East Coast Appliances

4.5 (85 Reviews)

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Welcome to ECA, we provide affordable and reliable white goods repairs with over 10 years multi-brand experience within the industry!

We believe in quality of work and will always aim to deliver the best possible job. We're reliable and you can rest assured that you're in good hands with our services.

We repair almost all makes and models and offer a 3 month guarantee on our work.

We're based in Colchester and cover the surrounding areas, please phone or message to book us in today!

Reviews 85

4.5

Out of 5.0

Steve Thompson

Mar 13,2024

Super professional - very happy with the service

Kirsten

Mar 05,2024

Doug came out to fix our dishwasher which had a leak according to the code. Doug came out and sorted it out. What a nice guy - tidy and organised - understands the value of customer service. I wouldn’t hesitate to call him out again if any other machine fails. Highly recommended

N L

Feb 23,2024

Contacted Doug as washing machine was making odd noises. He was very professional and polite. He explained the problem and options however what impressed me is that he was not trying to make money out of me. I would definitely recommend him to anyone

Nancy Eachus

Feb 16,2024

We were recommended to East Coast Appliances by a friend and we are so pleased that they did. Our dishwasher suddenly stopped working after 12 years of hard work and Doug came the next day. He is very personable and told us that two main components had failed. It was repairable but probably not worth it. He was not at all pushy and left us to decide what we wanted to do. Because of this we chose to get him to replace it. We found he was also very competitive price wise and took a lot of care and attention when fitting. We will definitely be using this little gem of a company again. Thank you Doug and Hannah.

Nicola Ellen

Dec 13,2023

Really friendly and good service He came to look at my washing machine and gave me honest advice about cost of repair

Mr George William Bayer

Nov 03,2023

Good and friendly service and fixed our range oven first time without any issues. Many thanks

customer David Stevens

Oct 20,2023

The company engineer explained what had happened and fixed the washing quickly, cleanly and with no mess, excellent service would recommend to all.

Jean Campbell

Oct 08,2023

Doug replaced the heating element in my Zanussi oven. He arrived promptly, carried out the repair and left everything clean and tidy. He had previously repaired my dishwasher and so I knew that he was both personable and reliable. I would wholeheartedly recommend East Coast Appliances.

Mr Chowdhury

Sep 09,2023

Disappointed that immediately upon arrival, the technician said he can't work on the gas hob part of the cooker, only on the electric oven part of the cooker. This was not made clear to me when booking for the service. Now I would have to pay for another call out charge for a gas guy. Update after reply: Yes, I got an invoice and payment was made to your Lloyds Bank account.

Darrin

Jul 26,2023

Excellent job. Quick, efficient, fixed the appliance and put everything back nice and tidy. Very impressed.

Joe White

Jun 07,2023

The service we received from East Coast Appliances was exceptional, Douglas was on time/ very efficient and knowledgeable/ and carried out the work to a very high standard. Will definitely use this company again

cmp

Jun 06,2023

Douglas solved our problem really quickly and did a great job. Very old dishwasher had to come out, new one fitted, without destroying non-standard kitchen units. He made a difficult job easy and supplied a great dishwasher, took away the old one, all done efficiently. A lovely man I'd happily use again except that might mean the dishwasher not working.

Nicola Rosewarne

Feb 20,2023

Really friendly and helpful team, did a great job fixing our much loved dishwasher. Would definitely recommend!

Robert Morris

Jan 19,2023

had a defective 3 year old samsung tumble dryer, I didn't have to wait long & Doug arrived, diagnosed the issue quickly and fixed the dryer. Very knowledgable, friendly and prompt. would 100% recommend east coast appliances and will in the future.

Amy McGlynn

Jan 18,2023

On time, friendly and got the job done quickly. Reasonably priced, and loved my dogs.

Emma McGregor

Dec 05,2022

Oven died Thursday night. Called them Friday morning and Doug was here at 11am Monday. Had the element in his van, installed, tested and cleared up within minutes! Super-friendly team, both on the phone and the engineer. Highly recommended.

Scott Hensley

Nov 17,2022

A prompt and professional service, would definitely use again and recommend

Laura Amy Higgins

Sep 28,2022

Great service, found the fault and carried out the thermostat repair in a timely manner. Competitive prices and honest service provided. Much appreciated.

Melissa Dove

Sep 05,2022

Great to hear my Miele washing machine squeak could be easily solved by Doug . Delighted with rapid, courteous and knowledgeable service . I would recommend this company to anyone.