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Reviews 448
Kurt Lanning
Mar 27,2021I placed an order last year, realized I made an error, and asked to return... They charged me a 25% "restocking" fee, after they originally charged me some kind of "handling" fee in the first place. There are MANY companies out there where you can purchase bottles. My recommendation is to find another place...
Philly Co
Nov 20,2020There was an initial issue with the order being split between two warehouses and one warehouse not receiving the order information in full, but eBottles owned their error and promised to work on the issue to ensure future orders were handled better. Product is as described and their pricepoint is fairly good.
Egan Marcas
Apr 16,2020Bottles and jars basically for every need be it special case as a present or simply something you store in that flagmanship entirely and clearly anyway. Do what you really need to do with that service and you will not be dissapointed.
Gerard Teillaud
Oct 16,2018Very poor service Delivery expected in 2 or 3 days but not on time J cancelled the order but it seams difficult to get the money back
Thierry Seghers
Oct 08,2018Excellent customer service!
Kyle Dukes
Jun 28,2018Great company! Robert went above and beyond to make sure my needs were met.
Cyndal Provenzano
Nov 11,2016Awesome company! eBottles placed their support into my growing business, Toke Hippie Couture, Inc . They had the option to go other places but they chose Tokejotti®. From that point on, they gave me clear details regarding their specific needs. They paid promptly and the communication was phenomenal! I was overjoyed to be a part of an amazing company! The pleasure was all mine! Thank you eBottles Best regards, Tokejotti
Garrett Henkel
Aug 05,2015I placed a small order with ebottles.com and it will be the last time that I will ever do business with them. They split my order and shipped it out about a week apart even though the company guarantees same day shipping if you order by 12 pm est. When I called customer service, they verbally apologized and told me that it was harder to put together my smaller order than any normal larger order. I will not ever be ordering from this company again and I will strongly advise anyone and everyone to not even attempt to do business with ebottles.com.
Russell Higginbotham
Jun 18,2015I was able to speak with a sales person (on the phone) while looking at their website. That way, I was able to have all my questions answered and look at the suggested products. Couldn't have worked out better.
Marc Bell
Jun 18,2015This company cost me money, bottom line. I ordered from them, received the wrong order and half of the glass I received was broken. They reshipped and i received more broken glass. Then droppers I received were defective and after 3 uses would not reseal. They shipped me new ones and they were the wrong size for the bottles. After that they reshipped me new droppers and finally I had my full order 3 months later. I called in and spoke with the owner he was rude and his customer service was terrible, I was upset and he refused to give me a refund after he cost me accounts due to the faulty tops. In the end he hung up on me. WOW I warn you now don't do use this company.
Orest Dutko
Nov 17,2014I have had several phone conversations with customer service. I was told the bottles would be available 11-11-14. I have talked with customer service on 11-11-14, 12th and the 13th. All three days I was told the bottles are now in stock. I've asked for tracking info and they could not give it to me. It is now th 16th and no tracking or bottles. Payment has been made and cashed without receipt of bottles and tracking info. No follow through for cust service to shipping.
sheldon
Nov 17,2014Provides a prompt service
James McNamara
Nov 15,2014Second year in a row. Perfect service.
James Pierce
Nov 15,2014A place to get what you want in containers and bottles of all types and as fast as possible. With quality that you need from the USA. When these bottles are labled and sealed they make a great product display. Highly recommended.
Catherine Dimit
Nov 14,2014I did a quick search on Google and eBottles popped up. Within minutes I found bottles which would be perfect for the Limoncello we were planning to make for Christmas gifts. The price seemed extremely reasonable. Quickly ordered a case and within a few days the bottles were on my porch. Exactly what I wanted.
Sean Sargent
Nov 10,2014I phoned in my order and had a very helpful person on the phone, went very well and quite timely. Bottles showed up within a short period, a look great
Cynthia Roland
Nov 09,2014Bottles were shipped quickly and were of very good quality.
Nancy
Nov 08,2014The bottle I received was perfect...it just wasn't what I was looking for.
Jordan S
Nov 05,2014The site is not very clean and intuitive. The log-in portion seems to cause more issues than not. Though checking out as a guest works just fine. Nonetheless it would have been much happier to be able to register/sign-in correctly. Overall I'm happy with the product and would do business with them again in the near future.
Roz Allen
Oct 07,2023I gladly rate eBottles 5 stars.Because I was greeted by a very friendly, professional, and cheerful voice of Heidi giving me the first impression she enjoyed her job. Therefore eBottles must be employee employee-friendly company to work for that extends to the public. I've been a business owner for more than 68 years so I know the importance of the first impression of a faceless voice opening the door to a business. Heidi answered all my questions making my experience easy, quick and pleasently. I will recommend eBottles trusting my business partners will have the same experience. Thanks, Heidi.