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eCabs is Malta's leading and largest ride-hailing platform operating a fleet of hundreds of cabs across Malta and Gozo, ready to service both on-demand and scheduled rides 24 hours a day, 7 days a week. Download the app and enjoy your journey with eCabs.
Reviews 36
Kyle Wheat
Apr 26,2019My sister booked me a taxi from the airport the night before I arrived as she lives in Malta. When arriving at the airport, I had no taxi waiting for me. I waited half an hour and still no taxi arrived. I decided to download the ecabs app and book one my self and it arrived within 3 minutes. My driver was excellent and when I told him what had happened he was straight on the phone to the office. Overall the service from the driver was good but forgetting the initial booking made me only rate 3 stars as it was frustrating having to wait around for a pre booked taxi that never arrived isn't very convenient.
Zella Ondrey
Mar 07,2019We used a regular “white” taxi when we first arrived in Malta and got totally ripped off (twice) before we found out about Ecabs. We downloaded the app and have used them 10 times thus far while on the island. Each driver has been on-time, the cost noted in the app has been fair and accurate, and we couldn’t be more pleased with both the cleanliness of the cars and the friendliness of the drivers. Such a great service........we’ve recommended it to several other hotel guests! No more “white cabs” for us!
Michael Pilcher
Oct 28,2018I downloaded the eCabs app ahead of a visit to Malta, booked a cab to take me and wife out for our ten-year anniversary meal, then saw the awful reviews and started to worry. But we needn’t have worried, the service we experienced was excellent. So much so in the end I used ecabs four times over the course of two days. We had a different driver each time, and they were all friendly (the first driver got out and opened the doors for us), the cars excellent (we had Mercs and BMWs) and the app easy to use. I was pleased to find the rate is lower if you just ask for it ASAP and don’t schedule the trip, but I found the costs reasonable to start with. Excellent app for getting around Malta, we didn’t have any problems and I would definitely recommend this.
Eri
Sep 16,2018Cheap option but poor service. Waiting time they give is inaccurate, charges your card immediately and makes you wait for ages. But worst of all, atrocious customer service. So rude and unhelpful. Horrible woman on the phone.
Milos Ilic
Aug 19,2018And yes NEVER AGAIN 😡😡😡 Me and my wife booked the cab for 5:15am . While she was booking the guy who was working on bookings 5 times asked her for addres as he didn’t understand a single English word which for someone who works on that position is not right . And than 5:10am we got msg from driver that he is need by , so we went out to wait for him. Yes we were waiting till 5:18 until I called driver to ask him where he is . He said that he is on location but wrong one as they have him wrong address. He came qt 5 30 am and to be honest he was polite and good skilled driver .
Andrew Camilleri
Aug 13,2018Used to be a great company but nowadays the drivers are either speed freaks or high on the job. You know it's true when they tell you themselves. Management has GPS and speed trackers on the cars but they don't care. I have been in a ecab that went 140kmh at a roundabout. I've also seen one stoned out of his mind while waiting to pick up customers.
Uchiha Itachi
Apr 27,2018Tried to cancel the cab to come to me after being late by 30 minutes, they tried to ask from me 10 euros and to tell them my credit card number online.....as if, who even does that, avoid this horrid service like the plague
Monica
Feb 14,2018Very disappointed. I had to wait 45 minutes under the rain and cold weather. I called 3 times to know what was happening and each time they answered me:”it’s coming, it’s around the corner, 5 minutes”. NOT PROFESSIONAL AT ALL.
Thomas Zammit
Feb 04,2018Our driver, Melvin D'Agostino, was EXTREMELY friendly and ensured that we were safe and sound before dropping us off after a party. Would recommend such a driver to anyone, especially after having a good night out with friends!!
Elizabeth
Sep 07,2017Very rude we booked these and payed on our phone and they decided to pic some other people up we had the no plate to show the woman in the booking message and she just said another will come for you in a while. The people in the cab were laughthing. And the driver was rude
Blueteal
Sep 03,2017I've used them 3 times so far and have another 3 bookings made. The service so far has been first class, some problems in them finding my location but they contacted me and we eaisily fixed matters. The App is great and the drivers all look and behave professionally and friendly.
Marco Balliana
Jul 31,2017drivers have no idea of where they are going, don't even know how to use a GPS , I had to tell them where to go using my phone, and ended up being half an hour late , several times, shocking
Marta Dreyfus-Starzyk (Ready4Malta)
Jun 24,2017Used to be a great reliable company. Now its a rip off, unprofessional and always late!! Never again!
Anonymous
Jun 05,2017I wish I could recommend Ecabs Malta, buuut unfortunately I can't. I thought pre-booking a cab 1.5 hours before the actual starting time, would be sufficient to make sure the cab was in time. It wasn't. Roughly 30 minutes late.. At least they did not charge for that trip. A few hours later for the return trip, I did not book in advance, but got 30min waiting time and after waiting 30 minutes, I call and find out they mixed up the starting destination and the final destination. So 45minutes later the cab arrives. Total time before getting the cab : 1 hour and 15 minutes. This time they even charged full price. If you wanna run late for something, or just want to experience casual back-to-back fuckups within a timespan of just a few hours, pick Ecabs.
Christian Simony
Jun 11,2016Third time arriving at Malta airport within a year,all three times pick-up has been booked with ecabs, and all 3 times they have not only failed to pick us up, they have also denied any knowledge about the booking despite the dive centre being able to document it with emails every time. It's a really annoying way to start a vacation. Do NOT waste money using this company, their "service" is between poor and non existing! This company is harming Maltas otherwise hospitable spirit
Sandra Fenech
Jul 22,2019Excellent & Reliable! I find ecabs to be the most professional cab outfit in Malta. The APP is an absolute breeze and prices are definite before booking. Waiting times are generally no more than a few minutes and drivers are all smart. Keep it up.