windows 11 home, wanted to upgrade to windows 11 pro. Microsoft store, bought it and it didn't install, gave an error instead. Lost $100. When to Direct Deals, they got me the activation key right away, still had problems getting it activated. Then Suraj jumped on my machine with teamviewer and fixed my problems. He also did a few updates and got the license activated in no time. Made my day, will do business with them again in the future. Better than doing business with Microsoft.

Hiroshi

Feb 25,2022

It took a while until we got a product key via e-mail but the key worked. OK so far.

Rickey Anderson

Feb 24,2022

I just want to say Suraj is one of the best, the guy was awesome, the guy know his stuff, he is truly one of the best

Lisa

Feb 24,2022

I would have given more stars if the first Key Code sent had allowed me to install the product. A lot of trouble on my part was needed to finally get a new Key code and a Direct Deals employee had to to remotely install it. Since my internet is very poor, I had to drive 30 miles to the nearest location with sufficient internet speed to complete the download but since the first key code didn’t work, I had to do that on two different days. I appreciate the professionalism of the Direct Deals staff and I would possibly consider buying from them again.

Judith

Feb 21,2022

While the item purchased was not compatible or what I needed for my device, Direct Deals refunded my payment and provided tech support for other options available for devices I own. Gayle , owner of Direct Deals called me personally to see how he can provide better service for my technology needs. Thank you for your time.

MARY RICHARD

Feb 16,2022

This was a very pleasant experience. Suraj is very pleasant and patient and I was totally lost without his knowledgeable expertise. I am most appreciative for such assistance and I will be happy to tell my friends of this experience. I do appreciate DD especially because of Suraj.

Howard

Jan 23,2022

Easy to do business with Fast service Great value for your money

P. Berube

Jan 20,2022

I purchased a version of Microsoft office from DD and mistakenly puchased one without the program I needed. One of their customer service reps let me pay the difference to get the right one and helped me install it Was happy for the help.

Sam Katz

Jan 16,2022

Excellent reputable company. Saved a bundle on Windows 11 pro.

customer

Jan 04,2022

Great service!

Tony

Jan 01,2022

2012 Standard R2 Purchase was quick and easy. Received the license within a day.

Eric e

Dec 25,2021

Direct deals is Great

Erik

Dec 25,2021

I purchased MS Office but was unable to make the product key work. I contacted support and Suraj was able to get the whole thing sorted out. He was very patient with my frustrations and I very much appreciate his capability to troubleshoot. Everything seems to be working great now. Thanks for your help Suraj.