Door Entry Direct is your leading destination for Door Entry solutions. With over 30 year's experience in the industry, we're here to help the trade select the best product for their needs, and set them up for a successful install. Working with all major manufacturers means we offer unbiased advice, and an unrivalled selection, with the largest stocked range available in the UK. We also manufacture our own range (SRS), giving us advanced product insight, and offer value-added services such as bespoke panels and panel engraving.
Fast quick service.
Excellent communication, good value for money and quick delivery
Told 3/4 days wait. When chased told now delivery 15th Sep!!!!! Following my phone calls, you have pulled out all the stops supplied the last bit of the order in quick order. Thank you 😊
Ordered a few times, never any issues
Easy to use website, great quality product made for the job. Excellent price and well packaged with very fast delivery..
I never got what I ordered. They claimed it has been shipped, it’s been a month now I didn’t receive my order neither did they send me a tracking number. This website is scamming people off their money. Stay away from them. They don’t even have a good customer service team to attend to you. It’s all scam.
Excellent service
Excellent service and the best price I could find for the part I needed. Arrived next day as promised, so I would definitely use this company again.
Professional, knowledgeable and reliable
Great service, great communication, certainly would recommend them .
Delivery was prompt and I was kept well informed about the order.
Very professional company
Easy to order fast to arrive.
Great service quick delivery time !
Had the new buzzer fitted today. Bell system XL5. Very happy to once again have a door alert that works. Also, the Sound isn't 'jump out of your chair' startling. The big sell was the mute option. My old intercom wore out as I had to keep tampering with the foil to stop it. (overnight buzzers from neighbours and their guests) The foil made the vibration and it eventually just gave up. The XL5 is a very nice system and a very helpful team when I initially enquired. Much obliged.
Helpful staff excellent service
As a supplier to me, I had some problems dealing with my door entry system and they were very helpful.
Fast and it worked
Ordered a door entry phone as mines was to loud so I ordered one which a hi/low volume control however not there as older model. Called thru explain this but I got nothing but attitude saying I’m not an installer and volume control on motherboard which is suspect but anyway I checked and nothing there. After a heated conversation I asked for a returns kit which he said he would send that’s over 10 days ago. I called thru again and I was told person who deals with returns is on lunch and to give my details for him to contact me and I’m still waiting since 3 days ago. Ok so the product was only £26 with delivery however I’ve given up on this company and will have to take a hit and lose my money as I need to purchase another phone. Great when you ask about a product but terrible aftercare service and made me feel worthless due to item amount being small they didn’t give a damn.
Joanne K
Sep 10,2023Excellent no fuss service. Kept informed of progress and arrived next day as promised well packed and item as described.