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Ebonyline.com

4.0 (852 Reviews)

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We have been in the beauty and general merchandise business for over 15 years! Since the beginning of beauty and general merchandise businesses in 2000, we have built very reliable and satisfactory relationships with customers. Many customers have requested us for a web-based wholesale store and we have released ebonyline.com for the retailers and volume buyers, giving them great deals and low prices. www.ebonyline.com currently provides more than 10,000 items of beauty and general merchandise.

Reviews 852

4.0

Out of 5.0

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Denise cherry
May 10,2021

DAEJONNA D is amazing. She’s very helpful and fast at email response. She takes time looking for what you need and also their prices are affordable .

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gloria Mulumba
May 07,2021

Customers service was excellent and Larissa was very fast with replies ! Order EBO00949049

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Shenita Smith
May 07,2021

ordered a very limited wig and was told they were sold out. Customer service agent DAEJONNA D was amazing in immediately giving me options. Thank you again for your communication

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Michele Mullins
May 06,2021

I love Ebonyline I buy from this company all the time and I absolutely love there customer service DaejonnaD helped me and I appreciate all her help I love my units and it's always shipped out right away thanks again.

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Mary
May 06,2021

Daejonna D. communicated with me several times concerning my order.

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Elsa Joseph
May 06,2021

I always shop for my hair essentials here. They always have amazing deals and prices. There's always a sale and so many affordable items on Ebonyline.com. The customer service team is always respectful and helpful. Today, DAEJONNA, D from their team, helped me today and she embodied all the amazing qualities, I described above. They always inform you of what's going on with your order and or, if they are unable to get an item, they offer alternatives or give you the opportunity to choose something else. You will never get the sorry out of order- goodbye from them. The staff goes above and beyond to ensure you are satisfied. I would recommend this website to anyone, friends, and family.

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Kquisha Parks
May 05,2021

Don't respond to me unless it's stating a sincere apology and that yall will ship my order out. Once I get my followers up, I'm going to expose how discriminating yall are. Yall wanna block me from yall website & take my $ so- that's a bet. Wait til my followers get up. They are increasing as we speak. I'm an upcoming artist.

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Myeasha Simmons
May 04,2021

Thank You so much Larissa Your help is appreciate Love and Appreciate This website Thank You And have a Nice day

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V RO
May 04,2021

💇Thank you, Daejonna D. My most recent purchases were the OUTRE SYNTHETIC PRE-PLUCKED HD TRANSPARENT LACE FRONT WIG- LEYLA wigs and before that, I purchased a few of the Zury Sis Sassy Lively Spirit Razor Chic Wig SASSY RC-H DEAN wigs. These wigs were sent in a timely fashion and in Brand New, Top Quality Condition. The wigs also looked as they appeared on the website or better. Thank you, Daejonna D for your quality products and customer service!💐

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T.
May 03,2021

Thank You Daejonna D From Ebonyline ,I just wanted to say thank you for great service My Mother loves her new Birthday wig and I look forward to ordering again soon because I know that Ebonyline will have great prices and great people helping you like Daejonna D. Thank You Again.

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Star Semedo
May 01,2021

Michelle' Customer service was excellent I ordered a wig that they did not have in the colour I wanted. Michelle emailed me and told me this and asked me if I want the same wig in a different colour I looked and I said yes I change the colour to what I wanted she put the order in in a timely manner her response to my emails are excellent I was impressed with with the response time.

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Gee E
May 01,2021

I like the quality of the products that I have purchased so far. DAEJONNA D made contacts whenever there was potential changes to the original order.

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Chyna
Apr 30,2021

EBONYLINE IS DISGUSTING!! THOSE SLOW ACTING ILLITERATE SOUNDING MUSK RATS ARE VILE. I RECEIVED AN USED WIG THAT WAS ALREADY OPENED UPON ARRIVAL. IT HAD A POWDERY SUBSTANCE ALL OVER IT WHICH GAVE ME AN ALLERGIC REACTION. OBVIOUSLY A RETURNED UNIT THERE WAS NOT TAGS OR PAPER PACKAGING INCLUDED. IT CAUSED MY SKIN TO WELT/ITCH . I WASN'T ASKING FOR A REFUND ONLY TO RECEIVE ANOTHER REPLACEMENT. NO APOLOGY WAS EVER RENDERED. WHEN I ADVISED THEM I REFUSE TO PLACE MY HEALTH IN HARMS WAY BY TOUCHING A UNIT THAT HAD A POWDERED SUBSTANCE COVERING IT . THEY CONTINUED TO DISCONNECT THE CHATS. THERE ARE NO LIVE REPS I ASKED FOR THE HIGHEST LEVEL OF LEADERSHIP AND THEY DISCONNECTED THE CHAT MORE 3X NEVER ATTEMPTING TO RESOLVE THE MATTER. ALSO YOU FONKY HX HAVE MY NAME WRONG HERE EBONYLINE

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Sherell Monek
Apr 30,2021

I purchased 2 wigs (Vanessa La Jay BT4888) from this company. The first time I ordered it took them two weeks to actually send it to USPS for shipping, I got the wig and it was nice coming out of the pack and 2 hours later, the wig looked and felt like STRAW. I figured it was a bad wig and tried again with this company so I ordered the same wig through Amazon and it got to me rather quickly. Now this wig was also nice right out of the pack but for only 24 hours later, it too started to look and like straw but not as bad as the first. With that said, I won't be using EBONYLINE for wig purchases.

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Tameeka Thompson
Apr 30,2021

Order #1333211 Larissa did a great job taking care of my needs! I truly appreciate her patience, kindness, and support with my inquiries! I highly recommend ebonyline.com, they’re always on point and I’ve been ordering with them for a couple years

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LLoica YunQueras
Apr 30,2021

When you find a competent efficient company with hundreds of beautiful wigs of every imaginable length and style, you want the world to know.

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CE Brown
Apr 29,2021

I had a great response time from Ebonyline in regards to my return. My hair choice did not work out as planned, however DAEJONNA D was able to help me get a credit for the return. She was helpful in identifying that I was having trouble with the web site. She walked me through it and the return has gotten underway. Thank you again for your time and patience DAEJONNA D.

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Sharonda Whitehead
Apr 29,2021

Michelle was a great help. Very helpful with my order

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Shyra Mix
Apr 29,2021

The customer service representative DAEJONNA D was a great help. She was able to resolve my issue of a item that was no longer in stock and help push the rest of my order through with ease. I like all of the products I have purchased from here.

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Joybjoy
Apr 29,2021

I've ordered a few times from this website and honestly, I'm never disappointed. The products are exactly as expected and the same exact quality as the brands you find in your local beauty supply store (if you are lucky enough to have a supply store locally). I must add that on my last order, the shipping time was longer than expected, however, when I inquired on the status, I was assisted by Daejonna D. who was apologetic and explained why the items were delayed. She responded quickly, personally and with a genuine expression of concern. I would recommend this site as they are consistent- Just be mindful of the shipping options if you need the products in a hurry!

847-647-9791 [email protected]

1829 Stanley St, 60062, Northbrook, US

http://www.ebonyline.com

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